My computer crashes while loading the game

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K
KATOW
Ascalonian Squire
#1
I got guild wars and everything runs fine untill i get to the loading screen. Ive already created my character and everything else. After i go to play the game starts to load and crashes when it gets to 100%. The screen then goes black and an error message pops up saying "Your system has recovered from an error save and reboot your system" Then after that i cant do anything. Do u think this is becuase i dont have a good enough graphics card?
F
FoYbEaNs
Pre-Searing Cadet
#2
ya i have the exact same problem, its really making me angy
Rizzen Khalazar
Rizzen Khalazar
Krytan Explorer
#3
What video card do you have in your system?
J
Jackaroe
Pre-Searing Cadet
#4
..did you install directx c .....?
c
cleric
Frost Gate Guardian
#5
can you post system specs


i dont think it is your graphics card

are you behind a firewall/router

is it a BSOD or what
Grish
Grish
Ascalonian Squire
#6
My son's PC is having a similar problem. He can get into the game, but after about 3-5 minutes it hangs and the PC reboots. XP, P4 1.6 Ghz, 512MB RAM, 128MB Ti4200 vid card. I've tried new drivers, new BIOS, disabling antivirus, different refresh rates/resolutions, and playing GW in a window. Nothing works.
c
cleric
Frost Gate Guardian
#7
when he gets in what happens in that 3-5 minute window, is he able to connect to teh sever

and by hangs i am assuming you mean freeze

is he able to play other games without this problem?
Grish
Grish
Ascalonian Squire
#8
Yes, freezes. He is in game when this happens. It has happened both in Ascalon and out in the world.

I just removed his sound card and am now using the on board audio. We'll see if that makes any difference.

Oops....he just yelled from his room, it froze again. He doesn't have this problem in any other games (Warcraft III, C&C Generals, others...).
Virtuoso
Virtuoso
Krytan Explorer
#9
To the OP:

Sounds like a graphics driver issue. First figure out your video card, then if you have new drivers roll back to an older version or if you have old drivers update to a newer version.

-Virt
Grish
Grish
Ascalonian Squire
#10
I just disabled automatic restart after a crash. It is the NVidia driver causing the crash, I get a BSOD and nv4_disp is the cause. I tried using the latest Nvidia drivers, same problem. I also uninstalled that version and installed the version from Windows Update (dated sometime in 2003). Same problem.

Argh.
K
KATOW
Ascalonian Squire
#11
I forgot to download Dirix. So i dled it and the problem still happens.
g
gsot
Pre-Searing Cadet
#12
Im having the same problem as grish. Pre udating drivers my game whould freeze for 5-10 seconds then crash, now it just freezes for 5-10 seconds then goes back into the game... I emailed arena.net and asked them for help.. BTW I use Nivida ti 4600 128mb.
T
TheCrusader
Frost Gate Guardian
#13
Same, prblem, please please help!
D
Deckos
Ascalonian Squire
#14
was getting the same error.
arhhhg
S
Seturon
Pre-Searing Cadet
#15
wow.... lots of people are getting this crashing error..... I'm one of them too.... I formatted, unistalled my ATI drivers, upgraded the drivers, downgraded the drivers, got directX, got Omega Drivers... But still, it's the same thing. The game crashes after about 10 to 30 minutes, and I have to restart the computer because it just stops responding... btw, I am using a laptop, Toshiba Satellite, Radeon 9700. On behalf of everyone who loves the game, but hates the crashes, please anyone help us!!!!!!
T
TheCrusader
Frost Gate Guardian
#16
I can play my PVP char just not my PvE!!
T
TheCrusader
Frost Gate Guardian
#17
Any help at all?
Grish
Grish
Ascalonian Squire
#18
I submitted a support request with GW support. They got back to me in about 5 minutes (AWESOME!), but they want me to send them the dxdiag results, which I can't do from work. I actually ran dxdiag last night, all tests, and it didn't find any problems.
A
Apocalypz
Pre-Searing Cadet
#19
The problem is the nv4_disp.dll file.....maybe a dev will take note of this HUGE problem, and get a hotfix out asap...........................
a
adam.skinner
Frost Gate Guardian
#20
Quote:
Originally Posted by Grish
Yes, freezes. He is in game when this happens. It has happened both in Ascalon and out in the world.

I just removed his sound card and am now using the on board audio. We'll see if that makes any difference.

Oops....he just yelled from his room, it froze again. He doesn't have this problem in any other games (Warcraft III, C&C Generals, others...).
Is your son using Teamspeak? I've frozen from Teamspeak in GW.