Official Bug Reports from Factions & Head Start Event

fixed I think.

works woot

Seems fixed, for the them being anyway...

gogoogogogoogo

lol its funny how the posts change..

I have pre-ordered the game, I have my in-game, Preorder items.. I have my 2 extra Character slots, and they are active at the moment. however, I cant create a new 'factions' character... I click on one of my empty slots, and then 'Create', Then 'Role Playing Character', I click on 'Factions', and I get a box that comes up that says "Coming April 28th"

Some kind of bug maybe, try exiting and restarting the game? Give it a min before logging in as there maybe streaming updates (Yellow Lighting Symbol) going on still.

Failing that use one of your Chapter 1 characters in the meantime.

No idea. Take one of your tyrian character to cantha then.

im getting code 58

ppl are stil having log in problems? i get home in about 4 hours.. i hope it's ready be them

Restarted GW 5/6/7 times and no different

I am having this exact same problem. Under my key info it says i have axcess to both chapters. To make things even worse, the quest to get to canta does not appear in LA.

I thought they moved them to outside LA?

I am having troubles, now. I signed out to get the new GW build, and now whenever I try to connect I just get "Connecting..."

Accordining to fellow players and the update page, u are to get the quest from Firstwatch Sergio in LA, he should then send u outside to LA, but for a few of us, we are not getting the quest, nor the ability to create new Factions toons.

I have pre-order key,and I used it for March24th-March26th Preview event
Now, I can't access the Faction. Although I typed the key again, it showed up" this key is in use". I don't have two extra slows.
Can any one help me??
I tried to use the 10 hours trial, but it didn't work.
I creates new account (e-mail~~3 different accounts~~all show up
all of three accounts are in use.) I don't believer it.
It's already 2:30 hours pass, and I still can't find a way to get in .
I don't want to miss the chance to get the masks.
HELP ME!!

I have a possible fix!!! Well, at least it worked for me, after not being able to play for the last hour and a half. I created a new RP charater and entered ch.1 with it, then i logged out and when i logged back in Factions was available! GL Guys

working fine for me on Europe.. need to go to uni tho so cant play for a bit .. jus keep trying it should be fixed soon if not already

I installed factions... added my key to my existing account yet i cant play the factions RP, have no two new char slots, cant even make a pvp assassin or rit. any ideas or am i just being a noob?

You dont have a pre-order key with your account.

You cannot play untill tomorow.