Dec 24, 2005, 03:49 PM // 15:49
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#1
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Pre-Searing Cadet
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Random Crash While Playing
I haven't had any problems while playing Guild Wars untill recently. I have made some minor changes, but nothing that should warrent this sortof problem. The game continuely crashes after maybe 15-30 minutes of play. I keep getting the following error:
*--> Crash <--*
Exception: c0000005
Memory at address 000000a9 could not be written
App: Gw.exe
ProgramId: 1
Build: 14456
When: 12/23/2005 21:26:54
Flags: 0
or something simular to that. I really don't remember exactly what I changed so I can't revert back to the settings I had. All my other applications and the few other games I have run perfectly but Guild Wars seems to have a problem now. Any suggestions on how to fix it?
System:
AMD Athlon 2000+ XP
1024 MB DDR RAM
ATI Radeon 9800 Pro
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Dec 24, 2005, 08:39 PM // 20:39
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#2
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Pre-Searing Cadet
Join Date: Dec 2005
Location: IN the land of no return
Guild: None Currently looking
Profession: W/R
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Thats weird casue i am getting the exact same message adn i hate it casue i cant finish the borlis pass mission please someone help
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Dec 24, 2005, 08:44 PM // 20:44
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#3
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Desert Nomad
Join Date: Oct 2005
Location: England, UK
Profession: D/Mo
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Re-install Guild Wars...just a minor suggestion.
Or download GW of the website.
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Dec 25, 2005, 06:18 AM // 06:18
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#4
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Pre-Searing Cadet
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I also have the same problem, game will work for sometime and then crash. Get really annoying cause i progress in the missions.
The problem seems to have gotten worse when upgraded my gfx card from gefroce fx5200 to geforce 6200.
No, re-installing or repairing GW does not seem to work.
i have 896 RAM, so i pulled out my 128 RAM believing that it is faultyand the game worked wonders for about 12 hrs or so and then the problem is back again.
Tested with my 512 RAM and 256 RAM and the same problem. Like come on how
can all my RAM have problems all at once since the 512 is pretty new.
i ran the Memtest as well but it doesnt detect any errors.
The same thing happens when i try to play Warcraft 3 as well.
I am not sure about re-installing windows but i dont seem to see what has this problem got to do with windows.
any suggestion on how to solve this? really appreciate it.
system
P4 2.4ghz
768 RAM (896)
256MB geforce 6200
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Dec 29, 2005, 06:38 PM // 18:38
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#5
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Ascalonian Squire
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Similar issues with 6200
Very similar issues.. have done just about everything over the past few days: I enter Ascalon run out the gate an somewhere between 1 and 5 minutes I fail with:
Exception: c0000005
Memory at address 00000038 could not be written
App: Gw.exe
ProgramId: 1
Build: 14456
When: 12/26/2005 12:38:45
Flags: 0
Have been working with GuildWars Technical support - very responsive but at this poitn we're basically just "poking and hoping"
Suspect RAM problems - ran Prime95, simmtester and Memtest - no errors
Installed New 512K ram stick (Kingston) installed - still failing
Updated VIA to latest legacy drivers - still failing
reinstalled sound,directx,video card drivers
went to latest forceware 81.98 - still failing (started at 77.77)
tried omega drivers, tried 61.76
reinstalled or repaired GW at least twice each
Tried aquamark3 (5 in 9 tests failed with EXCEPTION_ACCESS_VIOLATION. Info: the thread tried to read or write to a virtual address for which it does not have the appropriate access. )
applied hotfix
Then Aquamark3 (3 in 20 tests failed with EXCEPTION_ACCESS_VIOLATION)
Updated VIA to latest drivers - still failing (so right now these are the VIA drivers loaded)
So - I too suspect the drivers ... anyone have a stable set of drivers working with a Leadtek 6200 card??
-----------------------------------
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name UPSTAIRS (Asus 1.6 Ghz)
User Name xxxx
Motherboard:
CPU Type AMD Athlon XP, 1611 MHz (12 x 134) 1900+
Motherboard Name Asus A7V133-C (5 PCI, 1 AGP Pro, 1 AMR, 3 SDR DIMM)
Motherboard Chipset VIA VT8363A Apollo KT133A
System Memory 512 MB (PC133 SDRAM)
BIOS Type Award Medallion (04/23/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter NVIDIA GeForce 6200 (128 MB)
3D Accelerator nVIDIA GeForce 6200 AGP
Monitor Plug and Play Monitor [NoDB] (6498109291)
Multimedia:
Audio Adapter Creative SB Live! Player 1024 Sound Card
Storage:
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 54098U8 (40 GB, 7200 RPM, Ultra-ATA/66)
Disk Drive WDC WD1200JB-00EVA0 (111 GB, IDE)
Disk Drive WDC WD800JB-00CRA1 (74 GB, IDE)
Optical Drive SONY DVD RW DW-Q28A
SMART Hard Disks Status OK
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Dec 30, 2005, 12:33 AM // 00:33
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#6
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Lion's Arch Merchant
Join Date: Sep 2005
Location: United States
Guild: Clan Foxrunner
Profession: R/P
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I wouldn't be so quick to encourage reinstalling GW/Windows anyways... I've done both and I still get it.
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Dec 30, 2005, 12:51 AM // 00:51
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#7
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Ascalonian Squire
Join Date: Dec 2005
Guild: Just Friends
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So are ya'll getting NetErr=58? just wondering
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Dec 30, 2005, 01:11 AM // 01:11
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#8
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Academy Page
Join Date: Dec 2005
Location: Canada
Profession: R/
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Please tell me u didnt use an incompatable video card, because they fail often, but the error message (Memory at address 000000a9 could not be written), means that...
In that address, something is not writing to either a chip or your hard drive (ever though of the hard drive guys?). This means that either/both device(s) are failing, thus requiring you to replace those devices. However, I am inclined to say that the hard drive would be the problem here due to the fact that someone replaced their RAM with many brands, so that would be unlikely. Also, another note: some very recent video cards are not tested for windows, so maybe, just MAYBE, when that little window when u installed the video card popped up claming that it just might fail, maybe you should have listened (or read).
Of course, you have 3 hard drives, making another option for failure the underpowering of your hardware. Once again, this is unlikely, but take into account that Guild Wars is probably THE most graphics and power intensive game yet. That, or something is wrong with the new builds that renders some video cards useless. Once again, this is unlikely, but do you really believe that they would test every single darn card on sale today for the build? Not only would errors via cards be unlikely, but also it saves money, and since guildwars does not have a monthly subscription, the cash flow in the moderators area isnt exactly good.
Well, theres my two cents (make that 10 dollars, but oh well). Please note that all this is THEORY, so feel free to abuse these ideas as much as u like XP.
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Dec 30, 2005, 02:27 AM // 02:27
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#9
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Lion's Arch Merchant
Join Date: Sep 2005
Location: United States
Guild: Clan Foxrunner
Profession: R/P
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Quote:
Originally Posted by Vnewbie
Please tell me u didnt use an incompatable video card, because they fail often, but the error message (Memory at address 000000a9 could not be written), means that...
In that address, something is not writing to either a chip or your hard drive (ever though of the hard drive guys?). This means that either/both device(s) are failing, thus requiring you to replace those devices. However, I am inclined to say that the hard drive would be the problem here due to the fact that someone replaced their RAM with many brands, so that would be unlikely. Also, another note: some very recent video cards are not tested for windows, so maybe, just MAYBE, when that little window when u installed the video card popped up claming that it just might fail, maybe you should have listened (or read).
Of course, you have 3 hard drives, making another option for failure the underpowering of your hardware. Once again, this is unlikely, but take into account that Guild Wars is probably THE most graphics and power intensive game yet. That, or something is wrong with the new builds that renders some video cards useless. Once again, this is unlikely, but do you really believe that they would test every single darn card on sale today for the build? Not only would errors via cards be unlikely, but also it saves money, and since guildwars does not have a monthly subscription, the cash flow in the moderators area isnt exactly good.
Well, theres my two cents (make that 10 dollars, but oh well). Please note that all this is THEORY, so feel free to abuse these ideas as much as u like XP.
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I think that's a great theory. Problem is, in some cases we were able to run fine before, and then it just goes stupid. With me it happened after I nuked my Windows partition and reformatted/reinstalled. I dunno how it went with the other people though.
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Dec 30, 2005, 04:47 PM // 16:47
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#10
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Pre-Searing Cadet
Join Date: Dec 2005
Guild: valheru dragon masters
Profession: R/Mo
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whats gw b/c i want to get it b/c i have some problems with guildwars to so plz give a link
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Dec 30, 2005, 07:48 PM // 19:48
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#11
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Pre-Searing Cadet
Join Date: Aug 2005
Guild: Currently Guildless
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I had problems with crashing.....I had a Geforce 6800 and then purchased a radion xt850. still crashed new mother board, harddrive, 650 watt power supply, processor to amd to get tested.
It came down to video card over heating. I turned down the graphics level and now it runs flawlessly. The video card would get to 70 c just before it would reboot.......I have an Aero force case so it is getting plenty of air.
My system is a amd fx55 on an asus a9v mother board with 1 gig of corsair xms memory and a256 meg xt850 video card. Plus a new 650 watt power supply.
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Jan 01, 2006, 07:07 PM // 19:07
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#12
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Ascalonian Squire
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Agree likely not Ram - new RAM bought and installed. Old RAM removed.
Agree likely not HardDrive
PSU: Have disconnected other two drives and still get "C000005" very quickly.
Not overheating ... monitoring and probes state well under 60C - besides the box has been on for only a couple a minutes before crash. Furthermore box is stable after hours of other graphically intensive games.
My guess remains that Leadtek card is not compatible, thus the Q ... does anyone have this card running with GW without crash. If so, post the driver version you're using.... PLEASE!
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Jan 01, 2006, 07:39 PM // 19:39
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#13
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Wilds Pathfinder
Join Date: Aug 2005
Profession: Mo/
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zeroth thing to try
revert back all over clocks
first thing to try
delete gw.exe inside ur gw folder, then use the setup reinstall it so u don't have to download the whole 1 gb of stuff
next thing to try
well uninstall complete and reinstall
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Jan 03, 2006, 06:02 PM // 18:02
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#14
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Banned
Join Date: Oct 2005
Location: Wichita, KS
Guild: We Dupe Sojs {DUPE}
Profession: W/Me
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I am getting something similar to you guys, EXCEPT my screen goes black (no error message), there is a 2-tone alarm that sounds and then my PC shutsdown. It will boot right back up and Im able to do anything I want but 5-10minuets into GW it happens again.
EXCEPTION_ACCESS_VIOLATION......sounds like a rights issue to me, do you have the rights to write to the GW folder? Is it set to read only? Will it work on the Admin account of your PC?
When i was in Tech Support an Exception AV was fixed one of two ways, deleted the file that was causing the problem and reinstalled or it was a rights issue.
Last edited by Valdis; Jan 03, 2006 at 06:10 PM // 18:10..
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Jan 03, 2006, 07:59 PM // 19:59
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#15
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Wilds Pathfinder
Join Date: Aug 2005
Guild: BEN
Profession: R/N
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either a heat issue- what it sounds like or the psu needs to be replaced.. sometimes after a powerout when the power comes back on it spikes for a second and that spike is enough to ruin psu's- even the high end ones.. try the heat issue first then go to a new psu.. when psu's go bad you'll get weird errors at random times.. you'll know it's definitely a psu problem if you error while booting off a cd (ex. re-installing windows) and everything is set default
hopefully it's something simple like cooling.. for that you can install one or two external fans blowing into the case- remove any blowing out and leave the psu as the exhast.. it's a little noisey but works
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Jan 04, 2006, 01:54 PM // 13:54
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#16
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Jungle Guide
Join Date: Nov 2005
Location: New Mexico < PUKE >
Guild: Elite Rogues Inc. [ER]
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The first thing I recommend you guys do is run memtest, some of you already have but I still recomment the rest do the same also. If you test comes back fine then run chkdsk /r on your harddrive. This will check for bad sectors on your harddrive and mark them as bad. defrag your hd twice after this. If you have more then 1 harddrive them move your paging file off of you system partition...this should always be done if you have more then I harddrive (little performance boost). just my 2 cents worth. And guys don't be so fast to rush out and replace parts...it's not often that hardware goes belly up...even the cheap crap. There are programs out there that will run a stress test on your PC and it's parts...download one and test your system out first.
Last edited by pegasux; Jan 04, 2006 at 01:59 PM // 13:59..
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Jan 04, 2006, 07:44 PM // 19:44
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#17
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Ascalonian Squire
Join Date: Dec 2005
Profession: N/Me
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If its happening after a certain amount of time each time, its probably a heat issue. I used to get this error alot too, but I took the side off my case and pointed a small desk fan straight at the CPU and I've never had that error again. Of course thats just a temp fix for getting a new (better) case fan, but you might wanna try it and see before buying a new case fan.
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Jan 04, 2006, 08:54 PM // 20:54
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#18
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Banned
Join Date: Nov 2005
Guild: Noobs Just Took Halls [WTF]
Profession: Mo/E
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We are gonna be forced into a GW Concentration camp or something of the sort as this seems to be happening to most of us...
Those who go unaffected are either working for these anti-GW terrorists, or just have gotten lucky....so far....
Or it could be you need to update your drivers...
But i did this and its worked without crashing ever since.
This is for Windows XP/2000 users:
Open your Windows START menu
Go to your Control Panel
Go to "System"
Open the "Advanced" tab
Click the "Settings" button in the Performance section
Go to the "Advanced" tab
Click the "Change" button in the "Virtual memory" section
Click the "Custom size" radio button on and set the "Initial size (MB)" 0 (zero)
Click "OK" to close the "Virtual memory" window
Click "OK" to close the "Performance Options" window
Click "OK" to close the "System Properties" window
Defragment your hard drive and then return to the paging file settings
Change the "Initial size (MB)" setting to 1024 and the "Maximum size (MB)" to 3072 (make sure you have approximately 3 GB of space available on the hard drive)
Click "Set" and "OK" to approve all changes and close the windows. (Note: To get to the Disk Defragmenter in Windows XP/2000: open your Windows START menu, right click "My Computer," select "Manage," click on Disk Defragmenter.)
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Jan 05, 2006, 12:32 AM // 00:32
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#19
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Ascalonian Squire
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Believe me it's not heat. Have case cover off and it makes no difference as to how fast it bombs always within a few minutes. And I can run other graphic intensive games. Also, I ran "torture" test with Prime95 for 25hours with case closed, no errors (with 768MB of RAM, not 512 as in previous post. I was convinced it's not RAM so I put an older stick back in the box). I think I proved this one ....
I did up the virtual memory to 2GB (per tech support) very early in my diagnostic pursuit of a fix ... to no avail. It has remained at 2GB ever since.
I have been running PC probe on my ASUS MB to detect voltage fluctuations and the PSU is not fluctuating. I do have a 500W PSU spare so I will swap it out and re-post after this test. Also will up to 3 GB virtual memory.
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Jan 05, 2006, 03:33 AM // 03:33
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#20
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Banned
Join Date: Nov 2005
Guild: Noobs Just Took Halls [WTF]
Profession: Mo/E
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sooo....did you try to update your video driver?
I also recommend takeing your gfx card out, and putting that back in. It might be loose or not all the way in anymore.
Or see if there is dust or anything that could have gotten in there. Sounds like you've worked all the technical stuff out so we should try thinking of some of the less complicated obvious stuff.
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