Curse

scrinner · Jun 22, 2007, 12:20 AM // 00:20

Their are numerous problems regarding our community but their is a problem that prevents us from stopping those problems.

Now if you understood that sentence then do read on. I'm pretty sure this topic has been brought up but I believe now is a VERY good time to bring this up again. The main problem is a long and very annoying process of reporting people. Arena-Net we understand that tackling leechers and spammers isn't easy and we do want to help you guys but at the least, PLEASE make it easier for us to report people.

Now i understand the Ncsoft support page is there for only people that truly wish to help and helps avoid false reports and such but seriously, its annoying. Why? Because first of all, we have to alt tab out of the game, open up a browser, get to the site and then begin filling out a damned big report. Then their are numerous problems with the website itself.

1. Half the times the reports wont go through and the website will return an error. This SERIOUSLY annoys many people including myself as usually the report is erased causing me to rewrite the entire thing. Writing the report is already a major time hog; causing me to write it many times is just a waste of my time and seriously turns me away from writing one.

2. The website requires me to create an account. True that this is a legitimate requirement and such i have created an account. However they do not ask you to log in BEFORE you right the report. This may not sound bad at first but read on. After you write the report, you have to log in. However once you log in, you are returned to the original report page and the report will suddenly go *poof* causing me to Re-write the whole thing AGAIN.

We are using our own time to report people. At the very least make it easy for us and create an in game reporting system that by passes the NCsoft website. I have found that linking through Ncsoft can be very problematic. Dont get me started on the store...

I do respect your concerns of faux reports being sent via an ingame system but the need for it is much higher. A suspension of atleast one month should be issued to anybody stupid enough to even try sending a faux report should be enough to keep these people wary. Please Arena-Net take a good look at this and make reporting easier. It'll allow us as a community to work on reporting leechers, botters, scammers, spammers, saboteurs and etc.

- Just my two gp.

legion_rat · Jun 22, 2007, 01:21 PM // 13:21

BANE

I agree with this i have seen many people being abusive to others in towns and in missions. As well as leechers and everything else. I have my account to report and have before but the process is a long drawn out thing.

/signed Dont make it spammable for the people who want to cause problems but maybe lighten up a little bit for those of us who want the game to be fun.

~the rat~

scrinner · Jun 23, 2007, 04:37 AM // 04:37

Well thanks for the reply and I thought it was bane =D

I submitted a request to have this moved to Riverside, It was meant for there since it really is more of a discussion then a suggestion so hopefully itll get moved soon. But besides that, i think its a serious problem that should be overlooked.