Curse

RTSFirebat · May 16, 2005, 07:51 AM // 07:51

Simply put had someone last night drop the "n" word on me for not healing him during battle, was kind of busy stopping a Troll for beating me to death

Needless to say this game needs a /report function. It would bring up an interface allow us to enter the personal character name and then select from pre-defined options over what type of issue it is. At which point we can enter what the issue is.

I went to the GW website and could not locate the link to sned issues like this out. Really they need some sort of ingame function since there's no reason someone should be allowed to get away with this.

RTSFirebat · May 25, 2005, 12:03 PM // 12:03

Bumping this back up in the hopes people will comment.

The game as a /bug function, so why not a /report one as well.

There no good means to reporting issues via the A.net website

Silent Thunder · May 25, 2005, 12:06 PM // 12:06

If they do implement that, they also should have that function record everything that was said from the moment you entered in to said zone up untill that point.

RTSFirebat · May 25, 2005, 12:07 PM // 12:07

Quote:

Originally Posted by Silent Thunder

If they do implement that, they also should have that function record everything that was said from the moment you entered in to said zone up untill that point.

Most likely they already do... most MMO Games keep chat logs stored... they only text files afterall.

relientK_fan · May 25, 2005, 02:02 PM // 14:02

Yes, this needs to be added. I hate when people keep cussing me out. I don't believe that curses are filtered out... This way, we can report those little immature kids who think they're cool because they cussed someone out online...

As for most MMOs having chat logs, they do. Runescape, possibly the crappiest MMO of all time had chat logs, and a function similar to the one suggested.

Silent Thunder · May 25, 2005, 02:46 PM // 14:46

What I ment was, if we were to /report some one the text log would automaticly be sent to the Devs and not have to be recorded from the person. So lets say I was reporting some one I just want to type in /report <name> and the text log of that mission would be sent.

RTSFirebat · May 25, 2005, 02:56 PM // 14:56

Quote:

Originally Posted by Silent Thunder

What I ment was, if we were to /report some one the text log would automaticly be sent to the Devs and not have to be recorded from the person. So lets say I was reporting some one I just want to type in /report <name> and the text log of that mission would be sent.

Got ya!

Yes again in Planetside this is what happened... using the /appeal command to send a complaint would copy the last 30 lines or so of your chat window

So I know.

Silent Thunder · May 25, 2005, 03:01 PM // 15:01

yea the only text log I knew of was from EQ and that one you had to start the logging to record anything.

Corwin_Andros · May 25, 2005, 03:06 PM // 15:06

Sounds like a great idea to me. Having just read through the EULA, and Rules of Conduct last night, that kind of vindictive and childish nonsense is in total violation of one or both of those items and should be reported.

I know some people think that we should all just ignore that sort of thing and that people who report others for outrageously rude, obnoxious, and racist behavior are nothing but a bunch of whiny, carebear, tattletales. I see a lot of "If you think this is bad, try "Game X" where its really bad" or "If you can't handle it, stay away from the game and the internet" or any other number of things that don't just ignore this sort of problem, but actively support it.

The whole point of this is that while there are some things in place that mute some of this stuff. While I expect and accept a certain amount of language during the heat of battle, it has gotten too extreme in many cases. Someone letting out a S**T or Damn after losing is ok in my book.. But all the hate and racist remarks and the total disrespect and 1337 "You're just a f'ing n00b and have no business here so STFU and GTFO (without the acronyms and shortenings)" attitudes are making the game hard to enjoy for a lot of people.

Between the pre-orders and CE, I've personally spent about $100 on GW so far and very much enjoy the game, but there are times I can't because of the nonsense that comes out of some people. Oh sure I can switch districts whatever, but that shouldn't be necesary because some people are so immature regardless of age that they can't behave in anything approaching a civil manner to others.

Nip this problem is a decisive manner now, while the game is young and it might actually stay half way decent as far as the human element goes.

Xelig · May 25, 2005, 03:24 PM // 15:24

/agree completely.

The mechanic in EQ and EQ2 is that /report sends the last 20 (ish) lines of text from the chat window to the Devs/GMs -- this means you can't edit, alter or select the text that is submitted. Then you follow up with a /petition to explain why you just submitted the report.

While we're at it, /feedback would be really handy too. I have a whole list of suggestions but ArenaNet's support area says the best way to submit feedback... is to post on forums (which aren't actually owned or run by ANet). I doesn't exactly give the impression that they're too concerned about the opinions of their customers.

The IOU · May 25, 2005, 03:46 PM // 15:46

Yup, agree. With the wide variety of ages that play this game because of the no monthly fee I can be in a good group one min and over zealous 16 yr old Warriors the next who think power is unlimited for healers and run off after a 8 mob attack....

Heres a hint...if a healer says "My energy is 4 out of 39" don't run off.... lol

BrandonIT · May 25, 2005, 04:50 PM // 16:50

Agreed. I do not do PUG's for this very reason.

This would also be nice for reporting vulgar names as well.

RTSFirebat · Jun 01, 2005, 12:06 PM // 12:06

Bumpy.... more people need to be aware of this

Sarus · Jun 01, 2005, 12:12 PM // 12:12

It seems like a good idea in principle but I don't see how it will actually help in anyway as it could be and will be abused. As for the /bug Anet doesn't actually read those anyway. The /bug command is just there to make you feel better about a bug that's ruining your gameplay. Okay, so I don't know for sure that don't read those but I think it's safe to say they don't read them considering they probably get tens of thousands of /bug reports a day. Everything from "/bug this game has too much grind I hope you die" to "/bug this game needs more grind I hope you die".

That being said they could add a /report command just to make people feel bette but don't count on it actually being effective.

Schorny · Jun 01, 2005, 12:53 PM // 12:53

Quote:

Originally Posted by Sarus

As for the /bug Anet doesn't actually read those anyway. The /bug command is just there to make you feel better about a bug that's ruining your gameplay. Okay, so I don't know for sure that don't read those but I think it's safe to say they don't read them considering they probably get tens of thousands of /bug reports a day. Everything from "/bug this game has too much grind I hope you die" to "/bug this game needs more grind I hope you die".

I don't know how anet handles it, but normally you use more or less strict filters to block the useless bug reports.

But keep in mind, these bug reports are a superior way for finding/fixing bugs. Because if /bug will send a dump of the important data to anet, anet can easily spot where the bug is. With just user reports that can be very very hard.

So /bug isn't useless and anet will do their best to read as much of the reports as possible. They would be stupid if they ignored them...

Sarus · Jun 01, 2005, 01:13 PM // 13:13

Quote:

I don't know how anet handles it, but normally you use more or less strict filters to block the useless bug reports.

What kind of filters would this be exactly?? There is no filter for "good" bug reports. Yeah ... you could filter out bug reports with profanity in them but other than that you would need some sort of natural language processing. That's something you would have a PhD working on and I doubt Anet is devoting resources to doing that.

Just based on the number of bug reports Anet gets in a day I don't see how they can possibly look at them and filter out the junk from the real reports. It might be possible that they go back and look at bug reports once they become aware of a bug from alpha testers or other channels though.

And we're getting slightly off topic (my apologoes) so um yeah ... /report, it will be abused but if you want it for show go for it.

RTSFirebat · Jun 01, 2005, 01:24 PM // 13:24

Any /report type function in a MMORPG or simular game could be abused... that's no reason not to have one.

Schorny · Jun 01, 2005, 02:01 PM // 14:01

Quote:

Originally Posted by Sarus

What kind of filters would this be exactly?? There is no filter for "good" bug reports. Yeah ... you could filter out bug reports with profanity in them but other than that you would need some sort of natural language processing. That's something you would have a PhD working on and I doubt Anet is devoting resources to doing that.

How do you filter your spam mails?

One easy way is for keywords. For example if many people write "/bug grinding suxors" then you just filter "grind" and get fewer reports.

Of course, that doesn't work always. It all depends on how much reports anet gets. One thing I like to do when writing scripts for bug-reports is to rate a report. For example, all uppercase letters -> bad rating, very much text -> better rating, etc and deliver the reports in this order to the tech support.

Of course, there is always the possibility to miss a few good bug reports - but most bugs are reported more than only once, so in general it's not a big deal.

When implenting a live bug report feature I always think carefully on how to handle the reports. And I think anet has enough expierence with this kind of game and community to develop a system that works.

But we may never know - due the henchmen bugs are still not fixed, you may be right and I'm wrong.

Quote:

Just based on the number of bug reports Anet gets in a day I don't see how they can possibly look at them and filter out the junk from the real reports.

Do you know any real numbers? I would be very interested in them.

Stev0 · Jun 01, 2005, 03:32 PM // 15:32

Are we talking code bug reports (ex. henchmen under the map) or your general environment bug reports (ex. players being arseholes)?

RTSFirebat · Jun 01, 2005, 03:39 PM // 15:39

Quote:

Originally Posted by Stev0

Are we talking code bug reports (ex. henchmen under the map) or your general environment bug reports (ex. players being arseholes)?

No :P

We are talking about a function for reporting players... yesterday some of the comments being made towards Koearns and people in Europe in the Temple of ages is shocking... and there is nothing that can currently be done about it.

KEEP THIS TREAD ON TOPIC, ITS NOT ABOUT /BUG... THANKS