Curse

wonderworm · May 13, 2005, 03:54 PM // 15:54

Actually i thought it's more like :
If you have the SAME problem don't start a new topic

And adding a detailed description of the problem and the systems specs can't hurt. I'm pretty sure all those reboots/bluescreens have a very similar reason. I've never seen any game with so much people complaining even ingame about the exact same problem over and over again.

Attelim · May 13, 2005, 05:11 PM // 17:11

guys guys guys, this is not a problem with your computer, its a problem with the game and it has already been adressed. If you actually look like 5 spots down you can see more threads just like this, particularly the "BSOD's caused by overheating" (not exact title but yea)

The game causes your computer to rise about 1 degree celsius every min your playing do the math, 100 mins = over 100 degree celsuis which is the boiling point. Your computer shuts down before that happens to protect itself.

How to fix the problem? Well you could do what i did lastnight and open up the CPU and blast a fan twords it. Guess what? I played for a few hours with no crash, infact i left the game the normal way for the first time ever!

wonderworm · May 13, 2005, 06:20 PM // 18:20

You're probably right that there is some major bugs in the game code.
But bluescreens are not the result of your computer shutting down to protect itself from overheating, it's a windows thing. If your mainboard does an emergency shutdown it will just turn the power off.
Many people here don't get bluescreens because their auto-reboot on bluescreen thingie is turned on.
Besides that my whole case is one giant fan (and it sounds like that, too

).
Temperature is not the problem for me. I monitored the temperature and it didn't rise above the usual values. It's quite normal that you get some degrees more if you run an application that stresses your components. Temperature might be the reason for some of the problems in here, but not for all.
So there probably isn't a fix for that problem at all until NCSoft/ArenNet give us a patch for that

I wouldn't worry so much if he game crashed to desktop now and then, but bluescreen/reboot is a very serious issue for me.

Mojofilter · May 13, 2005, 07:01 PM // 19:01

Quote:

Originally Posted by Emperor Mordred

does suggesting to change your PSU count too?

cause i don't believe those theories that the client code sucks.
code can't cause overheating or sucking up too many power

I would agree with you if this were happening with any other game on my system besides GW. It doesnt happen when playing Doom3, BFV, HL2, POP:WW, Rome:TW, or any of the other myriad of games on my system. It doesnt happen when running 3Dmark or any other benchmarking software. It doesnt happen when ripping CDs or playing DVDs. It only happens when playing GW and nothing else. If it was a hardware problem it would show up anytime the affected hardware was being used, not just when playing GW.

Not to mention the 5 or so other threads complaining about this very issue on this forum alone. If you had read them you would know that people have done everything short of buying a new comp with no success. So you can understand how, after days of troubleshooting with no apparent solution, it can be frustrating when someone pops in with a trite post about heat or drivers or PSU problems.

*pulls out useless GW cd*
Now let me see your hands.

Attelim · May 13, 2005, 07:59 PM // 19:59

Quote:

Originally Posted by wonderworm

You're probably right that there is some major bugs in the game code.
But bluescreens are not the result of your computer shutting down to protect itself from overheating, it's a windows thing. If your mainboard does an emergency shutdown it will just turn the power off.
Many people here don't get bluescreens because their auto-reboot on bluescreen thingie is turned on.
Besides that my whole case is one giant fan (and it sounds like that, too

).
Temperature is not the problem for me. I monitored the temperature and it didn't rise above the usual values. It's quite normal that you get some degrees more if you run an application that stresses your components. Temperature might be the reason for some of the problems in here, but not for all.
So there probably isn't a fix for that problem at all until NCSoft/ArenNet give us a patch for that

I wouldn't worry so much if he game crashed to desktop now and then, but bluescreen/reboot is a very serious issue for me.

Actually your computer does shut down if it thinks its overheated, its an saftey feature. However you can enable it to give you a Blue screen of death instead of just shutting down if it is overheating. I dont have the BSOD but the Black screen of death (everything stops and the monitor is black, one touch of the turnoff button instantly shuts it down completley)

jdwoody · May 13, 2005, 08:12 PM // 20:12

Quote:

I would agree with you if this were happening with any other game on my system besides GW. It doesnt happen when playing Doom3, BFV, HL2, POP:WW, Rome:TW, or any of the other myriad of games on my system.

The sad part is that every one of those games you mentioned has players just like you that can play most other games but for whatever reason that game doesn't work. I just googled doom 3 crashing and got 142,000 hits. I understand how frustrating it is, I had the same problem with NWN when it first came out, but in the end it was my machine and checking memory and making sure you have a good enough power supply is good advice since it has helped alot of people...

CtrlAltDel · May 13, 2005, 08:15 PM // 20:15

98% of the time this is a driver related issue

the latest and greatest isnt always the best to use, try using a driver from a level or two back, particularly graphics and audio drivers.

emmonsh · May 13, 2005, 08:21 PM // 20:21

why does it seem like everygame is the fault of the power supply. i have a 600 watt that runs very steady with no drops in voltage. new video card and just got done doing burn test on cpu- no problems. still getting rebbots,but not as bad as it was a couple weeks ago. i no of any games that are mmorp that dont have the same problems. its all in the game engines that are used.

CtrlAltDel · May 13, 2005, 08:24 PM // 20:24

have you tried various versions of video card software?

zemelett · May 13, 2005, 08:39 PM // 20:39

the only problem I ever had with GW was right after it was released I kept experiencing reboots with out warning. I couldn't figure out what the problem was untill I remembered I had over clocked my CPU, once I put it back where it should be, no problems at all

PhineasToke · May 13, 2005, 08:45 PM // 20:45

Here is a thought;

If you've overclocked your video card to eck out a bit more performance, default it. Then go into GW options and override the settings by turning down the video settings and turining off shadows and reflections. BSOD usually means a software error rather than an overheating problem. And if you just upgraded your drivers, go back to the previous version.

Since we don't have a common denominator regarding what percentage are using what video card when this happens, a shot in the dark is better than no shot at all. And please try running chkdisk to see if there is an error in the system (double click my computer, right click C drive, open properties tab, open tools tab and run chkdisk and check BOTH boxes so it checks on reboot).

Good luck.

aeroclown · May 13, 2005, 10:05 PM // 22:05

Sorry, I can't buy the whole its a client code problem, Across 5 computers on the same network using DHCP I have been able to ruun guild wars for more then 100 hours of gameplay without an Error or BSOD.

While for most that have prefab off the shelf systems a PSU will be the answer to thier problems, I have a tendency to believe that a very large number of users have had a windows install for quite a long period of time. That being said Microsoft actually recommends that you reinstall your OS once a month to restore Broken and out dated DLL files. Those of you who have had installs for quite a long time will, if you paid attention, note that many pieces of software install and reinstall DLL files on the root of your system. That in itself is a very bad development concept and one of which should not be done. BSODs and crashes are more often related to outdated, broken, or corrupted Dynamic Link Libraries that have been deleted or installed over.

From all the post I have read here, Its seems that every one is looking to hardware compatiablity and not software core related issues. You have all done the obvious except refresh your installation of windows, which is really quite painless. On a last note service pack 2 while it is an advance in windows security is not and has not been entirely bug free. In fact it breaks quite a number of applications still, however I believe this to haven o bearing on the subject itself. As I have systems that have sp2 and those that don't none of them have failed.

Mojofilter · May 13, 2005, 10:29 PM // 22:29

Read this thread:
http://www.guildwarsguru.com/forum/s...2&page=1&pp=25

Its all of 12 pages long, and more than one person in this thread has reinstalled windows to no avail.

Reinstalling Windows painless?? Not for me. With the large capacity drives on the market people are installing more software than ever on a system. Reinstalling Windows means having to reinstall and update all of your software, along with the pleasant experience of getting all of the MS service packs and security updates, which can take hours. I tend to do a fresh install every 6 to 8 months depending on how much new hardware Ive bought, and my current install of Windows is only about 2 months old as I have just rebuilt my system with new Mobo, processor, memory, keyboard, mouse and monitor. Funny how one little 6800GT can make you "need" a whole new system.

lol

modru2004 · May 13, 2005, 10:30 PM // 22:30

guys i dunno about you but iwas fine with guild wars last night. i log into day and theres a new build it downloads and i play. now im getting system reboots when im playing. somebody screwed up.

Mojofilter · May 13, 2005, 10:35 PM // 22:35

^^ here is another thing people are overlooking. A majority of the people having this issue were having no problems prior to release and the update that came with it.

I am not one of those people cuz i bought the game a week ago and have been crashing since I installed it :/

modru2004 · May 14, 2005, 06:34 AM // 06:34

well the new patch later tonight seems to have fixed the problem for me. no more crashes. still don't like the idea of patches having such bugs in them. *thinks back to walk crash bug and now this*

LtMansson · May 14, 2005, 01:21 PM // 13:21

I've been monitoring my board and cpu temperature for 2 days now (with SiSoft Sandra), and I believe my (and many others) problem is board temp related.
GW makes it hooot, simple as that. I figure many people out there has good cooling, and they pass the "heat test", but many of us doesn't.
I believe the problem to be GW's code, but it makes it a hardware issue.

Download and intall SiSoftware Sandra and run "Environment monitor wizard" with a minute between logs and you'll see how GW really heat things up.
I've had a minimum climb of 0,5 Celcius per minute on mine untill I reach 51C, around this temp Sisoft starts warning me about high temps with an exclamation mark, then a few minutes later I'll get a BSOD.

I'll try to remedy this by cleaning my board with air dust cleaner and move my computer so that it gets a better air flow.

reality · May 14, 2005, 04:22 PM // 16:22

I am going to try this in a minute.

You know, I will say this - tech support has normally gotten back to me pretty quick, with a few pretty decent ideas. I changed my video memory aperature (sp?) to match my card better, and disabled all that crap that was running in the background that I didn't need apparently.

They did ask me how many watts my power supply was, so I think they are looking into that being an issue as well. The only strange thing I got was my last reply from tech support, which told me to try installing the newest ATI drivers for my Nvidia card (I am really hoping it was a typo on their part ^_^)

reality · May 14, 2005, 04:50 PM // 16:50

OK, now I am not thinking it is an overheating issue, at least for me. My temp starts off at 35 celcius for mainboard and 30 for processor. When I play the game they both rise to around 40, but then they level off and stop rising, so when I froze up it was running at 40 degrees celcius.

I will say the newest patch has fixed my sound stuttering and a lot of the jitters, but now I have no warning before a crash. It just freezes, and apparently it isn't the temperature =[

Netspider · May 14, 2005, 05:33 PM // 17:33

Quote:

Originally Posted by wonderworm

I got random reboots every few hours, too.
It starts with sound problems, mainly weapon and spells sounds effects missing. Then i get some white-blueish rectangle around my pointer.
A few minutes after that i get a bluescreen without any text(or reboot if i enable auto reboot).

...
AMD Athlon xp (Barton Core) 2500+ @2Ghz (400Mhz FSB)
...
2*512 MB Twinmos DDR PC3200 CL2.5 running in dual channel mode
Radeon 9800Pro 128MB

I get the exact same problem, ~ once a day
first the mousecursor gets inverted (with rectangle around it) and the SFX are lost
then I get random graphic errors with flickering walls on the screen
some minutes ago a refrigerator dropped (white rectangle) instead of a white scythe.

I can play for some more minutes, but as soon as I want to take a screenshot I get this bluescreen (no text, NUM_LOCK doesn't work anymore -> must reset)
I also got the bluescreen when targetting an enemy.

I got the problem once in town, pressing CTRL showed only black rectangles instead of player names, every other time I was out of town doing a quest or so.

My PC runs at 35°C in idle mode and passed several stability tests.
I have temperature controlled fans and they can really cool down the components.

But now to something I noticed when reading the quoted posting:
my computer specs are nearly the same as the other one:

AMD Athlon 64 Newcastle 3200+ (not OC'ed)
2*512MB DDR Twinmos PC3200 CL2.5
ATI Radeon 9800 Pro (Omega 2.6.12) - Powercolor

I installed the game using the webdownload and now I try the cd's

Cu, Netspider