Cannot connect to GW server

Hi all, I got a problem. For the past week, every time I try to start GW, it stays eternally stuck at this screen:



I have perfect connection to the internet and my firewall is switched off. I even tried reinstalling the game software but it didnt work. Im not really a computer expert so does anyone know what can possible be the cause of this?

thanks in advance

If you have NOD32 (ESet) it could be blocking it even whilst turned off. Go to the PlanNC site for more help on fixing that.

Hope you're able to play and enjoy Hallowe'en

Some other programs, like Peerguardian, also block ANet servers.