Curse

Roo Ella · Jul 10, 2007, 09:37 AM // 09:37

I Posted something like this in another thread but it seams to have got buried
So I would like to make this suggestion in it's own topic please.

I just bought Factions and Nightfall ( been meaning to get them for a while anyway) from the on line shop
and take advantage of the Bonus Mission Pack after my purchase I was expecting a message
saying something like this OR however it should be worded.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Thank you for your purchase you have fulfilled the requirement of
the bonus pack offer and a pack will be available to this account at the time
of the actual release date by us.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

There is NO indication that the pack has been reserved for me and that I met the requirements.

I suggest there should be something stating this fact in the store screen or emailed to your GW registered account
for our own piece of mind and not waiting till the last min to find out if your account will get the pack or is not qualified yet.

Thanks

william1975 · Jul 10, 2007, 10:12 AM // 10:12

/signed

Yeah i was somewhat miffed when i got three charcter slots to qualify and nothing came up to say i had fulfilled the requirment

Lonesamurai · Jul 10, 2007, 10:17 AM // 10:17

/signed

its just a good idea

Jaythen Tyradel · Jul 10, 2007, 01:32 PM // 13:32

/signed

It would be helpful for those who decide to use the Online store for the mission pack to get a confirmation of their qualifying purchases.

MithranArkanere · Jul 10, 2007, 03:37 PM // 15:37

Yeah... it should appear in the shop, but with a grayed 'purchase' button and a message 'come back after [date] to get it.

That way we won't get the feeling that 'something went wrong'.

genofreek · Jul 10, 2007, 03:40 PM // 15:40

/signed

I don't even need a message, really. Just remove the "OMG BUY NOW FOR MISSION BONUS" cluttering up my friggin' character page so I know it's no longer necessary. When I see that, for a minute I'm like "Holy crap new bonus-- oh wait..." and it's irritating.

It'd also be a decent confirmation that we qualified and no longer need to see the ad.

I'm keeping my "thank you for your purchase" e-mail just in case an issue comes up, but a little nod from ANet wouldn't hurt.

tenshi_strife · Jul 10, 2007, 06:09 PM // 18:09

/signed, im kinda scared my 30 bucks was wasted O.o

Odinius · Jul 10, 2007, 06:21 PM // 18:21

Can't you find a message after you log in and press "Edit Account" and then tick the box "Manage Acces Keys" ? you can see all you have available on your account.

Roo Ella · Jul 11, 2007, 01:37 AM // 01:37

Quote:

Originally Posted by Odinius

Can't you find a message after you log in and press "Edit Account" and then tick the box "Manage Acces Keys" ? you can see all you have available on your account.

Hi
I did look in there after my purchase as I also thought it might go there
but it only shows what I bought plus some slots and GOTY upgrade.
No mention of the bonus pack but that IS a good idea you have
why don't they add it there in that screen and mark it as "Pending"

Gaile Gray · Jul 14, 2007, 05:09 AM // 05:09

A confirmation in the context of this offer seems a very good idea. I think it was not implemented because this is the first offer of this type and its inclusion was either not thought of, not thought to be necessary, or was rather costly to program and roll out for a short-term offer. However, I do like the idea very much and have relayed it to the co-founders, who will in turn assess it and pass it along for implementation if that is possible at all.

Thanks for a good idea.

Sir Bruce of Oxford · Jul 14, 2007, 05:54 AM // 05:54

Regarding the mission bonus pack. I have purchased everything available in the store including all 3 Chapters, 1 PvP pack (as I have no use in the other two considering I have everything unlocked). I have no use in Character Slots as I have slots I haven't used as it is. What am I to do if I have nothing to purchase from the store at all?

dargon · Jul 14, 2007, 06:23 AM // 06:23

wait for GW:EN it'll more than cover the amount you need to spend for the bonus

Fitz Rinley · Jul 14, 2007, 11:06 PM // 23:06

/signed - I also have qualified and have no confirmation from the store.

Due to my experience with the release of Factions CE, I do not put a great deal of faith in ANet's delivery.

Roo Ella · Jul 14, 2007, 11:16 PM // 23:16

Thank you Gaile for replying I hope a confirmation could be somehow
worked out in the system it would put a lot of minds at rest knowing we
are qualified OR need to spend a little more to make the offer.

Thanks Again.

bilateralrope · Jul 14, 2007, 11:22 PM // 23:22

/signed

It should also display how much you need to spend before you get the mission pack.

holababe · Jul 15, 2007, 02:30 AM // 02:30

Quote:

Originally Posted by Roo Ella

There is NO indication that the pack has been reserved for me and that I met the requirements.

I suggest there should be something stating this fact in the store screen or emailed to your GW registered account
for our own piece of mind and not waiting till the last min to find out if your account will get the pack or is not qualified yet.

Thanks

Yeah, this is why I'm waiting until it's actually released before I buy my 3 slots. I just want to be sure!

Lonesamurai · Jul 15, 2007, 02:43 PM // 14:43

Quote:

Originally Posted by Fitz Rinley

/signed - I also have qualified and have no confirmation from the store.

Due to my experience with the release of Factions CE, I do not put a great deal of faith in ANet's delivery.

gah, they gave you a kuunavang minipet for your troubles...