Curse

Red-Tide · Aug 29, 2007, 02:59 PM // 14:59

and of course, not a peep from Gaile or ANET on this.

gg...

Amadei · Aug 29, 2007, 03:28 PM // 15:28

Double post, sorry.

Amadei · Aug 29, 2007, 03:29 PM // 15:29

$10 says it will, yep. And I have to get two copies too (two accounts). It'll be fun! No idea why they won't sell it earlier, as we won't be able to access it until Friday anyway o_O

Cebe · Aug 29, 2007, 03:49 PM // 15:49

If the online store isn't working for me I have a backup plan...since I bought my fiancée a copy from an online store, so since she isn't quite as mad on this wonderful game as I am she wont care if I use her copy. All bases covered.

Miss Persephone · Aug 29, 2007, 04:04 PM // 16:04

Guys, Gaile has commented on this, and it doesn't look that good - http://www.guildwarsguru.com/forum/s...php?t=10191895

So they can't let us buy it beforehand, as its not a useable product. I can understand where they are coming from with this, but technically they already did this with the pre order pack.

Why not have the option, as they did when Factions came out, that if you have added a pre order key, you have access to the full game for 12 hours or so until you can your boxed set from the store down the street, or buy it online to save all the servers crashing at once. Seems pretty reasonable.

Both my boyfriend and myself will be online at the time of release and attempting to buy from the online store (which may I add, we are already paying extra for, purely for the bonus pack missions). I do have serious reservations about buying from the store, and I do predict some kind of store crash. In which case, I will go buy it from my local GAME, and the only people who really lose out are ANET.

HolyHawk · Aug 29, 2007, 04:06 PM // 16:06

Last time it didn't accept any of my credit cards in the first day. The next day it worked fine. Still, you miss the premiere.

Neo Nugget · Aug 29, 2007, 04:10 PM // 16:10

Quote:

Originally Posted by Amadei

$10 says it will, yep. And I have to get two copies too (two accounts). It'll be fun! No idea why they won't sell it earlier, as we won't be able to access it until Friday anyway o_O

Im in the same boat you are.

Retribution X · Aug 29, 2007, 04:10 PM // 16:10

I just won't purchase it until the day I play it. (sunday.)

Then, all the traffic has gone.

Xanatos_De_Creon · Aug 29, 2007, 04:13 PM // 16:13

this stinks. really, they make it a better deal to buy it from a store rather than directly from them.

Griff Mon · Aug 29, 2007, 04:17 PM // 16:17

As I won't be playing it until Friday evening West Coast Time, I will wait until then. Things should have settled down by then.

Takeko Nakano · Aug 29, 2007, 04:37 PM // 16:37

My copy is in the post, so will get it either tomorrow or Friday.

DergeDraconis · Aug 29, 2007, 04:44 PM // 16:44

Can't you buy it from the plaync store also? Of course you need to have an account there. You wouldn't get your $5 pre order discount, but whats $5 if your in a hurry.

IlikeGW · Aug 29, 2007, 04:51 PM // 16:51

Their usual strategy is to let shit hit the fan with the store. Why would it be different?

Njaiguni Blaze · Aug 29, 2007, 04:51 PM // 16:51

I had no latency issues whatsoever during the preview event, except for crowded towns, but that's not exclusively to GW:EN. I dunno, time will tell. I think(/hope) they might've learned something from the latency isseus when GW:F and GW:NF went live.

Stolen Souls · Aug 29, 2007, 04:58 PM // 16:58

Well, it happened with the prerelease pack....if they made absolutely no changes whatsoever, and plan to release the full game the same way, I can easily see the same thing happening. Just imagine being charged multiple times like people were for the prerelease pack. Except this time it isn't a $5 product we're talking about here. Multiple $40 charges....mega FTL. :/

Mordakai · Aug 29, 2007, 05:05 PM // 17:05

Quote:

Originally Posted by Stolen Souls

Well, it happened with the prerelease pack....if they made absolutely no changes whatsoever, and plan to release the full game the same way, I can easily see the same thing happening. Just imagine being charged multiple times like people were for the prerelease pack. Except this time it isn't a $5 product we're talking about here. Multiple $40 charges....mega FTL. :/

Again, I'd like to see a confirmed case of this happening.

I have serious doubts anyone actually got charged twice because your credit card should process only one charge, and the rest will drop off.

EternalTempest · Aug 29, 2007, 05:09 PM // 17:09

Quote:

Originally Posted by Mordakai

Again, I'd like to see a confirmed case of this happening.

I have serious doubts anyone actually got charged twice because your credit card should process only one charge, and the rest will drop off.

It's when you get to the "purchase" part, click it, hangs up / no confirmation.
Try second time, goes through, does not give error about "already" on you account.

Receive Billing "suprise"

Stolen Souls · Aug 29, 2007, 05:12 PM // 17:12

Quote:

Originally Posted by Mordakai

Again, I'd like to see a confirmed case of this happening.

I have serious doubts anyone actually got charged twice because your credit card should process only one charge, and the rest will drop off.

Ah, but you have proof that it DIDN'T happen? If you do, I'd like to see it.

There were multiple posts and threads by people complaining that more than one charge ended up on their cards. Whether or not the charges were dropped afterwards I don't know. Bottom line is, it shouldn't happen in the first place. Either let us buy it a little early to lessen the load on the store when it's released, or make damned sure the store can handle it when it is.

Thom The Brawler · Aug 29, 2007, 05:41 PM // 17:41

I got a double charge from the pre-release debacle, but A-net only processed one of the charges. The other one dropped off without my having to do anything. It never went passed the pending point in my account. I would imagine the same would be true if I double clicked again, tho I think I personally learned my lesson then lol.

Anet should add a warning about re-clicking the sales button right on the appropriate page of the store transaction.

And announcing an earlier time to purchase it online would only mean that the aforementioned server crash would happen at that time instead, granted that would be better than when the game went live, but it would do nothing to stop double charges and stuff like that from happening.

IlikeGW · Aug 29, 2007, 05:42 PM // 17:42

Quote:

Originally Posted by Mordakai

Again, I'd like to see a confirmed case of this happening.

I have serious doubts anyone actually got charged twice because your credit card should process only one charge, and the rest will drop off.

anytime your credit card order bugs out online and the software side hasn't caught up with the order going through, it can lead to making multiple purchases if you keep trying to "get it to order" because it is actually going through each time. the software and limited server resources just can't keep up under super high loads, so it happens often under stressed out order servers situations. it's this sort of thing gamers would be highly appreciative of companies actually anticipating the problem ahead of time and getting extra resources ready... but they rarely do.