Curse

Markaedw · Aug 01, 2006, 07:13 PM // 19:13

Quote:

Originally Posted by dargon

You're right, there are lawyers out there that love to do those wonderful lawsuits that take up so much US court time. Now I just checked the website for the ADA, and a quick site search for the word software turned up 4 pages of results, NONE of which involve games. Now, maybe I missed one, always possible. However, from what I can see, the ADA is only involved with making sure the handicapped have access to businesses and services. Guildwars is NEITHER, it's a game. Sure it's nice to be able to play now and then, but your life will not get screwed up if you can't. As far as it being a requirement that ALL software be accessable to the handicapped, please show me a copy of Doom 3 that a blind person can play. Till then, while you may or may not agree with the interface change, it's ANets product, nobody forces you to support them if you disagree with something they did/didn't do.

You're right a person that is totally blind can't play a visually graphic desinged game like doom or GW. It would be impossible to design these type of games for blind persons. But this is not the case, the ADA requireas that companies make reasonable accomadations to persons with legal defined disabilities. Now can GW fall under that, I'm not a lawyer, but the old interface did not cause problems for visually impaired, the new one does.

Did they change it maliciously? No. Do they know about it? Yes. Therefore it could be concluded that they designed a product that specifically and unnecessarily excludes persons with certain visual impairments. And they have the ability to correct it, but don't. That could fall under the ADA. Besides that's what legal precedent is for.

Frankly I think that we should give them more time. The new interface is only a week old, let them tweek it.

But, the develiopers need to think about this.

Will the going back to the old interface cost them customers, probably not.

Will the new interface cost thenm customers, definitely yes.

From a pure marketing stand point it is better to go back.

Me personally I don't care either way about the new ui. As much as I hate to see people leave over this issue, this will not cause me to not buy chapter 3; although it is on the list of reason not to.

This is an unpopular change that serves no porpuse, and can and should be removed

Omega X · Aug 01, 2006, 08:17 PM // 20:17

Quote:

Originally Posted by Markaedw

You're right a person that is totally blind can't play a visually graphic desinged game like doom or GW. It would be impossible to design these type of games for blind persons. But this is not the case, the ADA requireas that companies make reasonable accomadations to persons with legal defined disabilities. Now can GW fall under that, I'm not a lawyer, but the old interface did not cause problems for visually impaired, the new one does.

Did they change it maliciously? No. Do they know about it? Yes. Therefore it could be concluded that they designed a product that specifically and unnecessarily excludes persons with certain visual impairments. And they have the ability to correct it, but don't. That could fall under the ADA. Besides that's what legal precedent is for.

Frankly I think that we should give them more time. The new interface is only a week old, let them tweek it.

But, the develiopers need to think about this.

Will the going back to the old interface cost them customers, probably not.

Will the new interface cost thenm customers, definitely yes.

From a pure marketing stand point it is better to go back.

Me personally I don't care either way about the new ui. As much as I hate to see people leave over this issue, this will not cause me to not buy chapter 3; although it is on the list of reason not to.

This is an unpopular change that serves no porpuse, and can and should be removed

1. The ADA does not apply to Digital Entertainment like Video Games.

2. Yes, the New changes will take a while for some to get used to.

3. Marketing won't suffer from not targeting 0.5% of certain game players.

The Video Game Industry regulates itself when it comes to Accessibility. They don't have to do it though.

Markaedw · Aug 01, 2006, 09:07 PM // 21:07

Actually the ADA is so vauge that it applies to what ever the judges says it applies to, that is one of the major aguments against the ADA. No one wants to fix it because no one want to be label as anti disble persons.

I deal with ADA issues every day, that's part of my job, so I cordinate with our legal department all the time. Which means I have enough knowledge to be dangerous, but not enough to be useful.

GW will survive this, many companies survive when they decide a certain percentage of their customer base has to go, mine did.

Back on topic, the new interface pysically hurts some people, I doubt that was the intention. So it shuold be fixed.

Omega X · Aug 01, 2006, 10:26 PM // 22:26

Quote:

Originally Posted by Markaedw

Actually the ADA is so vauge that it applies to what ever the judges says it applies to, that is one of the major aguments against the ADA. No one wants to fix it because no one want to be label as anti disble persons.

I deal with ADA issues every day, that's part of my job, so I cordinate with our legal department all the time. Which means I have enough knowledge to be dangerous, but not enough to be useful.

GW will survive this, many companies survive when they decide a certain percentage of their customer base has to go, mine did.

Back on topic, the new interface pysically hurts some people, I doubt that was the intention. So it shuold be fixed.

You are nitpicking, just like I did with your spelling. The ADA does NOT cover Video Games. ITs Software that is NOT used by the Federal Government and Its not a Public Place and its not Information Technology.

Anyone can "TRY" to sue, but they will argue that the game is too visually intensive to make it 100% compatible with visually impaired patrons. Which is true.

Once again if its hurting your eyes, go to the doctor.

TadaceAce · Aug 01, 2006, 10:27 PM // 22:27

I think this thread derailed 5 pages ago.. close it..

Also does anyone know if the new UI is to blame for the lag?

Loviatar · Aug 01, 2006, 10:33 PM // 22:33

Quote:

Originally Posted by TadaceAce

I think this thread derailed 5 pages ago.. close it..

Also does anyone know if the new UI is to blame for the lag?

i have had no difference in lag with either UI.

i do not lag at all

Jenias_Perta_Ectara · Aug 02, 2006, 05:37 AM // 05:37

My post do not seem to show up all the time anymore.

Well... I do not live in America, and I do not think I would bother with anything like that anyway... to many friends play Guild wars, thats why I want to play... to be with them. I would never hurt that game, I love the people on it way to much and I know that would hurt them... If I could or was that is.

I think all Gaile Gray should do is appologise for the way she has acted. I am gone as of Sunday but, lots of people ot say bye to. Or I would be gone now.
stay safe everyone. I will keep checking back here till sunday anyhow, incase something does come up which can change the situation.

~ }å{ ~

~Jenias Perta Ectara

-Old 3FL- · Aug 02, 2006, 10:08 AM // 10:08

Quote:

Originally Posted by Jenias_Perta_Ectara

My post do not seem to show up all the time anymore.

Well... I do not live in America, and I do not think I would bother with anything like that anyway... to many friends play Guild wars, thats why I want to play... to be with them. I would never hurt that game, I love the people on it way to much and I know that would hurt them... If I could or was that is.

I think all Gaile Gray should do is appologise for the way she has acted. I am gone as of Sunday but, lots of people ot say bye to. Or I would be gone now.
stay safe everyone. I will keep checking back here till sunday anyhow, incase something does come up which can change the situation.

~ }å{ ~

~Jenias Perta Ectara

NOOO
dont leave me

i told u i didnt want to say goodbye...

aron searle · Aug 02, 2006, 11:48 AM // 11:48

Quote:

Originally Posted by dlinn

could you please post screenshots of your interface and your graphic settings, I really want to see what the big deal is

I think you’ll also need to borrow her eyes to see how it appears to someone with visual impairments, slight flaw in your plan.

I think Jenias has overreacted slightly to gails post, but then gaile is good at getting a bad reaction from people, and in essence has said, deal with it.

Jenias_Perta_Ectara · Aug 02, 2006, 06:46 PM // 18:46

Guild Wars support suggested that I leave the world of Guild Wars, about 5 minutes ago a friend of mine got a response.

'We're certainly sorry to hear that you feel that your only option is to leave the world of Guild Wars. However, we are unable to change the interface in any way.'

does this mean they can only ever change the interface once? Just because they changed it once doesnt mean we can ever change it again?

I find this sad but understandable. I just dislike they think I posted this message because of my personal taste. Infact it sickens me.

~Jenias Perta Ectara

Loviatar · Aug 02, 2006, 07:22 PM // 19:22

Quote:

Originally Posted by Jenias_Perta_Ectara

Guild Wars support suggested that I leave the world of Guild Wars, about 5 minutes ago a friend of mine got a response.

'We're certainly sorry to hear that you feel that your only option is to leave the world of Guild Wars. However, we are unable to change the interface in any way.'

does this mean they can only ever change the interface once? Just because they changed it once doesnt mean we can ever change it again?

I find this sad but understandable. I just dislike they think I posted this message because of my personal taste. Infact it sickens me.

~Jenias Perta Ectara

please note one important item.

the first response to a new support ticket is always an auto response to what was asked and helps thin out the more complicated problems.

their response that they cannot change the interface is correct since they are technical problem people and changes come from the development team.

that would be the same as calling a mechanic and asking him to change the design of the car model.

it simply is not his department or within his power to influence

Jenias_Perta_Ectara · Aug 02, 2006, 08:29 PM // 20:29

Then they should not speak on behalf of them. Actually my friend was asking on if he should leave or not, what was their advice on the situation. He got it, but I do not see why they had the little blurb on behalf of them.

I am going to be in game a little bit till sunday, just checking on a few, though I am leaving this post to it's own. I am moving on-

Goodbye to all my angels, may you rest in peace and I wish you luck upon your journey into the next. May you be protected now and protect others in your lives to come.

~ }å{ ~
Thank you everyone

Sealed with all my heart and love.

~Jenias Perta Ectara

Trance Addict · Aug 02, 2006, 08:59 PM // 20:59

Online gaming = serious business

unholy guardian · Aug 02, 2006, 10:44 PM // 22:44

sorry to hear the colors hurt your eyes :'( was the old one decent? Maybe they could just make use be able to change it back

Thekonflikt · Aug 02, 2006, 10:55 PM // 22:55

nice
i hope u find a really good guild that u can play nightfall and stuff in and make a big guild to win games and stuff like that

good luck and light speed

Quid Pro Quo · Aug 02, 2006, 11:11 PM // 23:11

Quote:

Originally Posted by Thekonflikt

nice
i hope u find a really good guild that u can play nightfall and stuff in and make a big guild to win games and stuff like that

good luck and light speed

.... Did I miss somthing? Are you replying to a messege from before or did you not read the topic? Sorry but that post seemed really random.

firestar314 · Aug 03, 2006, 12:42 AM // 00:42

I agree, the new interface kinda sucked. I swear, when I played on my monk, I couldn't even tell who was poisoned or bleeding on the party window because everything was flashing and lighting up when I moused over it...gave me a headache within a minute or so...

Reisland · Aug 03, 2006, 02:37 AM // 02:37

crap I finally get on here and hear she's leaving? dang it...was gonna see if I could help her out...see everytime an enemy cassts a spell and the little spell Icon flashes it well....hurts....the colors on the bars are too much for me too.

infact I agree tere should be a feature to change to an older interface if wanted...
I sign no only for myself, but for those who are having the same problem and are unable to sign themselves!

Reisland · Aug 03, 2006, 02:39 AM // 02:39

and before I forget, if you do have to find a new game, may it be what you've been looking for. May the ppl be as nice to you as they were on GW and may your char's coffers never run dry and you alway have the stuff you need!

Aera Lure · Aug 03, 2006, 02:42 AM // 02:42

Just got done reading the topic in its entirity. Sorry to hear about your problems with the UI Jenias. Hope things work out for you.

I'm a graphic designer with UI design exerience and I'm not fond of the new UI either. To my eyes its a little overblown and not terribly attractive. The color use is more distracting than informative. I'd rather have the UI of a more consistent perceptual level so I could focus more on the action at hand, glancing at the UI when I choose. I know what I am looking for in the UI after 1000+ hours of play. I dont need to be hit on the head with it, especially when some parts of it also dont really make color sense. Some do seem to like it though, so my comments are of course simply subjective. Everyone is different. Can I get used to the new UI? Yeah I suppose, though I fail to look at that as an improvement per se. At its best its simply different with some shortcomings that have been pointed out (dead party members vs disconnects, interrupts, readability on the purple bars).

It'd be nice to see customization options for the UI in the future or, at the very least, the ability to switch back either to the original UI or a new one in line with the new coding protocols that approximates the "classic" look. Maybe the backend can be modified such that themes can be implemented, if it isnt already set up that way. It'd be a nice touch.