Curse

Sable Phoenix · Oct 27, 2006, 07:45 PM // 19:45

Quote:

Originally Posted by Gaile Gray

Some items are available to anyone, some are special items intended for specific characters. In the case of the Gray Giant, you need to go through the quest. There is no /bonusitem giveaway on this. If somehow /bonusitem got the Gray Giant for a short period of time, that was an error and it is now functioning as it should. The miniature is a quest item--by design--and you will get it for completing the quest. Now, the quest was designed to be brief, and to be fun, and I'm sure that you'll enjoy making that little run in order to acquire the item.

I really, really hate when a game developer or employee of a developer tells me how much fun I'm going to have doing something I don't want to do.

In this particular case, I don't really care, but if I were in the position of the OP, this reply would sound incredibly haughty and unconcerned. In fact it sounds that way even though I'm not. Just a thought on how you might want to phrase these kind of things.

This also doesn't address the problem faced by people who have filled their character slots with characters from other campaigns and don't want to make an Elonian. I guess they're just screwed, huh?

Cherno · Oct 27, 2006, 07:49 PM // 19:49

Quote:

Originally Posted by Gaile Gray

Some items are available to anyone, some are special items intended for specific characters. In the case of the Gray Giant, you need to go through the quest. There is no /bonusitem giveaway on this. If somehow /bonusitem got the Gray Giant for a short period of time, that was an error and it is now functioning as it should. The miniature is a quest item--by design--and you will get it for completing the quest. Now, the quest was designed to be brief, and to be fun, and I'm sure that you'll enjoy making that little run in order to acquire the item.

Sorry Gaile, but that's not what the instructions in the magazine say to do. As someone explained after your response, you must type /bonusitems when in kamadan to get the broken toy quest item.

Once you have that item, you take it to Makhar (or whatever his name is) and he sends you on the quest. Quest reward gets you the giant.

This worked flawlessly in the preview event, but during that event we were only able to use elonian characters.

Now it seems that it is only if you have an elonian will this work, you can't get the quest item if you aren't elonian. You can't do it as an elonian and trade it to the tyrian (via storage) to get the quest. You have to do everything as an elonian then transfer the giant around as you can any normal minipet.

It's not hard, but it is confusing and not what people expected to happen based on instructions in the magazine. This leads people to believe that the option isn't even working right if they brought an existing character in.

Gaile Gray · Oct 27, 2006, 08:13 PM // 20:13

Hi,

Here's some clarification and some additional information:

You can type /bonusitems in Chabek Village (at the start of the game) to acquire the broken toy that enables you to go on the quest. (Sorry, I didn't make it clear that you go on the quest with the toy, or that you use the toy to go on the quest, or... . It's been a long couple of days! )
You don't need to be in Kamadan to use the /bonusitems command, actually; we just tested it.
If you delete the item for the quest, I'm not sure if you will be able to get it back. We will definitely look into that. I don't think that you can, though, because that would allow people to get multiple Gray Giants, and as I understand it, it's one per account. (Isn't that what you understood from the PCGamer details?)
Lastly, right now, you can only acquire the Broken Toy with an Elonian character. That is not intended! We will make it so that you can complete the quest with a character from Tyria, Cantha, or Elona, as you prefer.

I think that's all the updates for now. Give us a bit of time to get the multi-campaign element added, please. We don't want to dribble out a bunch of tiny updates, but rather would like to save them for one update that handles a few issues. This is because players tell us they would prefer to not be interrupted for one-offs, but ask that we do a few at a time, when possible.

Hope this helps!

dansamy · Oct 27, 2006, 08:23 PM // 20:23

Quote:

If you delete the item for the quest, I'm not sure if you will be able to get it back. We will definitely look into that. I don't think that you can, though, because that would allow people to get multiple Gray Giants, and as I understand it, it's one per account. (Isn't that what you understood from the PCGamer details?)

I was fully expecting that. And I agree with Anet on it. Don't delete your Broken Toy when you delete a char. Make sure you put it in storage.

SirErnieMacGloop · Oct 27, 2006, 08:23 PM // 20:23

yes, very reasonable, thanks for the clarification

KiRi · Oct 27, 2006, 08:30 PM // 20:30

mine won't appear.
It appeared during the preview event but now i getnothing as well

Gaile Gray · Oct 27, 2006, 08:35 PM // 20:35

Quote:

Originally Posted by KiRi

mine won't appear.
It appeared during the preview event but now i getnothing as well

Have you added a Nightfall retail access key?

What exactly are you doing to acquire the pet?

KiRi · Oct 27, 2006, 08:39 PM // 20:39

I have entered the nightfall, Bonus and PC gamer codes.
I typed in /bonusitems and recieved everything including weapons but when i logged back on it wasnt there anymore.
and now when i enter it, only the weapons appear.

Puddin Cheeks · Oct 27, 2006, 08:50 PM // 20:50

He is suffering from the same thing i did.

Made a trial character to test only, In Elona
Deleted that character with the toy in inventory
Now it won't appear anymore because it is gone forever.

If there is a way to get it back I would be grateful.

Sheriff Bullock · Oct 27, 2006, 09:19 PM // 21:19

It didn't occur to me at the time the Broken Toy would be gone forever, because /bonusitems always reappear when you type the command; It was a quest item and usually you can't destroy those (abandon the quest and you'll get it back in your inventory); And, I wasn't ready for the quest yet because the magazine said I had to be in Kamadan and I wasn't there, so when I typed /bonusitems I just wanted my Fiery Sunspear. I do remember seeing the Broken Toy but it just didn't click for me. (There isn't even storage in Chuhbek Village to put it in--is there?)

If the game knows you've already received your Broken Toy and won't give you another, can't it be changed to give you another until the actual quest is finished on one character. It's one thing to delete a mini pet and not expect a replacement, but a quest item should be replaceable until the quest is done. Yeah, totally my fault. I wasn't paying attention. But I hope the developers look into the situation and at least fix it so this doesn't happen to someone else.

Cherno · Oct 27, 2006, 10:01 PM // 22:01

Thanks Gaile for understanding the problem with characters from whichever campaign being able to do this.

I hope those who accidently deleted their broken toys aren't up creek as that aspect was slightly unclear, but suspect it will be hard for Anet to verify if you ever really did this because of the potential to exploit for multiple giants.

Audithus · Oct 28, 2006, 12:47 AM // 00:47

im in the same boat as said before my broken toy was on my char when i was logged on, i logged off and the next day it was gone, i was really looking forward to having the grey giant, and had no inent on selling it i collect minipets... it would be great if this were fixed. It seems many people have genuinely lost the toy, i was in kamadan and heard alot of people talking about it as well.

Kais Unduli · Oct 28, 2006, 12:57 AM // 00:57

All the above are reasons I waited until now to use my code from PC Gamer. The magazine made it clear we wouldn't be keeping the minipet during the preview event, which is why I held off.

That being said, I hope everyone who has a problem gets it sorted out. But if you deleted the broken toy already, I'm assuming it won't be retrievable.

Oct 28, 2006, 01:07 AM // 01:07

Quote:

If you've allready scored your grey giant mini pet in the Preview Event and want to get him back for the final retail release, simply follow these steps again and you'll get him back!

straight from pc-gamer magazine.

there was no storage in preview event, and yes i deleted my preview char.

does that mean i cant get my mini pet now? if so, im gonna be a tad pissed.

nirhan shadowmauler · Oct 28, 2006, 01:33 AM // 01:33

deleted my post because apparently the preorder command also loads all bonus items.

Xaero Gouki Kriegor · Oct 28, 2006, 01:33 AM // 01:33

putting in the code again doesn't work if the code is already in use, and no my cd key wont work either, put it in, recognizes its the pcgamer grey giant, but /bonusitems never works and i never have a quest from the mahk guy while in kamadan

Oct 28, 2006, 01:45 AM // 01:45

My Tryian character wouldn't give me the Broken Toy with the /bonusitems command, in either Lions Arch or Nightfall (I did however get all the previous bonus items & new CE minipet). I had to make a Nightfall Character for the Broken Toy to show up and get the quest.

Xaero Gouki Kriegor · Oct 28, 2006, 01:46 AM // 01:46

it wont work on my dervish either, i just tryd

Sheriff Bullock · Oct 28, 2006, 02:16 AM // 02:16

Quote:

just a question but why didnt you use /preorder to get your items like any sane person that doesnt want to accidentally delete bonus items on the wrong char?

I didn't know the command.

(Don't be a flamer.)

Vahn Roi · Oct 28, 2006, 03:19 AM // 03:19

It takes like 10 minutes to create an elonian char and do this quest.

What are you crying about?