Incident Update - 22 May 2012

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Fereos
Wilds Pathfinder
#1
Gaile Gray
Location: US
Profession: R
Quote:
Recently, we learned of an in-game exploit. We fully understand that such issues are of great concern to our community —- as they are to us! — and we act as quickly as possible to analyze and address each report or each observation about a possible issue.

We’re happy to relay that we addressed an exploit incident more than a week ago, and that we terminated the accounts of a number of players who abused the exploit. Our team will continue to investigate this matter, and if others are found to be involved, their accounts will be terminated as well.

In light of this exploit, some Guild Wars Players have asked what they can do to avoid innocently acquiring cheated items. First, you should know that the number of such items is very low. But even though the items are very unusual, it is conceivable that a player could make a trade with someone and later learn that the acquired item was cheated. Therefore, in-game traders should be cautious when trading with players they do not know, and they should carefully examine the items that they are being offered.

During the recent incident, some cheated items were tagged as “Customized.” This is noteworthy because normal items of these particular types are not normally customized. If you are worried about possibly acquiring a cheated item, you should look carefully at the item being offered in trade and, if it’s customized, consider declining the transaction. You should also know that some cheated items may have been converted from “customized” to “dedicated,” so use the same level of caution in completing a transaction that involves either customized or dedicated items.

Basically, you should do whatever you can to protect your account. If you find yourself in doubt about the legitimacy of a trade or an item being offered, find another trader.
SOURCE: https://forum.guildwars.com/forum/fo...ncident-Update
Zylo16
Zylo16
Krytan Explorer
#2
Way to go Anet, stick it to those cheaters
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Andemius
Krytan Explorer
#3
Nice to finally have aknowledgement of the actual issue.
Mercury Angel
Mercury Angel
Avatar of Gwen
#4
Are players on their own to guess the nature of secondary duplicated items - those generated through opening customized gifts, crafting with customized materials/rare items, and such - which lack the customized note?
Horace Slughorn
Horace Slughorn
Wilds Pathfinder
#5
A problem is that the trading of dedicated mini-pets (esp. high end minis) is quite common, and I think it's hard for any buyer to really gauge the "legitimacy" of a seller. I mean short of knowing the person in real life or something we pretty much just have to take someone's word that their item is legit, ya?
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Spiritz
Forge Runner
#6
Ive not traded with anyone for yonks but from what i can tell and this shud put horace slightly at ease - mini pets as far as im aware are either unded or dedicated ( dedicated will state they are dedicated ) - from whats been said is if they are customised then dont touch.
Infact anything thats customised dont touch.
So it seems we have to be wary of all trades , check every item , trade from ppl we know - we`ll end up with a paranoid market.
On a lighter note - we shud watch the npcs like rare mats trader - if ppl get too scared then they`ll probably buy from npc instead an prices will rise - or then again the npc may have been involved in the dupe incident and be selling duped stuff.
Zenzai
Zenzai
Lion's Arch Merchant
#7
Good to know that the offenders have been banned. I can sleep knowing it now.

I hope this is a good lesson for any weakness gw2 may have.
Bristlebane
Bristlebane
Desert Nomad
#8
It's great news, although..

Quote:
Therefore, in-game traders should be cautious when trading with players they do not know
..99.9% of all trades are probably with players they don't know which might lead to a paranoid market.
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Fay Vert
Desert Nomad
#9
Good to know there are band for doing this but the response to innocent trades is very unsatisfactory. I suppose a patch is out of the question now there is nobody working on GW, but a easy fix would be to make all customised items untradabe.
ruk1a
ruk1a
Wilds Pathfinder
#10
Quote:
Originally Posted by Bristlebane View Post
It's great news, although..



..99.9% of all trades are probably with players they don't know which might lead to a paranoid market.
Being cautious =/= being paranoid, it's just advice, aside from the blatantly obvious duped items like customized materials you should keep an eye out and generally not be half asleep to avoid scams, etc.

There was a dupe in WoW not too far back but there was no way to tell except for very very large stacks of items being sold at insanely low prices compared to the normal market meaning either botted or duped items, and Blizz said basically the same thing.. players are responsible to recognize iffy stuff like that and a lot of people got banned for trading. Btw I still don't know if the WoW dupe is fixed, haven't been subbed for a few months.

Just goes to show this can happen to any game.
K
Kiki Go Boom
Krytan Explorer
#11
If an offer feels too good to be true, back away. Don't get greedy like fereos
GODh
GODh
Jungle Guide
#12
Good to see this has been fixed...
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nought15
Ascalonian Squire
#13
why didnt they just say all this a week ago? instead of "fixed a known crash-bug"?

not that it really makes a difference I guess, just curious as to why
Thrilla Killa
Thrilla Killa
Krytan Explorer
#14
Quote:
Originally Posted by nought15 View Post
why didnt they just say all this a week ago? instead of "fixed a known crash-bug"?

not that it really makes a difference I guess, just curious as to why
Why bring awareness to something that your trying to prevent? They did it the smart way, they didnt do anything right away, making the dupers/cheaters think that nothing will happen. More do it, then bam, they all get hit by the big ban hammer. By not saying anything right away, they probably caught a few more players. Kudos to Anet.
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FoxBat
Furnace Stoker
#15
Quote:
Originally Posted by Thrilla Killa View Post
Why bring awareness to something that your trying to prevent? They did it the smart way, they didnt do anything right away, making the dupers/cheaters think that nothing will happen. More do it, then bam, they all get hit by the big ban hammer. By not saying anything right away, they probably caught a few more players. Kudos to Anet.
I'd say it's much smarter to stop your economy from being destroyed through dupes propogating to the general public than trapping a handful of monkies aping what a few talented hackers figured out.
lemming
lemming
The Hotshot
#16
Quote:
Originally Posted by Thrilla Killa View Post
Why bring awareness to something that your trying to prevent? They did it the smart way, they didnt do anything right away, making the dupers/cheaters think that nothing will happen. More do it, then bam, they all get hit by the big ban hammer. By not saying anything right away, they probably caught a few more players. Kudos to Anet.
That's the kind of thinking that made the botting problem so widespread two years ago.
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Lordkrall
Frost Gate Guardian
#17
Wow... people still complaining now that ArenaNet actually stated they solved the issue a week ago? Seriously?
Last week people were whining about ArenaNet doing nothing. Now when we know that they actually did fix it people whine because we werent told right away?
Star_Jewel
Star_Jewel
Jungle Guide
#18
Quote:
Originally Posted by Thrilla Killa View Post
More do it, then bam, they all get hit by the big ban hammer. By not saying anything right away, they probably caught a few more players. Kudos to Anet.
I'd be inclined to think it has less to do with trying to catch more to ban them, and more to do with testing to make sure the patch was completely successful. It's not like they could say, "Hey, we're pretty sure we completely fixed that exploit. Could you guys try it and let us know?"
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nought15
Ascalonian Squire
#19
Quote:
Originally Posted by Lordkrall View Post
Wow... people still complaining now that ArenaNet actually stated they solved the issue a week ago? Seriously?
Last week people were whining about ArenaNet doing nothing. Now when we know that they actually did fix it people whine because we werent told right away?
lol, yeah we get drunk off "whine"
Martin Alvito
Martin Alvito
Older Than God (1)
#20
Working hard to defend the legitimacy of your merchandise, are you?

I find it stunning that Gaile simply said caveat emptor and left it at that. There is absolutely no content in that post regarding the final disposition of the ersatz items.