Curse

beanerman_99 · Mar 26, 2006, 04:18 AM // 04:18

OP good to know. Got my receipt but didn't know if I was stuck getting regular addition or if I could upgrade. thanks for info

Sidra · Mar 26, 2006, 04:38 AM // 04:38

Maybe it's like the gaming console releases, where preorders can get picked up or are shipped the day before but the main stock doesn't come in till a little later?

PsycNitro · Mar 26, 2006, 05:02 AM // 05:02

I called Best Buy service and asked about my pre order and they had no info and told me I pretty much just get the game in the mail. I have sent GW support emaill asking why their website promoted and pre order pack with direct link to Best Buy and I have nothing for a pre order for this weekend. They forwarded my email to accounting and said GW would in touch with me very soon. I have yet to hear from GW support. I'm more than frustrated with this whole pre order deal and Best Buy along with how GW promoted it on the website making it appear all the sponsors offered pre order service pack.

Sluggs · Mar 26, 2006, 05:24 AM // 05:24

Quote:

Originally Posted by Asrial

3) If you pre-ordered @ the store level, just bring your receipt in and you get $10 off the regular or CE edition, whichever you want.

Cool! That's what I thought, but it's good to get some confirmation.

Sofia Sofia Sofia · Mar 26, 2006, 06:58 AM // 06:58

Am I correct to understand that the two new character slots will only be given with the CE and not with the regular one? I read the description for the regular edition and it said nothing about new slots whereas the CE one did, so...

PsycNitro · Mar 26, 2006, 07:58 AM // 07:58

The only email I have from best buy is an update on the release date for the game which says now says April 26th. Nothing else in regards to pre order pack. I am so pissed I do not have a key for this weekend let alone might not have one for the head start before game is released. I'm still hoping GW support will follow up on this. I'll post when I hear back from GW support.

Lets Get to Healing · Mar 26, 2006, 08:16 AM // 08:16

good god! $70! I thought maybe 60!

floppinghog · Mar 27, 2006, 07:57 PM // 19:57

Quote:

Originally Posted by Sofia Sofia Sofia

Am I correct to understand that the two new character slots will only be given with the CE and not with the regular one? I read the description for the regular edition and it said nothing about new slots whereas the CE one did, so...

are you sure you didnt miss read 2 extra dance emotes?

My take on the pre order is like you bought the game for a day (plus you free 2 items). So i think you can play factions for free in a sense a day before it releases - you go out and pick up your copy after - add the key - and continue forever. How else can you play before release, if it isn't released yet???

BellyFlop · Mar 28, 2006, 01:27 AM // 01:27

Quote:

good god! $70! I thought maybe 60!

You lucky guys! Why is it that in the US compare to Europe your prices are so low? Low %APR?

You want to Pay $87 from game.net for the CE?

I may move there one day

Lonk · Mar 28, 2006, 02:22 AM // 02:22

"Enhanced Ritualist and Assassin dances, exclusive to the collector's edition, are complete with personal backup dancers and special effects"

Hah, I found my reason to get CE.

PsycNitro · Mar 28, 2006, 02:23 AM // 02:23

ok here is are the latest answers I have from GW and Best Buy. The first response is from Guild Wars.

"Thank you for contacting us regarding your Guild Wars Factions Pre-Order.The retailer that you choose to pre-order Guild Wars Factions from is responsible for providing you with a pre-order package. This pre-order box will provide you with everything that the pre-order includes. You will need to contact the retailer for further details about when they will make these preorder packages available."

Regards,
The Guild Wars Support Team

I contacted bestbuy.com today and this is a quick recap of the conversation I had with Becky in customer support. Pretty much said that there was a limited number of Pre Order packs sent to Best Buy and it was first come first serve from the warehouse. She also conflicted her comments by saying first that the pre order packs would ship with the game itself. To top that off she said they have no way to know who would be getting the pre order packs. Bottom line here is Best Buy has no idea what the heck is going on with these pre order packs.

As for the Guild Wars team itself? I think the response they sent me says it all. They don't give a crap!!!!! Everybody just wants to pass the problem to somebody else. Time to cancel the order and find a new game to play I think.

Alex Weekes · Mar 28, 2006, 04:20 PM // 16:20

Quote:

Originally Posted by PsycNitro

As for the Guild Wars team itself? I think the response they sent me says it all. They don't give a crap!!!!! Everybody just wants to pass the problem to somebody else. Time to cancel the order and find a new game to play I think.

Well, it's unfortunate that you've had this experience. But can I ask that you perhaps take the time to reconsider your response? There's nothing that we can do about how each retailer chooses to operate, hence the response you received from our support team. We do everything we can to make these boxes available to you - at no cost to you - but there's only so much we can do when it comes to individual retailers. Because every retailer operates differently (quite often individual stores from the same retail chain have different procedures), the support team cannot give you a detailed response. They gave the best answer they can: ask the people who should know.

Can I suggest you try (if one is available where you live) an alternate retailer? You may find you get a very different experience.

Mordakai · Mar 28, 2006, 04:25 PM // 16:25

Quote:

Originally Posted by BellyFlop

You lucky guys! Why is it that in the US compare to Europe your prices are so low? Low %APR?

You want to Pay $87 from game.net for the CE?

I may move there one day

Wait, Guild Wars costs more in Europe? Isn't the Euro worth more than the US dollar? Shouldn't GW cost less in Euros? (but the same dollar amount as in US?)

Eugaet · Mar 28, 2006, 06:42 PM // 18:42

Quote:

Originally Posted by Asrial

3) If you pre-ordered @ the store level, just bring your receipt in and you get $10 off the regular or CE edition, whichever you want.

This is what I was waiting to hear before preordering...thanks. I saw it on the website last week, but wasn't sure about getting the $10 back from my in-store receipt.

Quote:

Originally Posted by Lets Get to Healing

good god! $70! I thought maybe 60!

w00t! $70! I was thinking I'd have to pay $80 again since that was the price of the Prophecies CE! Saving $10 FTW.

Big_Iron · Mar 28, 2006, 07:25 PM // 19:25

I'm still undecided, but I'll prolly go with the CE.

Fates · Mar 29, 2006, 12:45 AM // 00:45

Any Canadians find it yet?

I went to both my local EBGames and FS today and stood beside the CSR (and looked at the screen) while they searched their systems for GW:F CE. They (we) searched for Guild Wars:Factions, Guild, Factions and Wars. It's not there.

FM.

Arkantos · Mar 29, 2006, 12:56 AM // 00:56

I live in canada. I called future shop and asked about it. They said they had CE there

Fates · Mar 29, 2006, 01:10 AM // 01:10

That would be the Guild Wars Collector's Edition for $80, they do not have the Guild Wars Factions Collectors Edition. Please phone and confirm.

Asrial · Mar 29, 2006, 01:34 AM // 01:34

Quote:

Originally Posted by Eugaet

This is what I was waiting to hear before preordering...thanks. I saw it on the website last week, but wasn't sure about getting the $10 back from my in-store receipt.

To clarify, just in case...

It's EXTREMELY complicated sometimes to mix bestbuy.com and store purchases. I've tried

If you purchased a pre-order IN STORE, you just show the receipt and get $10 off an IN STORE purchase of Factions.

If you purchased a pre-order ONLINE, you CANNOT use that to get $10 off an IN STORE purchase of Factions.

I'm not a big fan of online pre-ordering for releases like this, because there's too much that can go wrong. If you pre-order a generic product, it's fine. ..but here, you have to worry about getting the right product, getting your pre-access info, getting the pre-ordering pacakaging. It's really a pain in the butt.

On other news! I know who I need to talk to, to try and up the amount of CE versions @ my store. Going to see if I can maybe get the CE versions upped at all Best Buy locations.

prodigy ming · Mar 29, 2006, 04:40 AM // 04:40

I live in Calgary, I just preordered the normal faction today at EB games because they said the CE is not in their system. When the game actually comes out, do you guys think I'll be able to get a CE instead if they have it? or am I stuck with the standard one?
thanks, this is my first time preordering and its really confusing.