Curse

coolsti · Dec 20, 2005, 10:23 AM // 10:23

Regarding this issue of protecting yourself from keyloggers by inserting your password into the GW startup line: this in itself might be dangerous. I for one never allow my computer to remember passwords or store them anywhere on the computer, because in the event that these are stored in an unencrypted manner, a hacker can get access to them and read them if the hacker gets access to your machine and knows where to look. An obvious place to look for GW is in the shortcut you set up to start GW with your password.

Which is safer? Storing your password on your machine? Or typing it in each time and risking a keylogger? I don't know.

One tool found on the net that may be interesting, but a bit complicated to interpret, is Ethereal, which is an opensource network analyzer which has been ported to Windows. Once installed, you can use this to capture all (or filtered) traffic to and from your computer. Once captured, you get a log of the traffic which you can then look at to see where things are coming from and being sent. If you know what you are looking at, you can maybe see if someone is having the keys that you are typing sent to them. Its a good tool if you suspect that something not correct may be going on. Its nothing you want to have working all the time, but it could be useful to capture some short intervals and see who is trying to talk to your computer.

Guardian of the Light · Dec 21, 2005, 01:25 AM // 01:25

Quote:

Originally Posted by Gaile Gray

Accounts don't just disappear, guys. There are reasons that they suddenly don't work. Usually they've been stolen through a variety of means, none of which are related to the game servers. How can I say this so confidently? Because we have detailed records on each and every account, and were someone able to steal acoRED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOs from us -- not from a player but from us as a company -- we'd know it immediately.

For individual account thefts or those accounts rendered mysteriously inaccessible, the player needs to contact Support, and needs to provide as much information as possible, including user name, pervious user name if any, the Access Key, etc. (We don't need/want the password.) We can do a search and find out exactly who has the account and then rectify the situation, if it is warranted.

But be warned that accounts purchased from 3rd parties (individual players, auction sites, etc) are greatly as risk of being "stolen." If there is dispute about ownership, the CD key will help us learn the rightful owner, but accounts sold to/through a 3rd party may be impossible for us to retrieve, because we're not able to arbitrate such secondary market sales. Accounts purchased from retailers or from PlayNC are quite easy for us to retrieve.

We help players every day, and give ernest effort to giving the best possible customer service to each individual.

Thanks for taking my PM ^_^

Mr Sly · Dec 21, 2005, 03:19 AM // 03:19

its ok guys, i know thedesign and the account works now, it just mysteriously stopped working for a few days for some reason. it was very odd, but nothing is perminent, it must have been something in the server. Thx for the support!