Could be that Anet made a mistake, taking you for a bot based on ingame behaviour or whatever.
Could also be that you came to annoy some other player or players somehow, and they reported you with screenshots (don't think Anet would ban someone without screenshots but I could be wrong). Perhaps abusive behavior, abusive language, or one of many other things, who knows?
I must say, based on your chosen forum name and the manner in which you wrote your post, I would think the second of the above possibilities is likely. A lot of players don't realize when their behavior becomes offensive to others, and it just takes a complaint and report and Anet may impose a ban.
At any rate, contact them and find out why it happened!
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