Curse

FCtSteveO · Dec 19, 2005, 03:25 AM // 03:25

Can someone tell me wtf this error is or how to fix it, thought reinstalling gw would fix it but nope. Heres a screen shot of the errors

pegasux · Dec 19, 2005, 03:25 PM // 15:25

First off what is 64ace.exe? Where is it located on your pc. Is it a hack program? It doesn't sound like GW executable but I could be wrong...don't have GW system infront of me. If it is a legit program and not GW then take it out of your startup group to keep it from running while using your PC. If it is something you don't need like spyware then run a spyware cleaner twice to get rid of it. Next run a chkdsk in safe mode to see if you have a bad sector on your harddrive. Then run memtest86 to see if it is your memory. The memtest86 test will take awhile so do that last. Also is this a re-occurring problem that just started or has it gotten progressively worse? Good luck.

FCtSteveO · Dec 19, 2005, 04:48 PM // 16:48

The 64ace.exe was in a folder named FINDERRORBOWSTOOL which I have no idea what that is, I am going to try what you suggested next at the moment.

It says the 64ace.exe is in use if this is any help to figure out what it is.

I try to run safe mode but all that happens is a regular restart?

And also this has been happening for the past 2 days, about when I try to zone, sometimes everytime and sometimes it takes a while for this to pop up.

pegasux · Dec 19, 2005, 05:03 PM // 17:03

Is that folder directly inside the Program Files folder or is it somewhere else? Could you please put the path to the folder here. It may be spyware and will need to be taken out. If you can go through your Add/Remove interface and remove all programs that you did not knowingly install. If you haven't done this yet you will be in for a surprise...there is likely a ton of stuff there is you surf the internet. Please also list your Operating system here.

FCtSteveO · Dec 19, 2005, 05:08 PM // 17:08

C:/Documents and Settings/All users/App. Data/FINDERRORBOWSTOOL

I got rid of the 64ace.exe but there are about 25 other exes in there which.

For the add/remove I have many things in there which I have no knowledge of but it wont let me remove there.

pegasux · Dec 19, 2005, 05:11 PM // 17:11

Are you logged in with Administrator rights? If you are just get rid of what you can. Most likely all the other stuff you have in there is spyware and it is a nightmare to get rid of sometimes. If you have a real copy of Windows then download their spyware remover and run it 2X and have it clean everything. Please also post your Operating System. Is it Windows Xp or Windows 2000.

FCtSteveO · Dec 19, 2005, 05:15 PM // 17:15

Quote:

Originally Posted by pegasux

Are you logged in with Administrator rights? If you are just get rid of what you can. Most likely all the other stuff you have in there is spyware and it is a nightmare to get rid of sometimes. If you have a real copy of Windows then download their spyware remover and run it 2X and have it clean everything. Please also post your Operating System. Is it Windows Xp or Windows 2000.

I do have Admin rights, and sometimes it says the item is in use and can not be deleted. I have windows xp and I ran the spyware yesterday and a virus detector and found 25 spyware programs and 10 viruses but I dont think that the viruses had anything to do with guildwars.

pegasux · Dec 19, 2005, 05:18 PM // 17:18

ok first things first, did you update your virus definitions and is it in auto protect mode? ALso what antivirus program are you running?

pegasux · Dec 19, 2005, 05:20 PM // 17:20

Also hit these keys at the same time on your pc ctrl+shift+esc. then click on processes and stretch the window screenshot it and post it here showing all the processes. Also do the same with your add remove programs. There will be another one but we will do that last.

FCtSteveO · Dec 19, 2005, 05:21 PM // 17:21

Quote:

Originally Posted by pegasux

ok first things first, did you update your virus definitions and is it in auto protect mode? ALso what antivirus program are you running?

It is updated, and I scanned it 2 times, one with norton and one with PCpitstop.com, I also have norton as anti virus and my internet has a anti virus program built it as the company said.

pegasux · Dec 19, 2005, 05:27 PM // 17:27

The thing that worries me is that you had 10 virus when you did a scan. Norton should have picked it up if autoprotect is on. Just double check to make sure that it is on. Post the pics if you can.

FCtSteveO · Dec 19, 2005, 05:39 PM // 17:39

Quote:

Originally Posted by pegasux

The thing that worries me is that you had 10 virus when you did a scan. Norton should have picked it up if autoprotect is on. Just double check to make sure that it is on. Post the pics if you can.

The thing is I think Norton gets currupted by a virus I cant find but I am planing on either buy a new version or something else.

Also how come it wont let me open up in safe mode...all it does is open up normaly when I choose safe mode.

pegasux · Dec 19, 2005, 05:41 PM // 17:41

not sure...do you get the windows startup or do you get a list of files running by real fast when you choose safe mode? If you select safemode you should be taken to it...never seen it not do that.

pegasux · Dec 19, 2005, 05:43 PM // 17:43

One thing i forgot, go into your virus history and retrieve the names of the virus that you got and go to the symantec site to see if there is a removal tool for it. Norton will not always remove the entire virus or clean the mess that it left...the removal too if any should do it though.

FCtSteveO · Dec 19, 2005, 05:43 PM // 17:43

Quote:

Originally Posted by pegasux

not sure...do you get the windows startup or do you get a list of files running by real fast when you choose safe mode? If you select safemode you should be taken to it...never seen it not do that.

Well I do get a list of files, sits there for about 2-5min and then starts up normaly.

pegasux · Dec 19, 2005, 05:46 PM // 17:46

can you go into safe mode with command prompt?
If you can post those screen shots it would be really really helpful.

FCtSteveO · Dec 19, 2005, 05:48 PM // 17:48

Quote:

Originally Posted by pegasux

can you go into safe mode with command prompt?
If you can post those screen shots it would be really really helpful.

I dont think I know how to or if I do it slipped my mind

.

pegasux · Dec 19, 2005, 05:52 PM // 17:52

the screenshot or the safemode with command prompt?

FCtSteveO · Dec 19, 2005, 05:52 PM // 17:52

Quote:

Originally Posted by pegasux

the screenshot or the safemode with command prompt?

The safemode with command prompt.

pegasux · Dec 19, 2005, 06:04 PM // 18:04

when you are restarting your pc you will see a screen that says hit F8 or F6 i forget which but hit that key to go into safe mode startup ortions. if you can get there then you can get to safemode....the the graphical one first and see if you can get in and if not then do the comand prompt mode and type in the command chkdsk /r