Pre-Order Item Poofed on me - Guild Wars Forums

		Guild Wars Forums - GW Guru > Forest of True Sight > Technician's Corner
Pre-Order Item Poofed on me

FAQ

Calendar

Mark Forums Read

Thread Tools

Display Modes

Apr 29, 2005, 12:54 AM // 00:54	#1
Arrow Whisper Frost Gate Guardian Join Date: Apr 2005	Pre-Order Item Poofed on me I've already submitted a ticket to Arena Net on this but I thought I'd mention it here to see if anyone has experianced a similar problem. Last night during the early bird event where the pre-order folks could log on early I played for 4 hours. Had a great time, and loved my bow I got from the pre-order. However, tonight when I logged in my bow was gone. Anyone had this happen to them?

Apr 29, 2005, 01:06 AM // 01:06	#2
hartigan Pre-Searing Cadet Join Date: Apr 2005	Same for me here. I saw a post earlier saying that we "should" get them back tomorrow. Just make sure you have an empty slot before you log out tonight.

Apr 29, 2005, 01:21 AM // 01:21	#3
Arrow Whisper Frost Gate Guardian Join Date: Apr 2005	I hope that's the case. Thanks for the quick response Hartigan.

Apr 29, 2005, 02:00 PM // 14:00

Arrow Whisper

Frost Gate Guardian

Join Date: Apr 2005

In case anyone does a search and findes the answer (yeah right like there's more than a handful of people here that use the search function) the following is the response I got:

Quote:

Response (GM Phields) 04/29/2005 12:48 AM
Hello,

Thank you for contacting Guild Wars Support. We are aware of the issue and are currently planning to introduce a new command (example: /retrieve) that will allow you to retrieve the special item at any time throughout the life of your account. This means that even if you have lost it or deleted it for any reason you will be able to type this command in and receive the special item again. We expect to have this command in the game in the next 24 hours and are really pleased to be able to bring this to you.
Also if you are having problems with some of your special items not being customized to the character they are on, this will also be fixed in the next 24 hours as well. If you have any further questions about this or any other issue you might be having please do not hesitate to ask.

Regards,
The Guild Wars Support Team

5 hour response time, that's actually pretty dang good. ArenaNET is really starting to impress me.

Apr 29, 2005, 03:07 PM // 15:07	#5
Argent Academy Page Join Date: Apr 2005	took um 2 days to figure out whts w/ the router..... and people on the forum still had to come up w/ how to access it, and a better fix. they need to work on there comp skillz.....

« Previous Thread | Next Thread »

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Forum Rules

Forum Jump

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
my pre-order item is gone	stevey5036	Questions & Answers	4	Apr 28, 2005 07:09 PM // 19:09
What is a pre-order item?	alestian	Questions & Answers	0	Apr 28, 2005 03:11 PM // 15:11
Vittorio	Technician's Corner	4	Apr 27, 2005 10:21 AM // 10:21
spiritofcat	Questions & Answers	3	Mar 31, 2005 05:12 PM // 17:12

All times are GMT. The time now is 06:03 PM // 18:03.