Nightfall came with no access key

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Seiboob Emosewa
Pre-Searing Cadet
• #1
I can't believe my luck. I open the box and no access key. I just hope Best buy will take it back. I thought I might have dropped it, but looked everywhere and nothing.
P
Phoenix Arrows
Wilds Pathfinder
• #2
It's in a black square thing with places to rip, in case you overlooked it. Otherwise, that sucks. Perhaps Best Buy will take it back, but I doubt it.
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Seiboob Emosewa
Pre-Searing Cadet
• #3
I looked everywhere for it and nothing. Even the cellophane hadn't been ripped, so i dont know what happened
Sasuke The Betrayer
Sasuke The Betrayer
Wilds Pathfinder
• #4
I got one from Bestbuy, Guild Wars Prophecies, and it's key was ripped. I got it returned and exchanged for another one.
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Seiboob Emosewa
Pre-Searing Cadet
• #5
Maybe they'll take mine back and AT LEAST let me exchange it. I mean, it's not like I've returned 10 other copies of nightfall. Besides, I bought it with a gift card, so they dont even have to reimburse me cash. I just hope for an exchange.
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Texas Flood
Ascalonian Squire
• #6
The same thing happened to me today and now I am left talking to GW support people hoping they can fix the problem
Knightsaber Sith
Knightsaber Sith
Furnace Stoker
• #7
^They'll probablly just tell you to return it to whoever you bought it from
s
sinican
Krytan Explorer
• #8
meanwhile these places typically wont allow the return of opened games...
Lampshade
Lampshade
Wilds Pathfinder
• #9
Sounds like a great way to make money.
Thallandor
Thallandor
Desert Nomad
• #10
It happened to a friend on mine once on a Factions CE, he went back to the retailer and emailed support as well. He got a new key only after a week or two.

Good luck.
Arkantos
Arkantos
The Greatest
• #11
With no proof you didn't lose it, I really hope they give you get a refund.
Curse You
Curse You
Furnace Stoker
• #12
Quote:
Originally Posted by Arkantos
With no proof you didn't lose it, I really hope they give you get a refund.
Sorry but... lol at grammar
Solar Light
Solar Light
Frost Gate Guardian
• #13
If he still has his recept, plus the box info, he has all the proof that he made a purchese, so, something ought to be doable
arcady
arcady
Wilds Pathfinder
• #14
I'm still waiting to hear what happened to the Original Poster...

Don't give me juicy gossip and then fail to follow through with the finish up...
m
magras
Pre-Searing Cadet
• #15
This is interesting, I actually got 2 key cards in my box, maybe that is where you key card went
NiukNiuk
NiukNiuk
Frost Gate Guardian
• #16
I had the same problem with my CE edition of Factions that I purchased online.

I wrote to the support, explaining the situation and giving them "proofs" (when and where I bought it, scan of the bill, photo of the barcode, of the content of the box etc...), and I received a CE key 3 or 4 days after.

Try to give as much details as possible.
And be sure to give all the proofs of your purchase.
M
Mr Toraan
Academy Page
• #17
The same thing happened to a guildie of mine. He just exchanged it for another one and made sure to open it before he got out of the parking lot :P
c
cointerm
Ascalonian Squire
• #18
I had heard stories about this before I got the game. When I went to the shop, though, I could see the "credit card" through the see-through side of the box. Prospective buyers might want to check for that in the future, just so they're sure the game comes with an activation code. (this was with the EU normal version. Other versions might not be see-through)
PanGammon
PanGammon
Lion's Arch Merchant
• #19
Lol I know somone who used his cellphone to to photograph a Counter Strike CD Key. I'd never steal but I'm not everyone so............
Lord Devenish
Lord Devenish
Ascalonian Squire
• #20
this happened to me as well

i preordered Nightfall CE and when it arrived it had no key, i got in touch with GW support and explained everything.
They asked for a copy of the receipt and the bar code number and then they sent me a new key.

good luck with getting a new key.