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Old Sep 23, 2007, 11:26 AM // 11:26   #1
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Default Why can't i go Gw:en?

I just bought Gw:en this morning from the local store.
I added the CD-Key to my account and unlocked it.
But i can't seem to get to Gw:en.
i tried doing the quests from cantha, kamadan and Lions Arch but i always end up standing near the entrance of some cave asking me to enter and i can't
there's nothing to click on..
I am so pissed off right now.
Anyone has this problem?or it's just me?
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Old Sep 23, 2007, 11:27 AM // 11:27   #2
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A few ppl in my alliance has the same issue. I'm guessing someone broke the GW:EN button
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Old Sep 23, 2007, 11:28 AM // 11:28   #3
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Not just you - I heard 2 other guys dicsussing this in Lions Arch about an hour ago.
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Old Sep 23, 2007, 11:30 AM // 11:30   #4
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Did you press and hold "Alt" down? If so, you should see something that says "Fissure"

If not, it sure sounds broken
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Old Sep 23, 2007, 11:35 AM // 11:35   #5
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I did, but nothing appeared.
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Old Sep 23, 2007, 01:10 PM // 13:10   #6
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You are level 20 right?
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Old Sep 23, 2007, 01:13 PM // 13:13   #7
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This was working fine yesterday and suddenly today it stopped working.

At around noon GMT, Bendah dissapeared from Kamadan. I had to close GW and reopen it to see him again. As I tried to get his quest with another of my lvl 20 chars and go into GW:EN with yet another char, the "fissure" does not show up.

Tried same thing in Cantha with no luck. Tried opening/closing GW, creating an image, still nothing.

This is a serious bug. I tried reporting it with the /bug command but not sure that's still used.

Come on Arena.Net, fix this fast!
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Old Sep 23, 2007, 01:14 PM // 13:14   #8
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Quote:
Originally Posted by Mineria
You are level 20 right?
And you have accepted the quest as well?
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Old Sep 23, 2007, 01:25 PM // 13:25   #9
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I guess Anet realised how bad EOTN was, so they decided to not let new players play it. Good move Anet, way to save face. Seriously though, they have completely slacked off on all EOTN related bugs/etc. This will get fixed eventually, I imagine just pester NCSoft support until they pester Anet in return.
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Old Sep 23, 2007, 01:30 PM // 13:30   #10
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Do you have to be ascended?
Only tried so far with my ascended chars, and it worked fine.
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Old Sep 23, 2007, 01:35 PM // 13:35   #11
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I cant go on my warrior now, however my other chars who had already been to eotn cant go into the fissure either.
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Old Sep 23, 2007, 01:38 PM // 13:38   #12
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Quote:
Originally Posted by take_me
Do you have to be ascended?
Only tried so far with my ascended chars, and it worked fine.
Today (at least in the last 3 hours) it doesn't work for anyone. I've tried with ascended chars as well.

Anyway, being ascended is no limitation to go in GW:EN. Only being lvl 20
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Old Sep 23, 2007, 04:19 PM // 16:19   #13
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maybe yuo need to be lvl 20 to get there
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Old Sep 23, 2007, 05:43 PM // 17:43   #14
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I have 6 characters level 20 didn't work with any of them.
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Old Sep 23, 2007, 07:20 PM // 19:20   #15
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Quote:
Quote:
Originally Posted by Sheriff

This is a serious bug. I tried reporting it with the /bug command but not sure that's still used.

Come on Arena.Net, fix this fast!
/bug was announced long long ago as discontitued and send in a ticket instead
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Old Sep 23, 2007, 07:33 PM // 19:33   #16
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ah! I'm so glad it's not just me! I've taken 3 characters into GWEN so far, this morning I tried to take a fourth and there was no cravasse/fissure to click on. So frustrating! I tried a few times too.
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Old Sep 23, 2007, 07:38 PM // 19:38   #17
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Thank you for contacting the PlayNC Customer Support Team.

I am now going to escalate your request to a senior Customer Support Representative, who will have a closer look at your issue. They will get back to you as quickly as possible to hopefully provide you with a solution

If you would like to provide me with additional information about the problem you’re experiencing, please feel free to update your support request at any time during this investigation.

Thank you very much for your patience and cooperation.

Regards
GM Liam

PlayNC Customer Support
NCsoft Europe
http://eu.plaync.com



I sent a report to plaync.. and that's what i got.
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Old Sep 23, 2007, 08:44 PM // 20:44   #18
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We had the same problem. the update that just came out fixed it.
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Old Sep 23, 2007, 10:14 PM // 22:14   #19
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Guess I'd just been lucky. I never had any issues at all getting to GW:EN with any of the characters I've taken there so far. The only place I never went through was the entry in Factions. Mostly used the one outside Kamadan.
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Old Sep 23, 2007, 10:22 PM // 22:22   #20
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Fixed with little update
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