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Old Jan 01, 2010, 08:15 PM // 20:15   #341
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Got my Dwayna's hat and now I'm in Kamadan waiting for Grenth.
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Old Jan 01, 2010, 08:17 PM // 20:17   #342
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Yes Geno, That other thing. ^.^
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Old Jan 01, 2010, 08:18 PM // 20:18   #343
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We will be re-running the Wintersday event at a future date (TBA).

We apologize to those who did not receive the festival hats at the previous distribution times, and for all the inconvenience caused by the bug.
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Old Jan 01, 2010, 08:23 PM // 20:23   #344
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Originally Posted by Regina Buenaobra View Post
We will be re-running the Wintersday event at a future date (TBA).

We apologize to those who did not receive the festival hats at the previous distribution times, and for all the inconvenience caused by the bug.
That's great. Thank you for dealing with this minor issue. Now you can give your full attention to the major issue that you are conveniently ignoring.
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Old Jan 01, 2010, 08:28 PM // 20:28   #345
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Originally Posted by Regina Buenaobra View Post
We will be re-running the Wintersday event at a future date (TBA).

We apologize to those who did not receive the festival hats at the previous distribution times, and for all the inconvenience caused by the bug.
Great news, thank you, even though I have both hats now.
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Old Jan 01, 2010, 08:32 PM // 20:32   #346
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Hey, everyone. We have two people at the office right now working on a fix for this. Thank you again for the reports. I'll update this thread again when I have more information to share. Again, we're sorry about people not receiving their hats. We understand your frustration and we're doing everything we can to solve the issue.
Hats are dropping now, thank you all very much for taking the time out of your holiday to fix this for us
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Old Jan 01, 2010, 08:32 PM // 20:32   #347
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Originally Posted by Regina Buenaobra View Post
Hey, everyone. We have two people at the office right now working on a fix for this. Thank you again for the reports. I'll update this thread again when I have more information to share. Again, we're sorry about people not receiving their hats. We understand your frustration and we're doing everything we can to solve the issue.
Both hats received. Thankyou very much to you and Gaile, and to the two guys in the office, for putting time into fixing this on a RL holiday. Also thankyou for the plans to rerun the event, the extra presents will be lovely. Now please talk to the bosses and get your company free of the albatross that is NCsoft hanging around your necks.
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Old Jan 01, 2010, 08:34 PM // 20:34   #348
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How did you get the hats ? my wife went LA dis. 21 and got grenth's hat , I went to dis.23 and the event even didn't started ! this all in europe english districts , also some american districs like dis 88 didn't start the event etc.

My bad luck is killing me lol
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Old Jan 01, 2010, 08:35 PM // 20:35   #349
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Originally Posted by Regina Buenaobra View Post
We will be re-running the Wintersday event at a future date (TBA).

We apologize to those who did not receive the festival hats at the previous distribution times, and for all the inconvenience caused by the bug.
I just wanted to say thanks for taking the time on New Years Day to address the problem.

Many thanks and Happy New Year!
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Old Jan 01, 2010, 08:35 PM // 20:35   #350
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Originally Posted by Regina Buenaobra View Post
We will be re-running the Wintersday event at a future date (TBA).

We apologize to those who did not receive the festival hats at the previous distribution times, and for all the inconvenience caused by the bug.
Re-running? For real? That's awesome news. Thank you.
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Old Jan 01, 2010, 08:38 PM // 20:38   #351
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I got both of my hats in Lions Arch and nothing but bad luck in Kamadan. Event never even started in Kamadan.
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Old Jan 01, 2010, 08:43 PM // 20:43   #352
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I just arrived in Kamadan, setting up my toon for the next event and people are complaining of the Event not even starting, at all.

Apparently it's 30 minutes late from what I'm told by those who've been there longer then I have since the update.

Anyone else having these problems?
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Old Jan 01, 2010, 08:47 PM // 20:47   #353
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its nice they fixed it...got my dwayna hats (one in euro eng 2 and the other in am 16---LA)....now for the other account....hope this fix fixed it for good. (though from the post above me apparently not /facepalm)
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Old Jan 01, 2010, 08:53 PM // 20:53   #354
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What d's are you guys in that hasn't started yet?
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Old Jan 01, 2010, 08:58 PM // 20:58   #355
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Originally Posted by Regina Buenaobra View Post
We will be re-running the Wintersday event at a future date (TBA).

We apologize to those who did not receive the festival hats at the previous distribution times, and for all the inconvenience caused by the bug.
It would be much better if you have wintersday collectors offering hats instead of re-running the finale. No one really cares about the finale except for the hat.
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Old Jan 01, 2010, 09:01 PM // 21:01   #356
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It would be much better if you have wintersday collectors offering hats instead of re-running the finale. No one really cares about the finale except for the hat.
Not true. I'm working on Party/Sweet/Drunk, so I care about the pressies more than the hats.
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Old Jan 01, 2010, 09:03 PM // 21:03   #357
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Originally Posted by Arachnephobia View Post
I just arrived in Kamadan, setting up my toon for the next event and people are complaining of the Event not even starting, at all.

Apparently it's 30 minutes late from what I'm told by those who've been there longer then I have since the update.

Anyone else having these problems?
Yea the thing still hasn't started in D57 Kamadan. It's been an hour now XD
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Old Jan 01, 2010, 09:07 PM // 21:07   #358
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Got the hats - thanks for working on a holiday
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Old Jan 01, 2010, 09:08 PM // 21:08   #359
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Not true. I'm working on Party/Sweet/Drunk, so I care about the pressies more than the hats.
The presents aren't and weren't broken just the hats...
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Old Jan 01, 2010, 09:08 PM // 21:08   #360
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Got hats.
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