How many times has someone said to you “I am going to report you to ANET and get you banned”? Is charging 25k to run a dungeon a banning offense? Is charging 1k per fame a banning offense? What really constitutes an offensive name?
Sometimes this is a function of GM’s observing a behavior and taking action. More often than not it is the result of someone /reporting you or filing a complaint on the ANET website. I personally have been banned twice for what they consider naming infractions, not because some GM saw me, but because someone wanted to grief me, once for getting them kicked out of my guild and another because they felt that I was charging too much for a dungeon run. I quickly found out that an offensive name means somebody didn’t like it and complained. Once I realized that the GM was not going to give me my name back or lift my ban, I came up with some other names and asked him if they were appropriate. Guess what, he would not say one way or the other as to if they are offensive or not. If there is a standard for this, then he should have been able to tell me, but he refused, because the decision is arbitrary and favors the complaining party. We as victims have no recourse when a GM makes a decision, right or wrong.
It seems as though it is standard to issue punitive actions in this game when someone complains. Someone complained and the GM handling the complaint takes punitive action. If you appeal it, the GM would have to say he was wrong for punishing you in the first place so they come up with “reasons” as to why, even if they are not based in anything the EULA says. This system favors the griefer as well as protects GM’s who make decisions based on something other than Code of Conduct.
What we need is a definitive set of standards for what is appropriate and what is not. We also need an appeals system that allows us to take it one step further if we feel the GM is unfairly or inappropriately interpreting the rules of conduct.
Can someone from ANET give us a definitive answer as to whether or not Dungeon Runs or Fame Farming is illegal? Is there a price value that makes it bannable? What exactly constitutes SPAM? Is there a threshold, how long do you have to wait before you can repeat something? Where can we go to appeal a GM’s judgments? Given the wild range of decisions I have seen them make, I think they need some form of oversight in their judgments.
It would be nice if when people got banned, it was not a surprise and they should not have to wonder if they are going to get banned for something. It would also be nice if a mistake is made by a GM, that something can be done to correct it that does not solely rely on the character of that GM and their ability to recognize when they have erroneously punished someone.
I am not as interested in hearing what we the customers have to say about this as I am to hear what ANET has to say about this. We should not have to play in fear of being banned because either we or the GM’s don’t know what is a banning offense.
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