Curse

Icephoenyx · Apr 30, 2005, 09:30 PM // 21:30

Hi. I can get into the game fine, but a few minutes after I start, I get taken back to the login screen and it says GW could not complete the operation and to try again in a few minutes, but I've been trying for a day now! And it also says (Err=7). My friend does not have this problem. Whats wrong? Thanks.

newborn · Apr 30, 2005, 10:25 PM // 22:25

Same here... I posted with a small text around it though... But in the end, I also have Err=7

walder · Apr 30, 2005, 11:02 PM // 23:02

I have this problem as well. No idea what it means though. During missions I will freeze then I will be back at the login screen with Err=7.

newborn · Apr 30, 2005, 11:29 PM // 23:29

Yay! I'm not the only one! Boo, we cannot play. What are your specs? We have 2 computers on a network (to play with girlfriend

). But the game doesnt seem to crash on mine, only on hers... She has a K7S41GX and we are using a WRT54G router.

Icephoenyx · Apr 30, 2005, 11:34 PM // 23:34

Hopefully it is the technical difficulties of ArenaNet.

newborn · May 01, 2005, 12:48 AM // 00:48

okay, here's the story:

I bought 2x GuildWars: one for me and one for my girlfriend. With the 2nd, box, I also bought a computer so she can play the game. Specs of that computer are: Asus 9550, Sampron 2400 and K7S41GX.

The problem is this: whenever she plays, we both get disconnected randomly after 30 seconds to 2 minutes of gameplay. But this only happens when she play... we simply lose internet for a minute or two, not even being able to ping google.com. We can download stuff, browse internet, play Counter Strike:Source, but when GuildWars it up, internet goes down.

So, all in all, I've gone through ALOT of testing today:

- Plugged computer straight in the modem to bypass the router,
- Changed the Cat.5 cables,
- Reinstalled network drivers,
- reinstalled windows,
- Flashed the mobo,
- Tried 3 different network cards,
- Changed the video card,
- Disabled sound,
- Reinstalled with another set of CDs,
- Used another account (mine which works on my computer)

and, in the end, I still have the same problem... Err=7

I sent a support ticket to GW tech. support, hopefully, they'll answer before next XMass...

LunchBach · May 01, 2005, 04:12 AM // 04:12

ya it sucks i cant stay logged for more than 5 minutes without getting kicked to main screen also and getting the err=7 thing. if anyone figures out how to fix this please post it. cant play game until its fixed unless you like starting over every 4 minutes.
thanx

Viper042691 · May 01, 2005, 05:55 PM // 17:55

ok guys not sure if this will help, But my brother who helped work on the game found this to be a problem. It seems like Guildwars and Netgear are eh...Ultra-non-compatible.heh. OK go to the port forwarding/triggering menu and switch to the port triggering menu. You should see starcraft, wich is the factory setting. DELETE it. Starcraft uses some of the same ports as GW so it kinda screwes it up. not sure all the tech. stuff but that should help if you havn't done it yet.

newborn · May 01, 2005, 07:35 PM // 19:35

I use a Linksys router, I have no problems whatsoever with any other game. I got a COMPLETELY NEW computer. This means: motherboard, video card, memory, processor, etc. and we still have the same problem with her account. This is getting really frustrating.

Icephoenyx · May 01, 2005, 10:17 PM // 22:17

My internet is really slow, I might have a virus or something, but I was thinking that maybe this has something to do with it. Does anyone have internet problems as well?

Chrissi

newborn · May 02, 2005, 03:16 AM // 03:16

OMG! Okay, we found what was the problem... It takes a girlfriend who knows nothing about computers to have you start thinking outside of the box. Believe it or not, moving the computer in the room (away from the window) fixed the problem. Seems that there was a magnetic field or something in that corner of the room! Like: ooooooooooh my god! Anyways, its working flawlessly now, but I have one of those unstoppable headache, lmao!

LunchBach · May 02, 2005, 04:48 AM // 04:48

...the window and megnetic fields seem not to be my problem, also i have a d-link router and every other game works fine. tech support still hasnt got with me on this either. any other solutions besides magnetic fields in my house relating to windows causing jesus to hate just guildwars?

Shadow_Wolf · May 02, 2005, 04:54 AM // 04:54

theres many people with this problem, i also have the problem, you said you had a router? my dsl modem doubles as a router that i use could it be possible that it doesn't like routers very much?

Quest_techie · May 02, 2005, 04:59 AM // 04:59

only happens to me in frontier gate, never anywhere else how would this be router based?

βlitzkrieg · May 02, 2005, 05:13 AM // 05:13

I believe this is a connection problem. Is your connection dropping? Do you have a firewall that isn't allowing GW the proper access?

box · May 02, 2005, 02:13 PM // 14:13

Quote:

Originally Posted by LunchBach

...the window and megnetic fields seem not to be my problem, also i have a d-link router and every other game works fine. tech support still hasnt got with me on this either. any other solutions besides magnetic fields in my house relating to windows causing jesus to hate just guildwars?

Same here. I use a Dlink router, DSL, windows xpwsp2,atix800..
sometimes I can play for 3 hours with nothing, other times I'll play 5 minutes then get that err=7 . I've already talked to my isp and had them turn me down abit to avoid any "slapping" in the lines, but I still get that damn error.

this has been going on since the first beta weekend also. I had hoped by the time I actually paid money for the game it would've been fixxed.

there has to be a logical answer. magnetic fields and windows with goblins isn't it.

LunchBach · May 02, 2005, 04:52 PM // 16:52

has anyone actually recieved tech support for this problem yet or is this somthing we will just have to figure out. if anyone gets tech support on it please paste or pass it on here, i cant seem to get much from them. only 2 months left in civilization i would like to be able to play a bit in that time, nahmean? :P

EnDinG · May 02, 2005, 05:01 PM // 17:01

Doing a bit of research for you guys (figured I'd look at this thread since its so long), I've seen a couple of people suggest starting a new character:

Quote:

Originally Posted by THX

Zetholas, a lot of people have been able to solve the problem you are having by creating a new character, and if that does not work try making a new account.

Link Ctrl-F = err

Apparently it fixed other peoples so I suggest giving it a try.

LunchBach · May 02, 2005, 05:14 PM // 17:14

gotta go do PT for a few hours then i will try creating a new character tonight and will report back with the results. thanks for info.

Despoiler · May 02, 2005, 07:10 PM // 19:10

For those with firewalls/routers/etc you need to open/port forward TCP port 6112 to your internal host/computer IP. At random times from 5 seconds to 4 hours I would get disconnected with err=7 until I made this change. If it still happens after you do the port forward then Guild Wars has a bug in the network code. I have seen these same symptoms happen in many many MMOs and online games and it has always been a firewall misconfiguration or game bug.