Curse

Winterclaw · Sep 27, 2010, 05:54 PM // 17:54

In the past year, the most Anet has done for GW is pretty much WiK. Compared to the list, that's only one criteria. The only reason I can see this nomination is because a few fanbois were /drool at GDC.

**cosyfiep** · Sep 27, 2010, 06:26 PM // 18:26

R O F L!

It must be 'vote for the CM that you have had the worst contact with' award...they just got the name wrong.....since I cant really see how a team who rarely is part of the community could be on that list-----

(sorry for the negative post)

Ka Tet · Sep 27, 2010, 06:54 PM // 18:54

If they give anet the award, they should be forced to allow {name removed to conform to forum rules, think Sour Snake} to move into the basement of their building and allow him to stay there for 2 years. See if maybe they change their minds.

slowerpoke · Sep 27, 2010, 07:02 PM // 19:02

I think ANet took the wrong strategy in dealing with the community. No offense to this site or any of the other fan-sites but I think they should have had an official forum. A central place where they could concentrate on and have their CR/devs interact with the community. Instead of spreading themselves thin over multiple sites and giving more work than they needed to do.

The CR are also not just messenger boys who pass on news to the community, they are supposed to relate to us. Respond and participate in threads, calm fears when they arise and gather feedback to relay to company.

They feel more like a barrier than a doorway to the development process.

What was the old excuse? Guild Wars really isn't a MMO, or we need to keep costs down so we cant run an official forum? That doesn't cut it.

Benderama · Sep 27, 2010, 07:03 PM // 19:03

Quote:

im sorry about after the lord know how many threads of bad pr and other items im shocked they made the list.

you mean those threads where people who had botted at some point were sending Anet tickets then complaining when they were still banned?
Anet's custoemr support may not be the best (notice how much better it is than the NCsoft support?) but the relations between the devs and teh community and the additional free content releases into a game which lots of players call deadkinda makes up for that no? why ban over 3,700 bot accountsif you're planning to let the game die anyway? Yeah Anet may not be the best company for working with the community, but they're still a lot better than some others.

Oh wait, farmville was in the list for top 5 live online games. still I can tell what kind of people are posting on here

InfestedHydralisk · Sep 27, 2010, 07:08 PM // 19:08

LOL
I would vote for Arenanet if it's the worst community relations award.

Jk Arrow · Sep 27, 2010, 07:12 PM // 19:12

Quote:

Originally Posted by slowerpoke

I think ANet took the wrong strategy in dealing with the community. No offense to this site or any of the other fan-sites but I think they should have had an official forum. A central place where they could concentrate on and have their CR/devs interact with the community. Instead of spreading themselves thin over multiple sites and giving more work than they needed to do.

I think this is pretty true.

For a while there were dev posts on wiki and guru. You would actively see them participating in conversations. We may not always get what we wanted but they were visible. We would get updates, news, etc. There is even a link on the first page of the wiki linking to the dev's wiki pages. Then they were told not to post there.

A quick search on guru found this:

Total posts on guru by either Regina, Stephanie, Martin, or John since 8/20...

1

John doesn't even have a guru user ID so it's no wonder he hasn't posted.

I'm guessing this nomination was due to all the publicity over the Guild Wars 2 rollout and the hype surrounding it. Non GW players see Anet and NCSoft doing this huge rollout and think, wow what a great CM team they must have. Little do they know that the current GW player base is clawing and scratching for even a bit of news or updates.

Kattar · Sep 27, 2010, 07:20 PM // 19:20

Quote:

Originally Posted by Benderama

Anet's custoemr support may not be the best (notice how much better it is than the NCsoft support?)

NCsoft runs support for Guild Wars, not ANet.

Karate Jesus · Sep 27, 2010, 07:47 PM // 19:47

Quote:

Originally Posted by StormDragonZ

Therefore, if I had to pick one, I'd pick... EVE.

This ^. EVE should win out of that mess. Sony and Anet? lolque?

Although, to be fair, Regina did just post for the first time in like 2-3 months on the forum. But then again, it was a lie.....so.....*takes grain of salt*

Black Metal · Sep 27, 2010, 07:52 PM // 19:52

either this is opposite day and those other devs are just as bad as Anet CR, or there's some sort of payoff

Zodiac Meteor · Sep 27, 2010, 08:29 PM // 20:29

Quote:

Originally Posted by afya

i understand this list. GW isn't the best. The reason of this is because there are many worse ones out there.

Yes people, Guild Wars does have pretty good community managers. I know this for a fact.

Lord Dagon · Sep 27, 2010, 09:00 PM // 21:00

Quote:

Originally Posted by Zodiac Meteor

Yes people, Guild Wars does have pretty good community managers. I know this for a fact.

they may be quality but they dont talk to us. Thats like saying "i have the world's best made violin, but i dont know how to play it." The one who is dumb and talking is no better then the one who is smart and never speaks.

Zodiac Meteor · Sep 27, 2010, 09:39 PM // 21:39

Quote:

Originally Posted by Tobi Madera

they may be quality but they dont talk to us. Thats like saying "i have the world's best made violin, but i dont know how to play it." The one who is dumb and talking is worse then the one who is smart and never speaks.

Fixed.

My Runescape account was hacked by a friend that knew to much about my account. He didn't need a pass, he contacted support and told them 'I forgot my pass' then information that we just chit-chatted about. No, I didn't tell him anything vital for him to get back my account. All he needed to take everything was some info on items and stats I had on my account.

Dumb and talking is way worse than smart and silent.

Errant Venture · Sep 27, 2010, 09:40 PM // 21:40

Quote:

Originally Posted by Zodiac Meteor

Fixed.

My Runescape account was hacked by a friend that knew to much about my account. He didn't need a pass, he contacted support and told them 'I forgot my pass' then information that we just chit-chatted about. No, I didn't tell him anything vital for him to get back my account. All he needed to take everything was some info on items and stats I had on my account.

Dumb and talking is way worse than smart and silent.

Shitty browser game and you expected good CS? O.o

Lord Dagon · Sep 27, 2010, 10:18 PM // 22:18

Quote:

Originally Posted by Errant Venture

Shitty browser game and you expected good CS? O.o

took the words outta my mouth. didnt want to start a fight.. but yea thats what i wanted to say xD.

But yea a guy who is smart and keeps his mouth shut is deffiantly as useless as the fool who won't shut up.

BlackSephir · Sep 27, 2010, 11:15 PM // 23:15

If it's about who avoids community's questions the most and when they talk, they say nothing important and specific then I'm sure ANet will roflstomp the rest.

Quote:

Hey AN, how about 7 heroes.

Quote:

NO!

Quote:

But why?

Quote:

BECAUSE NO!

HawkofStorms · Sep 27, 2010, 11:42 PM // 23:42

This isn't really a commendation towards A.net

As much as it is a condemnation of everybody else.

A.net's not doing really well. But truth be told, the fact that it even made the list shows just how much worse the community is in every other MMO. For example, Games Workshop, the owner of the Warhammer franchise, sued Warhammer Alliance, the biggest Warhammer Online fan forum, to make them change there name. At least A.net isn't going after its own fans.

AngelWJedi · Sep 28, 2010, 12:43 AM // 00:43

Quote:

Originally Posted by Benderama

you mean those threads where people who had botted at some point were sending Anet tickets then complaining when they were still banned?
Anet's custoemr support may not be the best (notice how much better it is than the NCsoft support?) but the relations between the devs and teh community and the additional free content releases into a game which lots of players call deadkinda makes up for that no? why ban over 3,700 bot accountsif you're planning to let the game die anyway? Yeah Anet may not be the best company for working with the community, but they're still a lot better than some others.

Oh wait, farmville was in the list for top 5 live online games. still I can tell what kind of people are posting on here

no im taking about the time the 4th stuff came out and when we had that issue with credit cards on the online site. i know a lot of people were banned falsely over that one credit card thing.

Karate Jesus · Sep 28, 2010, 02:28 AM // 02:28

Quote:

Originally Posted by AngelWJedi

no im taking about the time the 4th stuff came out and when we had that issue with credit cards on the online site. i know a lot of people were banned falsely over that one credit card thing.

Well, and a lot of people have been falsely banned for botting recently, since Anet can't tell the difference between a normal ToPK farmer and a botter.

ruk1a · Sep 28, 2010, 08:33 AM // 08:33

Quote:

Originally Posted by RedDog91

This makes me think that we're lucky we aren't playing other games if this is the list of best community support for games.
Just imagine how the bad other games have it if this is the best.

rofl

dunno what to say, website is pretty random i doubt the list means anything.