To get back on track with what the OP asked, can you change your heroes pet? He/she already knows how to charm a pet, but what do you do to get rid of it permanently in favor of a newer pet?
I learned that if I have Ranger secondary on my toon, I lose the pet if I switch from Ranger to something else. Even if I return to Ranger secondary, the pet is gone. Or it did work back in Factions/Prophecies.
Maybe this secondary switch works for Heroes too? Give it a try.
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