Typically it's more difficult to install laptop RAM and it is, as with the majority of (Micro) laptop hardware, smaller than normal. Therefore you can't go buy generic RAM and put it in. Like ocoini said, you should contact the company you may have purchased it from or check the specs to see if it will support another module of RAM and try and get it installed yourself. You can do this by finding out your motherboard model. You can do that (furthermore) by downloading a program like CPU-Z (
http://www.cpuid.org/cpuz.php ).
As for the original post, your memory (Both system and VGA) are below minimum requirements, and therefore it will not run. (It may run the client, but gameplay is a different story) Although technically you should have 256MB of RAM, because I've never heard of 196.