Sep 29, 2007, 08:36 PM // 20:36
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#21
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ArenaNet
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I have been (and still am) out of the country. What is the status of this issue?
And yes, we will always "bother to help" people!
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Gaile Gray
Support Liaison
ArenaNet
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Oct 04, 2007, 02:17 PM // 14:17
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#22
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Frost Gate Guardian
Join Date: Dec 2006
Guild: Zealots of Shiverpeak [ZoS]
Profession: Mo/
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Just thought I'd reply in case Cats is not going to update the thread.
I'm a friend of hers and as far as I know she indeed got her account back. All her money, weapons, armours, etc. are gone, but her toons are safe.
I'm still wondering, though, how a thing like this could happen. I know Cats, and she's smart enough to not use 3rd-party programs.
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Oct 05, 2007, 08:18 PM // 20:18
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#23
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Academy Page
Join Date: Dec 2005
Guild: north phillys finest
Profession: N/Mo
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Its people like cats that keep me playing this game (good people) if there is anything I can help out with (donations) pm me on the forum cats i will donate to help you get back up and running and recover some of your loss. I'm not super rich but if i can help in anyway let me know..........
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Oct 05, 2007, 11:10 PM // 23:10
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#24
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Site Contributor
Join Date: Apr 2006
Location: Usa
Guild: TKC
Profession: N/
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I hope that your account gets restored and that the hacker gets a perma ban.
There are a few items I would like to address here.
1. It looks like that the "hacker" was using some form of packet sniffer/interceptor software, this only can happen if you are running a unsecured wireless or they physically hack into your phone line. This "hacker" had to be monitoring you for quite some time in order to do this, as he would have had to "intercept" the conformation E-mail and intercept or brute force 2 passwords,Your E-mail and your game account.
BTW your ISP will have a record of ip address linked to your isp/e-mail account. It may be possible to get local authorities involved if you can obtain this information, with dates and times. This above mentioned hacking is illegal almost everywhere on earth.
2. Extremely complex and long passwords that use upper and lower case letters as well as symbols. Making a brute force or a dictionary attack worthless.
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Oct 06, 2007, 01:47 PM // 13:47
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#25
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Frost Gate Guardian
Join Date: Dec 2006
Guild: Zealots of Shiverpeak [ZoS]
Profession: Mo/
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If it doesn't kill you, it makes you stronger.
This may sound like total bullshit to some, but it's true.
I recently lost a req 9 Elemental Sword to a scammer and I was pissed for a while. As ridiculous as it might sound, it did make me stronger. It inspired me to work on my titles and after a few days I got my Kind of a Big Deal.
However, I still think of what support could have prevented, had they acted sooner than they did.
But nonetheless: "After winter comes spring"
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Oct 06, 2007, 10:39 PM // 22:39
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#26
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Academy Page
Join Date: Jul 2006
Location: Mars ... aka Country Victoria
Guild: Guardians of the Azure Sky
Profession: R/Mo
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Any word so far on your account Cats?
*rattles a donation tin*
happy to help give you some stuff, gold, weapons, runes etc to get u going again.
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Oct 09, 2007, 07:15 AM // 07:15
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#27
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Krytan Explorer
Join Date: Oct 2006
Guild: [DVDF]
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I doubt Cats will be back here on the forums after the treatment she got here from the flame-fest-idiots who feel it is their right to shoot someone down just to increase their ego size.
I would suggest that you PM her ingame if you wish to help her recover from this fiasco.
Cats got her account back - Nothing material left on it, but at least her chars were still there.
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Oct 12, 2007, 02:46 AM // 02:46
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#28
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Frost Gate Guardian
Join Date: May 2005
Location: Singapore
Guild: Charter Vanguard
Profession: E/Mo
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Quote:
Originally Posted by Friday
I doubt Cats will be back here on the forums after the treatment she got here from the flame-fest-idiots who feel it is their right to shoot someone down just to increase their ego size.
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Actually I'm still here Thanks for the concern everyone. I'm used to the mudslinging in flame-fests, guess I've been in enough forums to know. They don't really faze me - I just didn't know people were still posting in this thread. After Gaile's post, and the deletion of my Riverside post, this thread got pushed way down. I did mention in Riverside that I got my account back, so I thought I'd stop making a fuss.
I got my toons back, stripped naked, with that new toon Bowyr Valdrago (that I've now deleted)
found myself in a strange guild, I suspect to belong to my hackers (lost my nice Nov 2005 entry date into my own guild)
All these have been reported to Anet who've assured me they're doing all they can, although they can't tell me what they'll be doing.
Thank you for the kind offers for donations, but the guild has donated all I've needed to get back on my feet, and in fact a bit too much that I had to reject lots of people. I also found 60k on the hacker's toon that they didn't get the time to sell away, which I've been using to buy armor, so I'm gonna give the guild back their money. I really don't feel good living off someone else's hard earned cash.
We do suspect, as zamial suggested, that the hacker had been watching me a while before the act, and was possibly able to retrieve my IP off a forum that I regularly post at. Again just speculation, but it was possibly a crime of revenge - only because I had told them on an occasion to stop cussing and spamming, and had reported them to their officers when they refused to stop (which eventually got them kicked).
Anyway that aside, my PC is reformatted, and (hopefully) much better protected now. I've been coming back to play GW - and been enjoying fun times with the guildies. If you're ever online and looking for someone to talk to, do come chat me up. I'm a social person and love making new friends.
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Oct 12, 2007, 01:57 PM // 13:57
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#29
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Jungle Guide
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So all your characters that were on your account are still there with their title tracks? If so, that's awsome news and that's what really happens. Items, armor, and weapons can easily be replaced.
I would suggest not posting on a message board run on someone's website. A forum like GW Guru is fine and approved by Anet employees like Gaile. But if it's some obscure unknown website someone just made for a guild or alliance, I wouldn't even load the website on a browser. I simply wouldn't do it.
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Oct 12, 2007, 03:02 PM // 15:02
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#30
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Frost Gate Guardian
Join Date: May 2005
Location: Singapore
Guild: Charter Vanguard
Profession: E/Mo
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Quote:
Originally Posted by Linksys
But if it's some obscure unknown website someone just made for a guild or alliance, I wouldn't even load the website on a browser. I simply wouldn't do it.
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Well, I own the server for my guild - it's the alliance that's a bit dodgy atm because every guild leader is an admin there.
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Oct 12, 2007, 03:24 PM // 15:24
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#31
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Forge Runner
Join Date: Jun 2006
Location: Mancland, British Empire
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Hey good to hear that you got your account back, Cat. Lost of all your belonging was to be expected really, I'm sorry.
Guild and alliance's forum can be double edge sword, if you're the owner of the server it's better that you take the role of an admin by yourself. You can't be to nice y'know.
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