Connection problem

I started up Guild Wars to make sure that my account was still intact, but instead of getting the regular "Your account is all set up, but there is no event running ... " message, I got this:

Guild Wars was unable to connect to the server due to a network or server error.

If this problem persists, please visit www.guildwars.com/support for additional help. (Err=5)

Same thing happens when I try to request my password. (Not that I don't have it, just used it as a test.)

Some people with similar problems have been given responses like, ISP problems, router problems etc.

I would like to know the cause of my problem.

I have an internet connection, I have played Guild Wars on this computer for the prior BWEs, and the problem seems to have begun today.

It might be some server maintenance at ArenaNet, or it might be caused by something else(router down between you and them, or something similar). I'd say hold off for a day or two and see if it keeps happening. If you keep having that problem, I'd recommend contacting ArenaNet's support and seeing if they might have a better idea of what could be causing it.

Good thing you did this on a non-beta day. I know I would freak out if I had this problem on a beta weekend. Hope you get your problem fixed .

Fixed!!!

Just need to wait it out, I guess.

just out of curiosity what was wrong so in case someone else recieves the same problem they can try what you did to fix it

I just had to wait a few hours.

I read and attempted some solutions I read on the other forums but the most likely cause was something in the connection between the server and I, because none of the "solutions" (disable firewall, restarting comp etc.) worked.

Maybe someone will make an official comment on what causes the error that I received.

I have a question.

I just donwloaded the client on my PC. And when you get to the screen to enter your username or password. Up on the top right corner you can see a bandwidth meter. What is this?

If you are talking about the lightning symbol, I think that's just telling you that data is being streamed to you (sometimes accompanied by a number, which is the current data size).

It was just a server mainterance (even GW needs those from time to time).

Good to know ... because I started freaking out when I asked a friend to try logging in and he was successful.

Edit* Success = Regular message of course, not actual playing ... Muahaha.

Wow, ok, cause it really does climb fast

that was an update, thats how the streaming tech. works, you will see that in game alot as well

Nice to know, thanks for the info. I was kinda freaking out at first

I swear this thread should be in the technicians corner not here...

Actually no, I checked the criteria for submissions and it referred me here.

This is an "in game" issue which may have been caused by outside source.

the people who have to move things around thank you for checking