Curse

freekedoutfish · Aug 29, 2006, 11:36 AM // 11:36

We need better error messages then the ones they show.

You all know what I mean when... "error <C007>" or something "has occured", shows up.

And your sat there thinking... "bah"!

Im a programmer so I know it isnt hard to maybes write a bit of code saying

"sorry you cant connect to the server due to: us being absolute idiots" or alike.

But a message like "error <cblahblahblah>" means nothing.

Knightsaber Sith · Aug 29, 2006, 11:40 AM // 11:40

If you're really that interested in what each error code means, look it up in the support section of plaync. There's no reason for them to change what the error messages say as most people wouldn't care anyway.

freekedoutfish · Aug 29, 2006, 12:15 PM // 12:15

Quote:

Originally Posted by Knightsaber Sith

If you're really that interested in what each error code means, look it up in the support section of plaync. There's no reason for them to change what the error messages say as most people wouldn't care anyway.

Thats true, and I admit I didnt realise there was a section on the website explaining the error messages.

But just out of good coding practice, it usually makes sense to have error messages that are atleast user friendly (I know your not meant to use that term anymore).

Atleast something which would explain slightly where the error lies. In the server? the connection? on your computer?

But your are right in saying you can check on the website.

Silver_Fang · Aug 29, 2006, 12:21 PM // 12:21

Quote:

Originally Posted by freekedoutfish

Thats true, and I admit I didnt realise there was a section on the website explaining the error messages.

But just out of good coding practice, it usually makes sense to have error messages that are atleast user friendly (I know your not meant to use that term anymore).

Atleast something which would explain slightly where the error lies. In the server? the connection? on your computer?

But your are right in saying you can check on the website.

well, connection error is okay, since there are many kinds of connection error.

Across The Battle · Aug 29, 2006, 01:24 PM // 13:24

I am going to suck explaining this but ill give it a shot

They dont want to say "err=7 you got pwnt because our servers took a dump" or "err=7 you got pwnt cause your isp sucks" because theres no way to tell exactly what the problem is every time. Its better to be broad and right then specific and wrong...

Does that make sense?

freekedoutfish · Aug 29, 2006, 01:38 PM // 13:38

Quote:

Originally Posted by Across The Battle

I am going to suck explaining this but ill give it a shot

They dont want to say "err=7 you got pwnt because our servers took a dump" or "err=7 you got pwnt cause your isp sucks" because theres no way to tell exactly what the problem is every time. Its better to be broad and right then specific and wrong...

Does that make sense?

I understand what your saying, and your right.

But it gets frustrating when you dont get any information at all and your presented with just a tiny little message which means nothing.

There are times when you want to aleast know where the issue is.

You can still then go and read the website to get full information.

Anything is better then just getting "err=7....." and having no idea at all.

But I get your point. Maybe its just me being picky.

Mr. G · Aug 29, 2006, 06:15 PM // 18:15

Err 7 is sacred...Its a big a part of guild wars as...well Guilds - But ive never really had a problem understanding the errors...Is this really that big a problem or are there more pressing matters to attand to, like the failing market?

"If its not broke...."

Lexar · Aug 29, 2006, 06:32 PM // 18:32

The problem is, many errors could be caused by a large variaty of (sometimes very specific) reasons, especially error 7. It could range from an unstable wireless network to firewall issues, to providers changing your IP couple times a day etc. There's just no way you could pinpoint for 2.5 million accounts what their problem is.

Former Ruling · Aug 29, 2006, 08:58 PM // 20:58

I'll make it easy on you:

Error58: Your ISP SUZXORS.
Error13: You SUZXORS
Error7: Anet SUZXORS

bilateralrope · Aug 29, 2006, 10:03 PM // 22:03

Quote:

Originally Posted by Former Ruling

I'll make it easy on you:

Error58: Your ISP SUZXORS.
Error13: You SUZXORS
Error7: Anet SUZXORS

Ok, err7 occors when the connection between your GW client and the servers is lost. This could be a problem between you and your ISP such as you being disconected. This could be a routing issue between your ISP and ANETs servers (such as one of the undersea cables being damaged, and the other routes are overloaded and start dropping packets for a bit) or it could be that ANET's servers went down.

But all your client knows is that the server isn't sending any data to it, so how can the GW client tell which is which ?