Jun 09, 2009, 12:30 AM // 00:30
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#1
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ArenaNet
Join Date: Apr 2008
Profession: Me/
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NCsoft Support Site Maintenance - June 9, 2009
Hey everyone. Just wanted to give you a heads-up about some planned maintenance on our Customer Support website.
Our NCsoft Support site, which includes the "Ask a Question" form, will be unavailable for maintenance on June 9, 2009 starting at 12:00AM PDT. The estimated downtime is approximately one hour. In-game reports and email sent to support during the maintenance will be queued until work is complete.
We appreciate your patience during this period, and apologize for any inconvenience caused.
__________________
Regina Buenaobra
Community Manager
ArenaNet, Inc.
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Jun 09, 2009, 01:00 AM // 01:00
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#2
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Frost Gate Guardian
Join Date: Aug 2006
Location: USA, Southern California, Orange County
Guild: Tyrian Elements [TyE]
Profession: R/Mo
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thanks for the heads up Regina.
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Jun 09, 2009, 01:05 AM // 01:05
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#3
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Jungle Guide
Join Date: Jan 2009
Location: Imperial Sanctum
Guild: Legendary Drunken Masters [DUI]
Profession: E/Me
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Ty, will be sure not to have to report anyone! lol
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Jun 09, 2009, 01:16 AM // 01:16
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#4
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Wilds Pathfinder
Join Date: Jul 2008
Location: Wales
Guild: Order of the Azurelight[OA]
Profession: E/
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Cool thanks for the info.
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Jun 09, 2009, 01:31 AM // 01:31
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#5
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Forge Runner
Join Date: Aug 2007
Location: WHERE DO YOU THINK
Profession: W/
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You mean it hasn't been down for the last year?
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Jun 09, 2009, 01:32 AM // 01:32
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#6
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Lion's Arch Merchant
Join Date: Jun 2008
Location: In a chair
Profession: R/Mo
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Sweet thanks
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Jun 09, 2009, 01:33 AM // 01:33
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#7
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Imma Firin Mah Rojway!
Join Date: Aug 2008
Location: At the Mac Store laughing at people that walk out with anything.
Profession: E/Mo
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Thanks for the heads up, we can always rely on you ^^
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Jun 09, 2009, 04:36 PM // 16:36
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#8
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Furnace Stoker
Join Date: Jul 2006
Location: behind you
Guild: bumble bee
Profession: E/
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thank you Ms Regina B, not going there anything this week.
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Jun 09, 2009, 05:24 PM // 17:24
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#9
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Lion's Arch Merchant
Join Date: Jan 2007
Location: Canada
Guild: Endemic Warfare
Profession: W/
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Hurray!, I reported this issue to NCSoft along time ago and it hadn't been fixed, at least now the Invisible Text isn't so invisible.
This is what they fixed,
Before: http://i39.tinypic.com/peuc.png
After: http://i42.tinypic.com/9sgwon.png
Might not effect a lot of you but for people who Submit Bugs Regularly it was a somewhat annoying problem considering the other text within the support website was also invisible.
Now it's up to ArenaNet to fix my Jade Quarry, Fort Aspenwood and General Bug's report, I bet the QA Testers are having fun with the bug's I submitted :-)
Last edited by Sir Baddock; Jun 09, 2009 at 05:28 PM // 17:28..
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