Curse

lord blody · Jun 25, 2006, 11:32 AM // 11:32

I have the same problem. I'm also from Belgium, and also have telenet.
I'm GW-less from this friday and it's driving me nuts already

Renegade ++RIP++ · Jun 25, 2006, 03:29 PM // 15:29

According to GW suppor Europe:

Thanks for contacting the NCsoft Europe support team. There is currently an unresolved connection issue with the Belgian ISP Telenet which prevents you from connecting to our servers. Unfortunately, a solution for this problem is out of our range and has to be made by the provider. Please get in touch with the customer support of Telenet in order to resolve your connection problems.

PS: gotten this information from a fellow poster on a dutchspeaking gamesforum.

Stixxx · Jun 25, 2006, 05:15 PM // 17:15

Same here, also from Belgium and also Telenet client...
Err058 ftl

v8nam · Jun 25, 2006, 11:06 PM // 23:06

I don't know if this has already been discussed, but for users of NOD32 who are receiving code 058 (like me), it is possible that the IMON module on the software may be the culprit. However, un-installing may be avoided if you go to the IMON panel, and un-check it, which disables it, while still having the software intact.

Acuila · Jun 26, 2006, 01:41 PM // 13:41

yes i am also from belgium
and with telenet
ive been posting a question at support
after a couple of days messaging with the gms i got this message

Thanks for contacting the Guild Wars customer support team. There is currently a connection issue with the Belgian ISP "Telenet", which prevents players from connecting to our servers. Unfortunately, a solution for this problem would need to be made available by your ISP.

We recommend getting in touch with Telenet's customer support department in order to resolve the connection problem.

so if we all call to telenet they will need to fix it
i will be calling for it too within 2 hours

greets

Acuila

Brennus · Jun 26, 2006, 02:04 PM // 14:04

I'm down aswell and have telenet as a provider aswell.
I phone them everyday since I got disconnected (Since Friday) and they cannot even tell me when the problem will be fixed.
Hope they fix it soon coz I'm getting very frustrated.

Sterea The Smacker · Jun 26, 2006, 05:32 PM // 17:32

this is pissing me off SO BADLY....

FCKING TELENET sux

Acuila · Jun 26, 2006, 06:09 PM // 18:09

Ive phoned to telenet
for the most of us our modem can connect to telenet
its just that telenet can't connect to guildwars and vica versa
so .... guild wars says telenet has to deal with this
they are working on the problem they say
but this can take days, weeks and even months ...
im loosing my patience here ....

Sterea The Smacker · Jun 26, 2006, 07:16 PM // 19:16

ok all telenet users with this problem, im gona make yr day...

go to http://users.telenet.be/m.vanhoecke/c058.html

and do what they say... it renews yr mac and you will get a new ip adres becoz of it (after rebooting or disable/renew yr network adapter) and if your lucky yr new ip will be in a range that can connect to the auth server of guildwars (some ranges can't, and thats the problem).

it works trust me, might be that u need to do it more then once, but with me and a lot of others it worked from the first try.

SHAME that TELENET or A-NET couldn't figure out this simple solution for us,shows how much they care for a few users...

thnx to the people who found this fix !!!!

Krizzy · Jun 26, 2006, 11:19 PM // 23:19

Same problem here, but the solution offered in previous message does not work for me. I tried already several times. Telenet you are loosing customers, please do something about it fast.

Brennus · Jun 27, 2006, 04:48 AM // 04:48

Same here, problem is not solved.
Contacted Telenet once again yesterday and the couldn't give me any forecast.
They only started working on the problem since yesterday.
Great service from Telenet.

johanL · Jun 27, 2006, 11:09 AM // 11:09

thx smacker for bringing a little light into the problem, but it didn't work for me...it didn't even change my mac adress (no idea why..)

i hope i will be able to play guildwars again soon

Sterea The Smacker · Jun 27, 2006, 01:22 PM // 13:22

Did u guys tried once or several times ? becoz as i said ,with some bad luck, you end up in the same ip range again...

it worked for me and for others so i tought it would work for everyone...

if after a few tries,it still doesnt work,reset (unplug) yr modem for a few minutes, and then try again...

I hope it works for everyone as it did for me...

Renegade ++RIP++ · Jun 27, 2006, 03:44 PM // 15:44

tried it multiple times didn't work.

even reset my modem a couple times.

Oh well waiting for a fix from telenet...

Stixxx · Jun 27, 2006, 05:10 PM // 17:10

Also tried that solution a couple of times, and it didnt work.
I think its about time that Telenet gets his head out of his arse and starts fixing it.

Getting really annoyed by it, 5 days GW-less and counting

Krizzy · Jun 28, 2006, 07:17 AM // 07:17

Finally received a reply from Telenet. I will post it in Flemisch:

Geachte,

Blijkbaar hebben ze bij Guidwars hun server(s) aangepast. Nu moet de
DNS-server update langs onze kant uitgevoerd worden, en dit kan maximaal
72 uur duren.

Met vriendelijke groeten,
Harald
Fairplay Medewerker

Let's all hope they are able to update their DNS server ASAP.

Stixxx · Jun 28, 2006, 04:42 PM // 16:42

Finally a reply from Telenet that makes sense!
Fingers crossed for a quick fix before my guildies throw me out lol

FalconDance · Jun 28, 2006, 10:10 PM // 22:10

I am *not* in Belgium nor use Telnet; I'm in the US and am having extreme problems with the err=058.

I really wish this would get cleared up.

Hanok Odbrook · Jun 28, 2006, 11:08 PM // 23:08

Quote:

Originally Posted by FalconDance

I am *not* in Belgium nor use Telnet; I'm in the US and am having extreme problems with the err=058.

I really wish this would get cleared up.

Yes, I have been having this problem for the last two hours, in addition to error code 007 (or whatever that usual connection code is). However, this is only happening to me in Prophet's Path on both my laptop and desktop. I have run through Aurora Glade and am now running through Gates of Kryta with no problems.

Hanok Odbrook
Real Millennium Group Guild
Truth * Knowledge * Peace

Renegade ++RIP++ · Jun 29, 2006, 08:27 AM // 08:27

still waiting for telenet to fix it