I lost my preorder key. Am I screwed?

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Lion's Arch Merchant

All Senses Failed [aSF]

A/N

Joined Apr 2005

Apr 23, 2005 at 5:30 AM • #1

Before you yell and scream, I HAVE had this thing since October =P

Anyways, I didn't need it for the last BWE, but will I need to re-enter it before my retail key?

hamer sunburst

Ascalonian Squire

Joined Apr 2005

Apr 23, 2005 at 5:32 AM • #2

Since your account is already set up - Just click on the "lost your password" button...

worthless

Lion's Arch Merchant

Joined Mar 2005

Apr 23, 2005 at 5:35 AM • #3

well he didnt say he lost his pass... you should still be able to log in, and its account bassed so you shouldnt ever have to reenter

Sin

Banned

Joined Mar 2005

Apr 23, 2005 at 5:39 AM • #4

I think this will help...

Quote:

Originally Posted by Gaile Gray

I didn't want to put up a new post on this same subject, so I used my Res Signet on this thread. I hope you all appreciate this, I only had the one.

I have some new information about Preorder Items: As it turns out, a player account can have more than one preorder item on his or her account. Here is how it will work: You will have an Account Information Page for your Guild Wars account. On that page, you'll be able to do a lot of things, including inputting the retail key when you put up your copy of the game on April 28th. In addition, you could upgrade from the standard edition to the Collector's Edition, if you find that you can't live without the game soundtrack, the headphones, the Art of Guild Wars book and the Divine Aura. But most interestingly, you can also input an additional preorder key or keys, if you should so desire.

Now, I'm not saying "Go forth and buy one of every preorder on the planet," but I have been asked about the preorder items several times -- some folks have just had a lot of trouble deciding which preorder to get -- and this now is your definitive answer. Incidentally, the Account Info Page will be useful in the future, as we add the newer chapters of Guild Wars, and possibly as we have other opportunities where keys will be useful.

Hope this is good news to those of you who wondered about the subject!

And the link is....

http://www.guild-hall.net/forum/show...5&postcount=14

So you'll have an opportunity to input it if you can find it. If you lost the paper then just go buy another. Many places selling for 99 cents now.

Tozen

Lion's Arch Merchant

All Senses Failed [aSF]

A/N

Joined Apr 2005

Apr 23, 2005 at 5:43 AM • #5

Dang it...

I don't really care about the in-game item, but I guess I'm going to have to come up with new names now seeing as I've locked myself out of my good ones

hamer sunburst

Ascalonian Squire

Joined Apr 2005

Apr 23, 2005 at 5:52 AM • #6

You shouldn´t have to insert the pre-order key again, you already did that in the betas - If you can´t log on after that you only have to clic the "lost password" button....?

Dreamsmith

Elite Guru

Beguine Guild [BGN]

Joined Feb 2005

Apr 23, 2005 at 5:58 AM • #7

Quote:

Originally Posted by Tozen

Anyways, I didn't need it for the last BWE, but will I need to re-enter it before my retail key?

No.

(10 Charr.)

Eejit

Academy Page

Joined Feb 2005

Apr 23, 2005 at 6:08 AM • #8

Quote:

Originally Posted by "Gaile Gray

I didn't want to put up a new post on this same subject, so I used my Res Signet on this thread. I hope you all appreciate this, I only had the one.

Gaile used a Res Signet? Oh teh noes!

Someone needs to talk with the devs about their forum builds!

Synthos

Lion's Arch Merchant

Joined Mar 2005

Apr 23, 2005 at 6:37 AM • #9

I have a bizzare question..
So if you preorder but dont buy the game do you still get the preorder item?
Because i have 2 preorders, One that i bought and a fully paid for one my brother bought for me.

Obviously im only going to use one of them.

Gaile Gray

ArenaNet

Joined Feb 2005

Apr 23, 2005 at 7:35 AM • #10

Quote:

Originally Posted by Tozen

Before you yell and scream, I HAVE had this thing since October =P

Anyways, I didn't need it for the last BWE, but will I need to re-enter it before my retail key?

Tozen, I truly do not believe you'll need to input that access key again. You have an account, right? And it was previously set up with your access key, correct? If so, the account is established just fine with the key. Now, when you purchase the game in retail, you will input your new retail key, but I don't think there would be any reason for an established customer to need to input his/her access key from the preorder package.

I tell you what, though: If you have difficulties, click "Support" on the site, and the nice people on that team will help you out. Again, though, if you input your access key last fall and have been playing on that account ever since, and if you know the account name and password, then you should be good to go for Early Access and need only enter one more key: The retail access key.

See you in Tyria!

Nash

Wilds Pathfinder

The Cornerstone

Joined Mar 2005

Apr 23, 2005 at 7:42 AM • #11

Regarding multiple pre-order items... I have 2 pre-order keys but they are used for different accounts. Could you still use them both to unlock 2 items on 1 account? Or will it complain that it's in use?

Liquid

Ascalonian Squire

Servants of Fortuna

E/Me

Joined Feb 2005

Apr 23, 2005 at 9:24 AM • #12

As far as I know...you can enter any number of pre-order keys on the 'Edit Account' screen at startup. In theory you could have access to all the pre-order items...assuming you have all the pre-order codes!

Gaile's mentioned this in the past, I'm sure!

Here's the confirmation on the Guildwars support site :

http://support.guildwars.com/cgi-bin/guildwars.cfg/php/enduser/std_adp.php?p_faqid=1924&p_created=1113311714&p_si d=PP8wwRCh&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnB fZ3JpZHNvcnQ9JnBfcm93X2NudD0xMDQmcF9wcm9kcz0mcF9jY XRzPSZwX3B2PSZwX2N2PSZwX3BhZ2U9MQ**&p_li=&p_topvie w=1

Nash

Wilds Pathfinder

The Cornerstone

Joined Mar 2005

Apr 23, 2005 at 10:12 AM • #13

That wasn't the question, I knew that already.

Tozen

Lion's Arch Merchant

All Senses Failed [aSF]

A/N

Joined Apr 2005

Apr 23, 2005 at 4:49 PM • #14

Thanks Gaile, you're the best!

Dreamsmith

Elite Guru

Beguine Guild [BGN]

Joined Feb 2005

Apr 23, 2005 at 4:57 PM • #15

Quote:

Originally Posted by Nash

I'd be willing to bet anything that it'll complain, at least until some future day when a great wipe comes and removes all pre-order accounts that never converted to retail. At that point, you might be able to enter it into the other account, but who knows how long that's going to be...

Dtach

Academy Page

Joined Apr 2005

Apr 23, 2005 at 7:45 PM • #16

when the full release is out, and you try to login to your account you will need to enter your Gamekey (so not the preorder one) and you will be able to access your account.
Read about it here:
http://www.guildwars.com/community/f...-friday42.html
(How do I change my account from a preorder to a retail account?)

The page also talkes about entering multible keys, so you might be able to remove your key from 1 account to another.

ChristopherKee

Frost Gate Guardian

Joined Apr 2005

Apr 23, 2005 at 7:55 PM • #17

I don't think they would ever wipe all the preorder accounts that didn't go to retail. No reason to.

As it stands now, each retail chain gets a different item associated with the presale package. If you go to each retailer and pay the $5 for it you own that item. If you come back and pay for the full retail after the fact doesn't really matter. They have their $5 and you have your item.

Sin

Banned

Joined Mar 2005

Apr 23, 2005 at 7:59 PM • #18

You all read my first post here about entering the keys. Yes you can have two keys on one account per Gaile, quoted in my first post with link to The Guild Hall were she told eveyrone that. Geez!

For the sake of those who can't find my previous post about what Gaile said...

http://www.guild-hall.net/forum/show...5&postcount=14

Deagol

Krytan Explorer

Joined Apr 2005

Apr 25, 2005 at 11:24 AM • #19

Quote:

Originally Posted by Nash

It will complain, othewise someone would post a pre-order key on the web, and everybody would have access to the pre-order item.

I have no idea whether keys will be freed when you close the associated account. It would make sense if they did. I suggest you try when the early access starts, and tell us how it worked. You *wil*l be able to close an account, since the EULA say so.

spiritofcat

Jungle Guide

Order of the Sanguine Dragon [OSD]

E/Mo

Joined Mar 2005

Apr 25, 2005 at 11:43 AM • #20

Interesting note about multiple preorder keys:
I just tried to log into the game right now and it threw the EULA at me, and then asked me to enter my preorder key. I entered it and it said I already had that key attached to my account. Obviously they're very supportative of people using multiple preorder keys now...