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Old Jan 29, 2010, 05:20 AM // 05:20   #101
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Oh man... I guess we are on our own with this one. It looks like there is a problem on their end, something wrong with their server when we try to get the license for our music. I'm sure we have our music configured right, or we wouldn't get this far. Guess we have to wait longer till they fix their shit.
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Old Feb 06, 2010, 12:05 PM // 12:05   #102
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I have had a Ticket open with direct song for almost 3 weeks now with no response.

It appears that they are willing to collect money for a product they are no longer willing or able to support.

If Direct Song continues to violate the music distribution contract it may fall upon the community to create a replacement music interface for Guild Wars and to collect soundtracks from any source possible. and to seek legal action against Direct Song.

In other words Direct Song may no longer support any of it's products whatsoever. At least the lack of customer support indicates a lack of interest or worse....
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Old Feb 06, 2010, 01:37 PM // 13:37   #103
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If anyone still has a valid license for the DirectSong music, its easy enough to strip the DRM off of those songs. But I don't have a valid license yet, and DirectSong won't fix their broken servers so that I can get a valid license.

So I'm still SOL, and DirectSong and NCsoft don't give a crap.
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Old Feb 08, 2010, 03:49 AM // 03:49   #104
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Hi, yeah I can take out the DRM with software, but I just want the music to work in the game like it used it. Guess we have to stand by and wait.......
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Old Feb 08, 2010, 07:09 PM // 19:09   #105
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Is it still possible to purchase the Battle Pack 1 music collection? I am unable to find a place to purchase the music, or at least licensing rights to listen to them. I requested a ticket with DS support about two months ago, but have not received a reply since then.
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Old Mar 09, 2010, 06:34 PM // 18:34   #106
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Hi, I'm desperatly looking for a lossless GWen Sountrack release, will Directsong ever make a WAV release ? Why the heck is there no audio CD even in special editions ???

Thank you for your help,

Please do not troll, I used to have the 320 kbps version and I admit it is more than clean but when I losslessly ripped my audio CD it was magic it's really really deeper and there are more details listening with my 60 euros earbuds and well I can't tell you with my 300 euros earbuds it is really insane O_o.
If 320 kbps is enough for you that's good but IMO it's not nice from Directsong not to think of people who like to hear the original quality ! Especially when other campaigns where released on CD it's like a devolution.......

Thib
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Old Mar 30, 2010, 10:52 PM // 22:52   #107
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today the error changed to a different one, I am still unable to register this music and I think it is time they did something. I am 4 weeks on a support ticket for factions and nightfall music. hopefully this change in the error I get is sign of them fixing it? doubt it.
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Old Mar 30, 2010, 11:42 PM // 23:42   #108
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Quote:
Originally Posted by sosycpsycho View Post
today the error changed to a different one, I am still unable to register this music and I think it is time they did something. I am 4 weeks on a support ticket for factions and nightfall music. hopefully this change in the error I get is sign of them fixing it? doubt it.
I am in the same boat. I just got done with a new build and wanted to setup directsong. Alas, All I kept getting is an ASP error. When I researched the error number it turns out that DirectSong has not renewed thier DRM license with Microsoft. So I figured that I would try to download again, not sure why. What I found was that all the soundtracks I had paid for are now still downloadable in MP3 format. The sorrow's furnace pack is not downloadable from anywhere other than the WMA download page (http://www.directsong.com/wma/) and is still in WMA format. It does however contain the required dll and ds files needed to get directsong working. The downloadable music files contain only MP3 files and the JPG graphic that can be used as a CD cover.

Now I need to figure out how to get Sorrow's Furnace working.
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Old Mar 31, 2010, 06:59 AM // 06:59   #109
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I think that Anet ought to integrate the bonus music to the gw.dat file for GW2. That way at least you simply unlock the parts of the game like BMP by going to the in-game store or typing digital key from boxed copy or whatever.

It's a bit silly you pay for something that was supposed to increase your GAMING experience (actual bonus in-game music) and then it turns out it's not working properly, or better yet - you are stuck on some idiotic and completely unresponsive support ticket, because they even refuse to take responsibility and fix your problems!
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Old Mar 31, 2010, 08:48 AM // 08:48   #110
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Has anyone gotten the MP3s to work?

I took a look into ds_GuildWars.dll and found a few interesting things, for one it confirms a "DRMHeader" for every music file that is going to play. Which is why my question above. I also found three different specifications as to where the "ds_guildwarslog.txt" can be located. One is hard coded to be in the root of drive C: as if that makes any sense.
They did not even bother to debug it, lots of complier errors, most refering to invalid function calls but there was one unusual termination error. This is driving me nuts.
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Old Apr 09, 2010, 08:30 AM // 08:30   #111
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I guess no one has gotten the MP3s to work.
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Old Apr 10, 2010, 01:43 AM // 01:43   #112
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Heya guys! I posted in the other DirectSong thread, but wanted to follow up here too (in case some of you aren't reading the other one).

I've passed along the issues you're running into, and will continue to follow up on the topic. Please keep in mind that we don't run the DirectSong site, so we'll need to work with them to figure out what's going on. I'm not sure about a timeframe on this, but we're actively checking it out.

We apologize for the frustrations you guys have had, and thanks so much for letting us know about the issues!
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Old Apr 15, 2010, 07:11 AM // 07:11   #113
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Thanks for helping us out Emily
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Old Apr 25, 2010, 07:12 PM // 19:12   #114
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Gaile Gray sent out a response to a community member a few weeks ago. Apparently you can purchase music from the old site (I think in wma format) at REMOVED

EDIT: DO NOT use the old site to look for music. I purchased GW Battle Pak 1 and I received no licences or music for the purchase.

link to Gaile Gray article: http://wiki.guildwars.com/wiki/Feedb...s_again_: .29

Last edited by quickshot1012; May 01, 2010 at 11:09 PM // 23:09.. Reason: clarifying information, warning, adding source
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Old May 26, 2010, 03:26 PM // 15:26   #115
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I guess I'm late to the party, but it all works for me now; but not like DirectSong claims.

Trying to register the old DRM protected WMA files results in a message telling you to download newer song files from directsong.com.
But we all already know directsong.com doesn't mention a damn thing about Guildwars anymore.
But going to the link listed on your original bonus music slip doesn't work for Factions. It downloads the same old unsupported files, resulting in the same message.
You have to go to http://www.directsong.com/wma/ to download the Factions and Nightfall songs. They appear to no longer be DRM protected, so anyone can use them.

Side note:
The website to register your Nightfall music key finally works, but that no longer matters since the music files are not DRM protected.

Glad this was finally fixed for everyone.
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Old Jun 19, 2010, 07:52 PM // 19:52   #116
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I called Directsong at their number in Washington (the state). I was able to get into contact with an engineer and they were able to get me the music I wanted. If you're still looking for Guild wars music, try their number and ask for DirectSong music purchasing.

(425) 418-5676
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Old Oct 21, 2010, 03:09 PM // 15:09   #117
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Hey there, all. I just re-downloaded all of my DirectSong soundtracks, and I get the same message Ominous Gamer mentioned. I can't acquire licenses for any of my soundtracks. I went to the /wma link which got me the Factions/Nightfall Collector's Edition songs which are unprotected and do play, but I'm still at a loss for all my other soundtracks. I opened a ticket on DirectSong's site, but no one has responded.

I called the # listed by quickshot1012 and that just sounds like someone's cell not necessarily related to DirectSong.

Does anyone have a solution to this 'Please go to www.directsong.com and download the latest version of your DirectSong Soundtrack' error? I've got all these paid soundtracks that I'm unable to play and DirectSong's site doesn't even acknowledge that they ever sold game soundtracks unless you have a link from a purchase email. I'm sitting on Battle Pak One, EotN, Prophecies, Sorrow's Furnace and Morrowind with the files on my PC, useless.

Frustrating.

Last edited by Zaxxon; Oct 21, 2010 at 03:10 PM // 15:10.. Reason: Grammar.
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Old Oct 22, 2010, 11:51 AM // 11:51   #118
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Ugly, especially as I'm about to buld a new PC and install GW on it.

Emily, any word back from DirectSong on this sisue?
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Old Oct 23, 2010, 06:30 PM // 18:30   #119
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Quote:
Originally Posted by Kerus Tel Veren View Post
Ugly, especially as I'm about to buld a new PC and install GW on it.

Emily, any word back from DirectSong on this sisue?
Redownload the DRM free version of the songs from DirectSong. Follow the old procedure for installation and it will work. Avoid the MP3 files, only the WMA files will work in game.

The only set of songs that will not work is Sorrows as some dink decided to not make a drm-free version of those songs.

If you need to know where check this thread: http://www.guildwarsguru.com/forum/d...t10349502.html
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