Intense amount of err7/err58

2 pages • Page 1
a
ashes
Desert Nomad
• #1
Ever since the update, i havent been able to play GW - simply cant login.

I get err7 and err58 (Which is the same) all the time. My internet is fine as it is, only GW causes problems.

I logged on short after the update to check it out, got the first err7 after 30mins and havent been able to logon since.

Any suggestions?

/Ash
Hyper.nl
Hyper.nl
Desert Nomad
• #2
I'm getting Code=058 problems since yesterday. For me it was related to the update in combination with Eset Smart Security 3.

A solution is mentioned here:
http://help.ncsoft.com/cgi-bin/ncsof...3104 #article.

The strange thing is that it has been working fine for a long time but suddenly NOD32/Eset began to block GW.

Keywords: Eset Smart Security NOD32
a
ashes
Desert Nomad
• #3
Thank you for your input, but i cant really figure it out o.O

This is what it looks like here

/Help QQ
Hyper.nl
Hyper.nl
Desert Nomad
• #4
ArenaNet needs to update it's knowledge base. The procedure is a bit different. You can do it in advanced setup.

First try to Disable the antivirus protection to see if that fixes it. If it does, re-enable it and then use the advanced setup with the instructions provided.
Kronos Ledaloth
Kronos Ledaloth
Forge Runner
• #5
I have many problems to connect @ guildwars and gw website...
a
ashes
Desert Nomad
• #6
Even tho i've made NOD32 exclude my GW folder it still blocks GW :/

I have to disable GW in order to play, and i cant enable NOD32 before im done playing
Kronos Ledaloth
Kronos Ledaloth
Forge Runner
• #7
Mine is not an antivirus problem, i tried to disable it totally and gw still not work...what's happening?
B
Bob Slydell
Forge Runner
• #8
Try Start > Run > and type in: CMD

Read this entire thing before you do anything: type in the CMD window: ipconfig/release THEN wait a sec and do ipconfig/renew

More:
This might sound crazy but unplug your internet modem for 30 seconds then plug it back in and let it restart and such. Then try GW, if that didn't work do the same with your router and try again. If that didn't work actually reset your router with the reset button usually located on the back.

And one last crazy thing, IF you guys leave your computer on for weeks on end and this problem has happened and your computer has not been shut down since before this problem has been happening, shut it down for a sec then start it back up.

Before you say those won't work it's only GW, the internet is fine, think that it might be a setting changed within your router or something in the modem went haywire and to allow guildwars packets to connect properly again this might need to be done.

But a lot of stuff did break with the past updates.
Hyper.nl
Hyper.nl
Desert Nomad
• #9
This is the solution for Nod32 3:

Quote:
1. Got to Setup, then Antivirus and Antispyware, then Web Access Protection, then HTTP, then Web Browsers.

2. Once there, click on Add and select the Guild Wars excecutable, Gw.exe, which is typically located in C:\Program Files\Guild Wars

3. Once that is done, click on the box next to the new entry so that the checkbox has a red X in it.
a
ashes
Desert Nomad
• #10
Doesnt help Hyper
d
don richardos
Academy Page
• #11
well i got the same problem atm...just dced out of gvg and now i cant get back in and says error:058 my internet is fine (i can post here to :P ) restarting modem/pc doesnt work to...its just GW and not ur internet


Edit: just reinstalled guildwars and that doesnt work to...just keep getting code 058 and cant login..
jeffersons
jeffersons
Lion's Arch Merchant
• #12
got the same too here in france
seems GW servers have problems
jeffersons
jeffersons
Lion's Arch Merchant
• #13
i wonder if anybody can connect right now?
seems GW site is unaccessible , and the game too
c
caxman
Academy Page
• #14
I cant access the website at all or the game, i can usually tell if i'm connected because the login announcements dont appear.

My internet is working fine

i've system restored, reinstalled guildwars, opened up ports on my firewall
nothing has changed =/

Any ideas? Im gonna try the modem thing in a minute
jeffersons
jeffersons
Lion's Arch Merchant
• #16
i'm not using nod32
and gw was connecting right before 15h00 pm gmt approx
Braxton619
Braxton619
Desert Nomad
• #17
Quote:
Originally Posted by jeffersons View Post
i wonder if anybody can connect right now?
seems GW site is unaccessible , and the game too
Yes I can connect to Guild Wars right now just fine. Check your connection.
c
caxman
Academy Page
• #18
Quote:
Originally Posted by jeffersons View Post
i wonder if anybody can connect right now?
seems GW site is unaccessible , and the game too
I can't connect to the site or game either, i can use the internet fine, msn, other games all work.

I dont think its our connections, i think the problem is on anet's side.
d
don richardos
Academy Page
• #19
Quote:
Originally Posted by caxman View Post
I can't connect to the site or game either, i can use the internet fine, msn, other games all work.

I dont think its our connections, i think the problem is on anet's side.
well got the same after i dced the login announcement doesnt show anymore and coed 058 ofc..its not my internet/router/modem/whatever its just anet so hope they will find something for it soon or just response on us
D
Dantag
Pre-Searing Cadet
• #20
same problem for me, i can't connect to guild wars.
err 58, my internet is working fine (everything is working, websites, onther games, msn, etc..). No access to gw wiki or gw official web site...
I'm from France too and the problem started around 6:00 pm ..