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Jan 16, 2008, 01:48 AM // 01:48
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#681 |
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Banned
Join Date: Dec 2007
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And the spin doctoring and legalease/armchair lawyering and business 101 lecturing continues....
I don't care that you guys can get it now. I don't want to take it away from you now. I don't expect or want to stop them now! But ANET misled us, period. And we have a right to be angry. And yet I have to watch day after day as one person after another goes on, and on, and on about how it's good buisness and no promises were made, etc. WE KNOW THAT. WE WERE STILL MISLED BIGTIME AND WE HAVE A RIGHT TO BE MAD. Have the BMP, I don't care. My beef is with ANET, not with any of you getting it. And I made sure they know about it by sending them a letter. I don't expect them to stop the sale. I expect them to know that they can't just do this sort of thing without negative responses from angry customers. Why do some of you feel the need to keep trying to explain to us how great it is? We know why you think it's great, because you are going to be able to get it now. And that is coloring your whole opinion, and completely leaving you unable to empahtize with our points of view. Please stop people. It's over, it's going to be sold. We don't care that you think it's a great idea or no problem at all. You aren't going to change the minds of everyone out there who feels they were screwed. You are completely wasting your time. And you are laboring under the mis-aprehension that we care what you think on the subject. WE DON'T. If you wanna be productive, YOU write to ANET to and tell them how great you think they are, to counter our complaints. But for the love of God stop spin doctoring and massaging the whole thing into something it was not. The exclusivity was extremely strongly implied, then they saw dollar signs floating in the air and said "screw you" to those of us they had just said "a big thank you" to for buying stuff in the online store. Period! Last edited by ViniousBlade; Jan 16, 2008 at 02:01 AM // 02:01.. |
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Jan 16, 2008, 02:35 AM // 02:35
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#682 |
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I dunt even get "Retired"
Join Date: Aug 2005
Guild: Fifteen Over Fifty [Rare]
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I got it via the free method, and I'm not angry, because I have $10 more than people who didn't get it via the free method.
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Jan 16, 2008, 02:48 AM // 02:48
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#683 | |
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Jungle Guide
Join Date: Dec 2005
Guild: CULT
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Quote:
Quite a few people understood that this was not an exclusive offer but rather a LIMITED TIME offer. If you FELL for the TYPICAL marketing spin that Anet put on this then you really need to get you checkbook out and start hiring a truckload...nay make that one hundred thousand frikin' SUPERTANKER loads of lawyers and start complaining to the advertising industry as a whole about their misleading methods. suck it up and welcome to the real world. Or complain some more while acting like jerks. |
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Jan 16, 2008, 02:48 AM // 02:48
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#684 | ||
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Underworld Spelunker
Join Date: Feb 2005
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Quote:
the local discount GWEN ON RELEASE was 11 dollars and pocket change including tax CHEAPER than online store retail price paid. NCsoft has lost me on any further promotions as it either will be a dud or available as NCsoft decides (not blameimg Anet at all) |
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Jan 16, 2008, 05:33 AM // 05:33
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#685 |
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Wilds Pathfinder
Join Date: Oct 2005
Location: pit of brimstone
Guild: Squad Six Six Six [ssss]
Profession: A/Me
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I think people just need to suck it up and deal with it... yes anet should have been alittle more clear on what they were willing to do. And if they would break their word or hold still to an announcement crude details. But either way its still a good thing. Alot of people wanted it (and you can see by people buying char slots alone) and did what they felt they needed to do.
Now I wanted it, I did, but I refused to not have a box so I went the route of buying the retail boxed gwen and sucked it up, not getting BMP. I wanted it, I liked to believe I was a real gw fanny boy. Or at the very least a collector of the sort. But those who bought the char slots or online for the BMP was THEIR CHOICE. Everyone KNOWS it could have been possible for this to happen, YOU KNOW ANET wants to please its loyal fanbase.... Seriously you gotta be a dumbass not to know that and play gw. So I am happy its coming out for me to buy without wasting money on slots (cause I was thinking about it all the way until halloween). I really wanna say HAHAHA to the people who are really whining about it, why are people so angry...they must be angry at themselves more than anything in truth, but it would be alittle too mean. So you gotta admit this: YOU MADE THE CHOICE, the result is by your decision!! Just deal with it, not go thinking of ways to punish people who made the now apparent "right decision". I mean come on, go fk yourself....why would all a sudden there need to be changes to the same extra content? Last edited by floppinghog; Jan 16, 2008 at 05:36 AM // 05:36.. |
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Jan 16, 2008, 08:04 AM // 08:04
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#686 |
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Desert Nomad
Join Date: Oct 2006
Location: Defending Fort Aspenwood
Profession: E/
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Hm, if I knew this I wouldn't have bought those char slots. Well, some people may be happy with the opportunity to get it now.
However, I hope that this will be the last 'bonus' that was done in this way:
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Jan 16, 2008, 09:31 AM // 09:31
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#687 |
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Wilds Pathfinder
Join Date: Jul 2006
Guild: SOS
Profession: R/
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For those telling us to stop whining.... NO This is a forum where we come to air our views. Just the same as you did when you QQ'd about not being able to get the BMP.
For those of us saying we shouldn't be so angry or that we are really angry at ourselves or that we were foolish/naive. NO. We were lied to by Anet. The BONUS mission pack was conceived as a bonus for buying at the online store. Had anybody heard of it before the promotion? The BONUS mission pack was promoted by Anet and their community liaison officer as a bonus and a thank you for using the online store. You remember the T-shirts or key rings or exclusive in game items you got from buying GW at a certain store? Same thing, we were told. If they had added more payment methods and rerun the promotion I would not be upset at all. But doing it this way they have made it clear to me that they will lie to me to swindle more money out of me and that they do not value my loyalty as a customer. Lastly:- they ran this promotion to encourage us to use the online store. Why? Because they make more money per unit that way. Now they have turned around and rewarded you for not using the online store. And you say that is good business sense. LMAO are you serious? |
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Jan 16, 2008, 10:16 AM // 10:16
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#688 | |
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Jungle Guide
Join Date: Dec 2005
Guild: CULT
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Quote:
many of us actually BOUGHT the BMP previously (including me) so your first point is invalid. When the BMP promotion was over and there was that monster of a thread asking for it to be sold separately, there was a group of people who just HAMMERED their particular take on the promotion onto the rest, they were told they were wrong, that it was unfair, that selling it again would do them no harm and that it was NORMAL that it should be available. So here we are again, same people, same arguments explained over and over but you people just refuse to listen. YES it makes GREAT business sense. NOT selling the BMP separately would have been absurd. |
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Jan 16, 2008, 10:39 AM // 10:39
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#689 | |
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Furnace Stoker
Join Date: Jun 2006
Profession: E/
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Quote:
Isnt that basically an admittion of stupidity? That is the exact reason i didnt buy it from them, because they were asking for more then I needed to pay, for an item which wasnt worth that amount. And yes it is good business sense, because a large number of people cant buy items from the online store for one reason or another. Should they suffer and not have the chance to buy the BMP from a retail store and miss out of lore and new content? Do you want Anet to charge £18 for the BMP retail and stand alone version? Would that satisfy you and your anger if we were charged the same amount, despite it not being worth that much! You said yourself, you bought the BMP by buying character slots which you knew, you didnt need because you already owned GWEN. You were willing to spend £18 on stuff you didnt needs to qualify for a product which wasnt even worth £18 (it had been well documented before then what the BMP would contain and it wasnt worth that much).... ....can you honestly sit there and say you thought that was a good deal at the time you decided to buy it? GWEN was worth £18 and that contains a lot more content then the BMP, and you were willing to pay that? Honestly say to me you thought it was a good deal at the time or admit you didnt but you went ahead and bought it anyway! Last edited by freekedoutfish; Jan 16, 2008 at 10:42 AM // 10:42.. |
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Jan 16, 2008, 10:43 AM // 10:43
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#690 | |
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Furnace Stoker
Join Date: Apr 2006
Location: Cheltenham, Glos, UK
Guild: Wolf Pack Samurai [WPS]
Profession: R/A
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Quote:
a, I got access to the GW:EN content as soon as it went live b, I got the BMP free c, I paid the same through the ingame store as i would have done through a high street store... Now normally i would have gotten it at Play.com (who were selling it for £17.99, but only ship on the release day), but they never deliver on the release day anymore and I wanted to play with my guild on release day and we were all there at the start playing |
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Jan 16, 2008, 11:15 AM // 11:15
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#691 | |
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Furnace Stoker
Join Date: Jul 2006
Location: behind you
Guild: bumble bee
Profession: E/
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Quote:
FYI, A long story, I hated boxes, not environmentally friendly, and they do nothing but taking up valuable space on my shelf, that aside, I did not buy GWEN, someone bought it for me, I made them cancel the order from another place and ask to buy from the online store the day i found out about BMP. because, after the monastary (money thingy) conversion i am still on the plus side, I get BMP free, I get to play GWEN the minute it goes online. and it was 10 dollar cheaper compare to if i were to get it from my local store through my guild, which sadly, they only got it 3 weeks after GWEN was launch. Last day of BMP promotion, got a promotional email from Anet telling me the BMP promotion will be ending soon, I went ahead and bought another copy of GWEN save 10 dollar for my second account, and it was all worth it. because I save 10 dollar and get Free contents. If it was a lie like you want this situation to be, how come there are so many of us that do not felt lie to at all? |
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Jan 16, 2008, 11:24 AM // 11:24
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#692 | |
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Wilds Pathfinder
Join Date: Jul 2006
Guild: SOS
Profession: R/
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Quote:
I actually don't give a shit what they charge for it so long as I get some sort of recompense for the extra amount I paid as a direct result of their lies. No it was not stupidity. Yes I believed them when they told me that the BMP was in itself a reward for using the store, because it made perfect sense. Why should I use the store, to buy something when I can buy it a LOT cheaper by walking into HMV? Aha thats why! something I can't get by buying anywhere else. So yes I did believe their lies and as unfortunately I had already preordered GW:EN, I waited until deadline day hoping something more useful would appear in the store. I finally bit the bullet and paid £18 for something I didn't really need, just to get hold of the BMP which they had told me I could not get any other way. It is the lies I am angry about. Instead of an apology or some sort of sort of recompense, I am being treated with disdain for believing what they told me. I still have not had an answer from support 3 days later. And you really think it is good business sense to undermine their own online store and make the public not believe their marketing anymore? Oh dear. Oh plus lets not forget that only certain stores in US and europe will sell it. If you are unable to use the online store and don't live near one of those stores you are still screwed. |
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Jan 16, 2008, 11:36 AM // 11:36
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#693 |
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Wilds Pathfinder
Join Date: Oct 2007
Location: Bellevue, WA (I know ... but I moved out of NZ)
Guild: Xen of Onslaught
Profession: D/
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That's always going to happen within reason. If you can't use the online store and don't live near a shop that sells GW, you can't get it either.
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Jan 16, 2008, 12:17 PM // 12:17
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#694 | |
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Desert Nomad
Join Date: Jun 2005
Guild: The Ascalon Union
Profession: Me/Mo
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Quote:
I can imagine Anet do something even more blatant and some of you would still worship them all the same. Such a non-news. |
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Jan 16, 2008, 12:26 PM // 12:26
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#695 | ||
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Furnace Stoker
Join Date: Jun 2006
Profession: E/
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Quote:
That just makes no sense to me! There is a bonus weapon pack, and a bonus core skills packs and a bonus pvp weapons pack and a bonus pvp location pack, etc etc etc etc! They are all bonus packages which add a "bonus" to your account. Your also suggesting that somehow the BMP's status (when you bought it) as a "reward" has been lost! But it hasnt. You were rewarded for buying the BMP when it first came out, because you got it free when buying other items in the store. Whether those items were something you needed or something you didnt, was your choice. If you didnt need those items (such as character slots), you could have just had the sense not to waste your money. But come the 28th we're not getting anything special, we dont get anything free when we but it and we dont get any special offers. We just get one single item for £8-£9. You did get a reward and we're not! The only thing Anet did wrong concerning this entire affair, was asking people to spend £17 to qualify for the promotion. The fact is the BMP isnt worth that much and people got ripped off. Had they asked us to spend the same amount their charging on the 28th, then it would have been fine! Anet should make some kind of statement apologising for the mixup and the confusion, but please.... will you just admit you walked right into a blatenly obvious marketting scheme and accept some responsibility for your actions. This whole thing works on both sides. Anet should not have handled the promotion how they did, but you also shouldnt have been so stupid to fall for it. The BMP was not worth £17 and the sheer fact people bought £17+ worth of items more just to get it, is laughable IMO. Can you not admit that? I agree Anet is also responsible, but please admit you made a mistake yourself in going along with such a stupid promotion! Because right now you just barking and shouting at Anet and throwing all the blame at them and I personally find that childish. You played your part in this and to walk right into such an obviously bad deal was your fault too. It wasnt even a suttle promotion, it was a blatent a rip off for an item not worth its price! Regardless of whether you believed it was the only place you could buy it makes no difference. You could have simply refused to buy the BMP on principle because it was obviously too expensive. Whether it was called a "bonus item" or a "reward" makes no difference. It is still a bonus item and it was a reward at the time you bought it. There is no reason a company cant take a bonus reward item and later re-release it onto retail. You talk about having experience in marketting and sales. You know fine well how this all works and yet your acting like your surprised... They release it as a limited edition reward, and use all the amazing slang to pull you in. Then it causes a fuss because some people cant get it. Then suddenly everyone wants it, because they cant have it. There are protests and outcry and then surprise, surprise when demand is HUGE... they sell it again for a lower price. That is marketting, that is promotion and that is commerce and business! How does that surprise someone who has such experience in the field? Marketting is not a nice, lovely industry where they care about peoples feelings. They do what they have to, to sell stuff. Companies even pay kids to walk around their schools and talk about how amazing their new toys are, to try and create a trend. That is how deceptive companies get in order to sell things! Anet may have done it badly, but it still had the desired effect. None of this will hurt sales and I expect it will fly off the shelf on the 28ths by the load! Did you never do anything extreme or over-the-top to sell an item when you were working in sales and promotions? Quote:
Thats more a statement then a question because ive asked it 100 times now. I dont hate Anet personaly because I didnt fall for the trick and im now feeling the rewards because of it, and ive never known Anet to do anything else bad which effected me personally. If they did, then Im sure I would call blue murder and scream and shout. Last edited by freekedoutfish; Jan 16, 2008 at 12:40 PM // 12:40.. |
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Jan 16, 2008, 12:39 PM // 12:39
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#696 |
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Krytan Explorer
Join Date: Feb 2006
Profession: P/
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Seriously, how many threads do we need for this BMP.
Grats to those that called this a potential flame fest, like no one really saw that coming (just like no one saw any flaming whatsoever on GWG from the initial stages of its infancy) 
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Jan 16, 2008, 12:47 PM // 12:47
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#697 |
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Wilds Pathfinder
Join Date: Jul 2006
Guild: SOS
Profession: R/
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Yes I did make a mistake in trusting the company to provide correct information about their own product. It was not an obvious marketing ploy. They have done bonuses linked to buying from a certain store in the past. These were never repeated. That is what they told us was happening this time too.
If you get given something you could buy seperately, free for buying something you would buy anyway, yes it is a bonus. If you are lied to and told the only way to get that item is spend a certain amount at a certain store, then they turn around and sell it seperately it is not a bonus it is a con. Remember we are not talking about carrots here (stupid comparison btw), but about something produced and marketed by only one company in the world. They were the only ones who could provide any information on this issue. They did. And it was lies. My mistake was in believing their lies. It is not gullible or foolish to believe a company who has never lied to you in this way before. Now that they have however I will never buy another of their products. And I am certain I am not alone in this view. EDIT:- LOL nice post Tickle both here and in the devs forum (which I agree should be closed) Edit again :- LOL again @ Chris. Exactly mate 
Last edited by mcsumo; Jan 16, 2008 at 01:06 PM // 13:06.. |
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Jan 16, 2008, 12:58 PM // 12:58
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#698 |
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Banned
Join Date: Apr 2005
Location: United States
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I am angry too, the best way to get back at anet is to show them at the release of GW2, just don't buy it, maybe if they lose a couple million sales they will think twice about how they conduct business. That is the only real way you are going to get back at them, other wise bend over and prepair to recieve it once again.
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Jan 16, 2008, 01:07 PM // 13:07
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#699 | |
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Furnace Stoker
Join Date: Jun 2006
Profession: E/
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Quote:
Thats the same cost of my buying GWEN from play.com at £17.99 and then later buying the BMP for £8-£9. You may be out around one or two quid, but thats tiny. So whats the issue there? We both pay the same amount and we both get the same result! What does it matter then if the BMP is concidered a reward or not! Its the people who bought stuff they didnt need like character slots, to qualify for the promotion who I dont understand. People who were willing to cough up £18 on instore items they didnt need just to get the BMP. Now you all wanted GWEN, so it was fine. |
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Jan 16, 2008, 01:10 PM // 13:10
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#700 | |
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Furnace Stoker
Join Date: Jun 2006
Profession: E/
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Quote:
If you bought GWEN from online, instead of a cheaper store you were basically paying £10 for the BMP. If you bought items you didnt need to qualify for the BMP, you were paying Anet £18 for the BMP and getting stuff you didnt need. I just dont get your obsession with "reward" and "bonus". Did you only buy into the promotion because Anet used those terms? |
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