Unjust Permanent Ban
I've been playing Guild Wars perfectly fine for the past five years, and have never done anything illegal to breach the Rules, etc. I have gone on GW only once in the past month and a half, and shortly after that my laptop needed some repairing. Nothing was wrong then, I've never received a temporary ban/warning. It's been over a month since I have been on GW, and now have access to internet again. However, when I tried to log in, I got the dreaded Code=045. =/
Considering I have not broken any of the rules -I haven't even been online in so long!-, there should be no reason for this ban. Perhaps my account was hacked. I went on my NCsoft account and it still says that Guild Wars is playable for me, so would that make this a technical issue that they can clear up quickly? I was wondering if anyone else has experienced this problem, if their accounts were given back, and how long it usually takes to receive a reply (I sent a ticket earlier today)?
Thanks to anyone who can offer some advice or insight about this problem.
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