Did you make sure there are no conflicts with the sound card and all the information is lined up? DId you make sure that the game is only using the new sound card, instead of trying to use two sound ports for the same sound? Did you try a different PCI slot, since sometimes it can be buggy. Did you test the sound card in another PC to make sure it isn't the card? Which card is it? If onboard, then your onboard could be buggy, any time else this problem occurs?
Tossing ideas in the dark here, as noone else has replied.
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