Whereas MMO's are 99% fun and games, there always is that little rotten percentage that can't hold themselves into making real life/in-game profit of the back of someone else.
Despite the effort of pretty much every developer-team, there is always people getting hacked, scammed or mis-treated in some form or the other. It always comes down to the same thing: Players loses item and/or his acount, and the devs have to fix everything for them. Whereas you could put this under the "loyalty towards the community" section, you could also look at from another perspective.
When the majority of the community looks at this, they see:
Good to see Anet is activly trying to stop the recent explosion of scamming going on. There has been more and more victims of E-crime lately, and it's really empowering to see Anet work on this, or atleast help us understand.
However, I can only see this:
"Stop being stupid, don't give your acount info away".
And heck, Anet is fully in their right. How come people still fall for this stuff? I question this to myself every time I read a "Oh no, I got hacked" thread. Face it, there is NO such "password" hack. At worst, there is people trying to hack your forum acount (Wether it is from Guru, or any other application) through Brute Forcing, but even that is highly questionable.
No, about the full 100% of the time, people did stupid stuff. Wether it is "signing up for a beta", or trying to find a "hack" themselves, they fall prey for easy noticable scams. Offcorse, noone will admit they did something wrong, as this is NOT real life, and there is no way of prooving someone wrong. (So you might aswell lie, to come of "clean") Even now, I expect replies such as "I really got hacked, without doing anything wrong", but I'm smarter than that.
-Logical Break------------------
If someone has the "hacking" skill to get himself into your computer, keylog your password and then... No wait, that doesn't even matter.
If someone has the "hacking" skill to force himself into your computer...
Believe me, when you're at such an advanced level of computer-hacking, you're not going to stick around hacking people's acounts in video games.
-End Logical Break--------------
So do some people simply "deserve" (Big word, but look at it as a way of justification) to get scammed this way.
This also goes for plain stupidity. People signing up for the "GW2-beta", "Get the new hero (Golem) now for free" or whetever U can image. Especially on un-official websites, such as Youtube, or personal webpages.
Do people NOT think at all when they browse the internet?
Do they turn of the Logical-switch when they turn on the computer switch? I don't know, and frankly I don't care. I feel bad for Anet, having to post this message (Look picture above) to prevent people from doing utterly stupid stuff.
Since when did the average MMO-community become so brain-dead, that the developers themselves have to literely link to the malicious website, saying: "DO NOT GO HERE" to prevent people from doing so? (Look at GW, WoW, Runescape)
Or is it simply a really small percentage that falls for these obvious scams? If so, should such naive people really be playing online games? Wouldn't it be better if they DID GET SCAMMED, and thus learning a lesson the hard way?
Wether is from trying to find a way to hack GW, or to sign yourself up on a "secret" GW2 beta list, does some behaviour need punishment?
Did your dad never gave U a tick on the "behind" when U did something utterly dumb, such as crawl under a parked car to grab a jumping-ball?
Did your mom never punish you for trying to steal money, or breaking a rule?
(This goes aside from the very small percentage that got hacked in a "honest" way, through brute-force forums, professional keylogging through webpages, or other advanced techniques)
My view on this one is simple: Is someone, in all honesty and knowledge, can say: "I did NOT visit any malicious site, NOR did I do something stupid that might have given my acount info away, AND I took preventive care (Virus scan straight after U noticed a weird website that look malicious), then yes, give this guy his acount back, help him out.
In EVERY OTHER CASE, where it is clear the person himself lacks social skills (naive) or simple brainpower (stupidity), then do NOT give him his acount back. By giving his acount back, you're only feeding to his believes that he can do whatever he pleases, without any hard consequences...
K

