Curse

ZAF0 · May 15, 2005, 05:47 PM // 17:47

I've been playing Guild Wars since it's release without any problems. When I fired it up on saturday it wouldn't get passed the loading screen. It stayed at 0% connecting to arenanet.... and nothing would happen. Tried reinstalling, formatting the computer, trying it on another computer, playing with router settings. Nothing works, I can't even access www.guildwars.com. I don't get it , it's been working fine for the past two weeks and all of a sudden nothing.

I've run out of things to try to remedy the problem, any help would be greatly appreciated, thx

Madjik · May 15, 2005, 08:04 PM // 20:04

that sounds like a connection problem. Try any other web pages besides guildwars.com?

EDIT:: I know I know, your on this website now, but for all i know your using a diffrent computer with a diffrent connection to do it. So far, it sounds like your having internet or router issues.

ZAF0 · May 15, 2005, 08:44 PM // 20:44

I don't think it's a connection issue, it's only guildwars that doesn't work. I can still access any webpage and play all of my othergames. Only guild wars and guildwars.com don't work for some strange reason. And I highly doubt its a router issue as nothing has changed since the last time I played. I was playing friday night and when I tried on saturday that's when the whole thing started

Madjik · May 15, 2005, 08:54 PM // 20:54

Intresting. Im sorry, im not sure. There seem to be quite a decent number of talented people in this section however, i hope one of them can solve your problem.

Svenn · May 15, 2005, 09:14 PM // 21:14

I make no claims to be talented, but I have two suggestions:

1) Contact your ISP to see if they are having any problems.

2) If you are using any kind of utility software that performs domain name resolution on your local PC (like DNS Accelerator feature in TweakMASTER), it is possible that ArenaNet changed all the GW IP addresses and that your host file is out of date. If this seems to be the case, post back, and one of us will tell you how to fix it.

Edit: If you don't resolve the issue and post again, please let us know what error you are getting in IE when you try to hit www.guildwars.com.

ZAF0 · May 15, 2005, 09:26 PM // 21:26

I've come to the conclusion that my ISP is being a tard. I found out that ehy upgraded some things on friday night and my problems started saturday(I didn't try paying on friday). This might just be a coincidence but I think they're the problem. I'll find out during the next business day. Also I went over to a friends house and sent an email to guild wars tech support, but for them I also have to wait till the next business day.

thx for your suggestions

Lestaticon · May 15, 2005, 09:35 PM // 21:35

Quote:

Originally Posted by ZAF0

I don't think it's a connection issue, it's only guildwars that doesn't work. I can still access any webpage and play all of my othergames. ...

If you can't get to http://www.guildwars.com/
Have you tried http://65.205.186.10

If it is a DNS issue, this would clue you in.

ZAF0 · May 15, 2005, 10:48 PM // 22:48

Thx Lestaticon, the IP link worked so I guess it is a dns issue. How would I go about fixing that.

Svenn · May 15, 2005, 11:11 PM // 23:11

If the problem is with your ISP's DNS server, you'll need to contact them.

IF the problem is with your PC, following these instructions to see if you can locate any Guild Wars entries may be helpful:

Find your host file. In XP it's located in C:\WINDOWS\system32\drivers\etc. Make sure you have "Show hidden files and folders" marked in your folder options. Right-click on the file called "hosts" and choose click [Properties]. Uncheck the Read-only box and click [Apply].

Open up the hosts file in a text editor such as notepad or textpad. Look for the guildwars.com entry. Delete the entry. Save. Close. Right-click on the file and change it back to Read-only.

Just to be safe, open a command prompt (in XP, Start, All Programs/Accessories) and type "ipconfig /flushdns". Close the command prompt and try hitting www.guildwars.com again.

Madjik · May 15, 2005, 11:24 PM // 23:24

MAKE SURE YOU BACK UP THIS FILE BEFORE DOING THIS.

sorry for the caps but want to make sure its clear. You dont want to make accidental changes here, or ones that could mess you up.

neoflame · May 16, 2005, 12:14 AM // 00:14

What (if any) software firewall are you running?

ZAF0 · May 17, 2005, 09:51 AM // 09:51

I'm running an old Pentium 3 with smoothwall installed on it. And the problem is fixed now my ISP was having issues.

Madjik · May 17, 2005, 10:48 AM // 10:48

So it was connection

Glad to hear its working again