Radeon 9600/9700 problems

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S
Seturon
Pre-Searing Cadet
#1
I am at a bit of a loss of what to do. I have a laptop, and everytime I try to play Guild Wars, about 5 minutes in the game, it crashes and I need to restart the computer. I've identified that it's a problem with my Radeon, but what I don't seem to get is that I can't update to the newer version at ATI.com... It says something like the video card doesn't exsist. Also, I have tried several times reinstalling the drivers for it, but it still messes up when I play the game. Any ideas of what I can do? I've tried almost everything....
Rizzen Khalazar
Rizzen Khalazar
Krytan Explorer
#2
What card do you have in your laptop? I installed the updated drivers from ATI.com just fine on mine, I have a 9600.
wizorack
wizorack
Ascalonian Squire
#3
Sounds like a problem I have had in the past with drivers. Try using this free program http://www.drivercleaner.net/ to completely remove your old driver. Make sure you look at the readme.file and do as it says. Running you should be able to install the new drivers. Hope this helps!!
S
Seturon
Pre-Searing Cadet
#4
ok, I tried that program like you suggested, but when I went to install the new drivers, it did the same thing, it said INF ERROR Video Card Not Found... Any suggestions?
Bgnome
Bgnome
Elite Guru
#5
the catalyst drivers do not recognize the laptop video chips. you either need to download a hack, or download 3rd party drivers like at omegadrivers.net that have this feature enabled.
j
jkpower21
Pre-Searing Cadet
#6
um..i have a laptop..i'm not sure what my graphics card is..how do u find o ut what graphics card you hvae..sorry for being computer literate
Bgnome
Bgnome
Elite Guru
#7
there is a really good chance that you do not actually have a graphics card. to find out what your graphics chipset is, you can right clock on your desktop, choose "properties", and the click on the "settings" tab.
c
cleric
Frost Gate Guardian
#8
i thought there were specifc drivers for the laptop based systems, my laptop has an auto update function

dont know about yours
Virtuoso
Virtuoso
Krytan Explorer
#9
Yea, most laptop graphics cards will not work with their desktop counterpart drivers. For example, chances are you cannot use the ATI unified drivers for your laptop. I know for a fact the NVIDIA unified drivers do not work with my laptops GeForce 6800 Go and I do indeed need specialized drivers from Dell.

-Virt
c
cleric
Frost Gate Guardian
#10
also a laptop card is a lto less than the desktop verzion

ie a 6800 laptop is nothign compared to a 6800 desktop

get to your latop company and get there drivers
S
Seturon
Pre-Searing Cadet
#11
ok, I managed to update the drivers finally, but the game is still crashing...... Anyone else getting the same problem, and is there a way to fix it? Cause I just can't stand playing the game if it keeps crashing every five minutes.....
j
jkpower21
Pre-Searing Cadet
#12
oh okay..i have ati mobility 7000.. anyone have issues withthis? where do i go in ati.com to get the update drivers.. hydralink? sorry for such noob questions