Curse

CatBurger · Jun 30, 2005, 10:42 PM // 22:42

Randomly I will get a crash report that looks like this.
http://img300.imageshack.us/img300/1911/theerror2ui.jpg
Sometimes it won't happen for awhile, sometimes it will happen right when I get on every time, and sometimes it seems to depend on where in the game I am (The wilds and frontier gate seem to be the worst). Under details I get the error details at the bottom of this message. I've been told this is something like "Hexdecimal coding" for a memory dump, but I've also been told only arenanet can tell me what is being dumped.

My specs are:
AMD Anthlon 2800+
120 Gig hard drive, over half is usable
512 RAM
NVIDIA GeForce4 MX Integrated GPU

Nothing I do seems to work, sometimes I can't do a mission, because I always get kicked off, so I have to get a friend of mine to do it, and sometimes I can't play, because 5 seconds after I sign off this happens. When it happens, the screen just stops moving, and my real mouse appears, and if I click, this shows up. I've sent over 100 error reports to arenanet, and I've done /bug on this error, three times, and nothing has happened.

http://img300.imageshack.us/img300/1911/theerror2ui.jpg

"*--> Crash <--*
Assertion:
P:\Code\Base\rtl/Array.h(559)
App: Gw.exe
ProgramId: 1
Build: 11087
When: 6/20/2005 13:46:34
Flags: 0

*--> System <--*
Name: ZACHS-ROOM
IpAddr: My IP address
Processors: 1 [AuthenticAMD:6:10:0]
OSVersion: 5.1

*--> Thread 0xfffffffe <--*
eax=fffffffe ebx=006e44d8 ecx=006e44d8 edx=006e575c esi=006e575c edi=006e575c
eip=00402071 esp=0117f89c ebp=0117f8b0
cs=200206 ss=001b ds=0023 es=0023 fs=0023 gs=003b efl=00000000

*--> Code <--*
00402051 e88a6f0b 0083c40c 5ec39090 90909055 ..o.....^......U
00402061 8bec83ec 0c56578b f28bf9e8 00000000 .....VW.........
00402071 8f45f454 8f45f855 8f45fc85 f68bd675 .E.T.E.U.E.....u
00402081 05ba9445 6e008b4d 088d45f4 50518bcf ...En..M..E.PQ..
00402091 e80a0000 005f5e8b e55dc204 00909055 ....._^..].....U
004020A1 8bec81ec f0030000 53568d85 10fcffff ........SV......

*--> Trace <--*
Pc:00402071 Fr:0117f8b0 Rt:0053d294 Arg:0000022f ffffffcc ffffffff 10bcdb60
Pc:0053d294 Fr:0117f8f8 Rt:00540144 Arg:00000005 02aaec60 e0003aaa 00e481e0
Pc:00540144 Fr:0117f93c Rt:0052dda9 Arg:00e4837c ffffffff 0074b720 00000000
Pc:0052dda9 Fr:0117fcb0 Rt:005c5a34 Arg:0204b02c 0117fcfc 0117fd30 00000027
Pc:005c5a34 Fr:0117fcc8 Rt:00427de5 Arg:00000000 00000001 00744f6c 004230ef
Pc:00427de5 Fr:0117fd14 Rt:00522ea0 Arg:00000027 0117fd30 00000000 00000001
Pc:00522ea0 Fr:0117fd44 Rt:00522aa3 Arg:3d6390d3 0117fddc 3d6390d3 00000000
Pc:00522aa3 Fr:0117fd7c Rt:005229f6 Arg:3d6390d3 0117fda8 0050d29a 3d6390d3
Pc:005229f6 Fr:0117fd88 Rt:0050d29a Arg:3d6390d3 00e5209c 0000000c 3d6390d3
Pc:0050d29a Fr:0117fda8 Rt:0050c3b4 Arg:00000002 00e397d0 0117fe74 00000000
Pc:0050c3b4 Fr:0117fde8 Rt:00506bde Arg:00e397f4 00e52090 00000004 0117fe74
Pc:00506bde Fr:0117fe54 Rt:0050690c Arg:00000004 00e39998 00000000 0007d5e1
Pc:0050690c Fr:0117fe78 Rt:0050651e Arg:0117ff20 0117ff1c ffffffff 00000002
Pc:0050651e Fr:0117ff14 Rt:004d0122 Arg:005063a0 00000001 00000002 ffffffff
Pc:004d0122 Fr:0117ff34 Rt:004d3dcb Arg:0014b9c0 00d7a720 00d7a768 00369e99
Pc:004d3dcb Fr:0117ff68 Rt:004cdd46 Arg:00000002 7c913d00 00d7a768 00d7a768
Pc:004cdd46 Fr:0117ff80 Rt:006bfd6e Arg:00d7a720 7c913d00 ffffffff 00d7a768
Pc:006bfd6e Fr:0117ffb4 Rt:7c80b50b Arg:00d7a768 7c913d00 ffffffff 00d7a768
Pc:7c80b50b Fr:0117ffec Rt:00000000 Arg:006bfd0f 00d7a768 00000000 01250000

*--> Stack <--*
0117F89C 08df3f54 128d1c48 00402071 0117f89c T?..H...q @.....
0117F8AC 0117f8b0 0117f8f8 0053d294 0000022f ..........S./...
0117F8BC ffffffcc ffffffff 10bcdb60 3d4b6780 ........`....gK=
0117F8CC 00000044 00000001 0206f0d0 0000005a D...........Z...
0117F8DC 00000000 01fffcf4 000000a3 00210092 ..............!.
0117F8EC 08df2520 0000009c 08df3e1c 0117f93c %.......>..<...
0117F8FC 00540144 00000005 02aaec60 e0003aaa D.T.....`....:..
0117F90C 00e481e0 10bcdb60 00000006 00000044 ....`.......D...
0117F91C 00000000 12cacdd0 00000001 12cacd58 ............X...
0117F92C 00000099 0b2c1e94 473b5120 00000008 ......,. Q;G....
0117F93C 0117fcb0 0052dda9 00e4837c ffffffff ......R.|.......
0117F94C 0074b720 00000000 00744f98 0117fd34 .t......Ot.4...
0117F95C 13640000 3fc965be 0074e427 1091eca8 ..d..e.?'.t.....
0117F96C 0117f9a0 00d70000 7c910732 00000019 ........2..|....
0117F97C 00d70b38 00d70000 117a5178 004b42bc 8.......xQz..BK.
0117F98C 10998d44 526abe40 3fbf9ec0 7c91073b [email protected]...?;..|
0117F99C ffffffff 7c910732 7c9106ab 7c9106eb ....2..|...|...|
0117F9AC f84efdac ffffffff 00000001 3f800000 ..N............?
0117F9BC 0117fad4 006cd4a9 3fede0ee 3fe602b0 ......l....?...?
0117F9CC bfdd1efb 0ad61958 bf84b6ad c038d581 ....X.........8.
0117F9DC 00000000 b4078c8c c038d581 80000000 ..........8.....
0117F9EC 00000002 0117fa58 00544241 00000000 ....X...ABT.....
0117F9FC 00000000 00000000 0117fa74 00000001 ........t.......
0117FA0C 00000001 0c0b777c 0117fb0c 006ca74f ....|w......O.l.
0117FA1C 0117fae0 0117fa88 0055f317 bf391656 ..........U.V.9.
0117FA2C 00000000 0055eab4 00000003 11f2d910 ......U.........
0117FA3C c6731cb8 45ef602b c51166d0 1060f068 ..s.+`.E.f..h.`.
0117FA4C 00000003 0117fa9c c29f7600 45cd5406 .........v...T.E
0117FA5C 46100000 0117fac8 005ff8bd 00d70000 ...F......_.....
0117FA6C 0117fb10 00000010 00000003 01c00000 ................
0117FA7C 00000000 1136eff0 42c00000 0117f8d0 ......6....B....
0117FA8C 00000003 0100fae0 00d70000 0117f890 ................
0117FA9C ffffffff 0117fadc 7c90ee18 7c9106f0 ...........|...|
0117FAAC ffffffff 7c9106eb 004b025c 00d70000 .......|\.K.....
0117FABC 00000000 0000004b 0000004b 001511f0 ....K...K.......
0117FACC 0117fae8 6d9ac8b7 0000004a 001511f0 .......mJ.......
0117FADC 00000027 0117faec 6d9b5e1e 0000004b '........^.mK...
0117FAEC 6d9ab025 0014bbc4 00000004 001757fc %..m.........W..
0117FAFC 001749e0 0117fb14 6d9e301f 00000029 .I.......0.m)...
0117FB0C 001757fc 001749e0 0117fb44 6d9d5b58 .W...I..D...X[.m
0117FB1C 0117fbc4 00170160 0117fb34 0117fbc4 ....`...4.......
0117FB2C 00170160 0117fb48 6d9dd3ad 00000020 `...H......m ...
0117FB3C 00000008 001749e0 00000000 0117fbf4 .....I..........
0117FB4C 6d9d984d 0117fbc4 0117fbcc 00170160 M..m........`...
0117FB5C 0117fb6c 0117fbcc 00170160 0117fb80 l.......`.......
0117FB6C 6d9dd3ad 00000020 00000008 001749e0 ...m ........I..
0117FB7C 001749e4 0117fbb0 6d9d5c00 0117fbcc .I.......\.m....
0117FB8C 00000300 001749e0 00000400 001749e4 .....I.......I..
0117FB9C 00000000 0117fb8c 0117ff04 6daabd18 ...............m
0117FBAC 00000001 0117fc00 0056c2b4 001749e0 ..........V..I..
0117FBBC 0117fbcc 00e7a0b4 00e79fd8 00e7a100 ................
0117FBCC 00000000 00000000 00000400 00000300 ................
0117FBDC 00000000 3f800000 0117fb54 0117ff04 .......?T.......
0117FBEC 00000000 00000001 00000400 44800000 ...............D
0117FBFC 00000000 0117fc4c 0056f80e 13ae2c18 ....L.....V..,..
0117FC0C 00e79fd8 00000000 00000400 00000300 ................
0117FC1C 00562ad3 027e6aa0 00e79fd8 00000000 .*V..j~.........
0117FC2C 027e6c14 00562ad3 027e6aa0 00e79fd8 .l~..*V..j~.....
0117FC3C 00000000 13ae2c18 00e79fd8 0000027f .....,..........
0117FC4C 0117fc6c 0056090c 00e48348 00e481e0 l.....V.H.......
0117FC5C 00000010 0000027f 00000001 00e48358 ............X...
0117FC6C 00557e09 00e481e0 ffffffff 00000001 .~U.............
0117FC7C 00e481e0 ffffffff 00000007 0000001c ................
0117FC8C 0117fd34 ff4d2412 0117fcb0 00e481e0 4....$M.........

*--> LogQueue <--*

*--> DirectX Device Info <--*
VendorId = 0x10de
DeviceId = 0x01f0
Version = 6.14.0010.5673
Description = NVIDIA GeForce4 MX Integrated GPU (Microsoft Corporation)
Compat = 0x00a00001
VidMem = 64 MB"

CatBurger · Jul 01, 2005, 10:57 PM // 22:57

bump...

Deus · Jul 02, 2005, 02:09 AM // 02:09

i have the exact same error/problem......

completely random, sometimes it'll do it every 5 min while other times i can go for a day or two without it happening....

anybody?

Isaacp · Jul 02, 2005, 03:50 AM // 03:50

ya, this has been happening for w while to me aswell.
I am playing my new monk, in old ascalon, doing a quest to regent vally, I get the henchmen, walk out, and I see a grawl, I go to attack it, I press Tab, then, when I press space, the game crashes. This has happened multiple times tonight, around 10 times. Does anyone know what is going on???????

Omnipotent Being · Jul 05, 2005, 06:57 PM // 18:57

The exact same problem has been happening to me as well, only since December

I have an nVidia MSI 6600GTvideo card, do the other people with the crash have nVidia cards as well? I'v relayed like 30 emails with support, and nothing seems to work.

I have found that my game crashes more during the day than at night..Only thing I can think of is the heat from the day, which isn't as much during the night. I've gotten PCI slot fans, a new VGA heatsink to arrive soon, and soon to order a new cPU heatsink, all hoping to fix the crash problem.

Sleazy_D · Jul 08, 2005, 07:00 PM // 19:00

I got that problem quite a lot. Turns out that I needed a BIOS update. I hate BIOS updates, and they're rarely useful, but this one re-programmed something on the CPU to not lock up when using hyper threading.

Algren Cole · Jul 08, 2005, 07:24 PM // 19:24

Hyperthreading...or Simaltanuous Multi-Threading (what us AMD users call it) is fluff...your processor doesn't USE it because it doesn't exist. Most processors multi-thread...otherwise you wouldn't be able to run GW and internet explorer and a winamp at the same time...each of these tasks happen on a seperate thread within the processor....Intel invented this buzz word, kinda like "aggressive accounting", in an attempt to fool the consumer into thinking that the processor emulates Dual Processors on a single processor machine....Sorry to crush the myth guys...sorry to break the bubble intel...but this isn't possible. The only way to multi process a single thread is to have multiple processors...buzz words aren't gonna cut it.

By the way AMD doesn't use HyperThread Technology...the HT when refering to AMD chips is Hypertransport. HyperTransport interconnect technology is a high-performance, high-speed, high-bandwidth, point-to-point link that provides the lowest possible latency for chip-to-chip links. Hypertransport is a Dual Processor System...

now that we've cleared up some myths(thanks intel...for making it impossible to understand wtf is going on for most people) your problem is most likely a Stack error...reinstall DirectX.

sepz · Jul 23, 2005, 03:25 AM // 03:25

Quote:

Originally Posted by Algren Cole

now that we've cleared up some myths(thanks intel...for making it impossible to understand wtf is going on for most people) your problem is most likely a Stack error...reinstall DirectX.

Im having the same problem... this error mensage really sucks, does anybody have any idea of what the hell is going on? I think its not directx... and i have a X800XT.. so its not a problem with nvidia cards only. I think its a damn bug of the own game, ncsoft should give a better attention to their customers, this is the first and last game i buy from ncsoft... now i really prefer to pay fees instead of getting bored with this kind of errors.

lord_shar · Jul 23, 2005, 03:55 AM // 03:55

Quote:

Originally Posted by Algren Cole

Hyperthreading...or Simaltanuous Multi-Threading (what us AMD users call it) is fluff...your processor doesn't USE it because it doesn't exist. Most processors multi-thread...otherwise you wouldn't be able to run GW and internet explorer and a winamp at the same time...each of these tasks happen on a seperate thread within the processor....Intel invented this buzz word, kinda like "aggressive accounting", in an attempt to fool the consumer into thinking that the processor emulates Dual Processors on a single processor machine....Sorry to crush the myth guys...sorry to break the bubble intel...but this isn't possible. The only way to multi process a single thread is to have multiple processors...buzz words aren't gonna cut it.

HT = fluff? Then how does a P4-840D EE with HT active (4 virtual CPU's) consistently beat an Athlon X2 4800+ in THG's lab stress tests with multiple apps running concurrently, but only when HT is active?

http://www.tomshardware.com/cpu/20050603/index.html
http://www.tomshardware.com/cpu/2005...sstest-05.html

Quote:

Originally Posted by Algren Cole

By the way AMD doesn't use HyperThread Technology...the HT when refering to AMD chips is Hypertransport. HyperTransport interconnect technology is a high-performance, high-speed, high-bandwidth, point-to-point link that provides the lowest possible latency for chip-to-chip links. Hypertransport is a Dual Processor System...

AMD's memory controller design is the way to go. By integrating their memory controller on the chip dye instead of the north bridge, the performance gains are huge.

Quote:

Originally Posted by Algren Cole

now that we've cleared up some myths(thanks intel...for making it impossible to understand wtf is going on for most people) your problem is most likely a Stack error...reinstall DirectX.

I agree that AMD is the better gaming chip since todays games don't really run multi-thread, but there's no need to cloud facts with raw opinion.

MINOR EDIT: To those beisdes the original poster who are encountering this issue, what are your system specs? What CPU?

moenbase · May 08, 2006, 10:12 PM // 22:12

So...has the array.h crash been fixxed for you guys?
It's still crashing a lot for me :-/

CPU: AMD Athlon XP, 2166 MHz (13 x 167) 3000+
Radeon 9200 Series

Tried lots of different drivers for it, but it gives the array.h or:
memory writing error and exception failure.
blue screens

Also tried re-installing windows 4 times by formatting harddisk. (fresh start)
All doesn't seem to help. Have a huge fan blowing in the pc to cool it down. Asked the support team (who als seem to be clueless).

MMSDome · May 09, 2006, 01:07 AM // 01:07

eh as one person said maybe a bios update. Usually you dont want to update any of your drivers unless you are getting a problem, and you are. You shouldnt going around installing different drivers. Ask someone as there are many what driver you should get for an update.

Anti-Theory · May 10, 2006, 01:49 AM // 01:49

I've just now started to get the same message, two days before i would just crash tot he desktop and it would say nothing. Now it crashes me and gives me that message from the first post.

I'm hoping that this is from the recent patch, because i'm getting damn tired of doing Iron Mines of Moladune over and over and over again.

Lurid · May 10, 2006, 03:53 AM // 03:53

Quote:

Hyperthreading...or Simaltanuous Multi-Threading (what us AMD users call it)
is fluff...your processor doesn't USE it because it doesn't exist.

Lol...it does exist, all HT technology does is allow a processor to limit the resources that
a lower priority application uses, effectively freeing up for other applications that could
better use it. In theory this works well, and in application it can. For example, in the Intel
world:

single core w/o HT vs single w/ HT = similar to same performance w/ single applications
though with multi-threaded applications or with more applications the processor w/o HT
will lose out.

dual core w/o ht can lose to dual core w/ HT technology, as it in theory allows the two cores to compensate
for lack of coding that should allow for this to happen naturally.

In essence all it does is compensate for the lack of original code to tell where to spend system resources, to
basically give higher priority applications more processing power.

In Doze this works, at times, well. Though in Linux the gains are less striking on average, as it has and most
likely will remain the multitasking king, as it enables better use of system resources, aswell as is generally less taxing
on the system at large. Oh yeah, and being an AMD user, I can assure you that multi-threading is indeed real, lol. I believe
that you got your terminology wrong on that one.

Quote:

Most processors multi-thread...otherwise you wouldn't be able to run GW and internet explorer and a winamp at the same time...
each of these tasks happen on a seperate thread within the processor...

Processors process data as it comes through, it is the operating system's job to tell which coding should be processed where. A lack
of optimization in a certain aspect of coding can create issues with how system resources are distributed. HT tries to help that problem
by limiting the use of certain applications and expanding upon the resources of others. Effectively making certain processes smoother.

This is one of the reason why HT fails to an actual dual cored CPU, as it is a good deal less efficient than a second physical core.

Quote:

By the way AMD doesn't use HyperThread Technology...the HT when refering to AMD chips is Hypertransport. HyperTransport interconnect technology is a high-performance, high-speed, high-bandwidth, point-to-point link that provides the lowest possible latency for chip-to-chip links. Hypertransport is a Dual Processor System...

Correct in some points, wrong in others. Hyperthread technology and Hypertransport are nowhere near the same thing, and as such
should not even be remotely compared. Hypertransport replaces the FSB, and allows the CPU to better connect to each individual
part of the system, with alot less delay. Hyperthreading is the use of a logical core to distribute system resources and help in multi
process processing.

Oh yeah, AMD isn't the only one who uses this technology.

Quote:

Originally Posted by lord_shar

HT = fluff? Then how does a P4-840D EE with HT active (4 virtual CPU's) consistently beat an Athlon X2 4800+ in THG's lab stress tests with multiple apps running concurrently, but only when HT is active?

Not to discredit you here, as you made some valid points, but Tom's is notorious for Intel fanboyism. P4-840D EE has 2 physical cores, and essentially 2 logical cores. The reason it wins is
because Doze isn't really all that good at distributing system resources, so the two logical cores are able to decide where things go, and the others can act upon it helping the others when necessary
as well as processing all the other applications you don't see. The AMD on the other hand must do this with two cores, and no logical ones. Though Hypertransport allows this to be done, in a more efficient way
which is why Hypertransport > Hyperthreading, even though the two aren't all that alike.

Quote:

I agree that AMD is the better gaming chip since todays games don't really run multi-thread

This is nowhere near the only reason, in games a dual core AMD (as of now w/o factoring Conroe generation) w/ Hypertransport
would rape the Intel, as it can access the system resources like RAM much faster. This is especially evident in any game that is optimized
for multi-threading support.

This is all based on what I have learned, and information that I have looked up during the course of these events. I had to put my $0.02 in here though, as I didn't feel either of you cleared up that issue well. I may be wrong on certain aspects, as I honestly do not know as much as I would like to about the inner workings of a CPU, or the logical workings of one.