May 08, 2008, 11:04 PM // 23:04
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#1
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Ascalonian Squire
Join Date: Oct 2005
Location: California
Profession: W/Mo
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GW crashes - please help!
I can load up guild wars perfectly, and can start playing the game. However, after a certain amount of time (it varies) the screen will freeze. I know, however, that the game is still running because I can hear pinging when i am clicking the minimap and can still move because guildmates have told me that I am still moving. I have tried defrag'ing, updating my graphics drivers, updating DirectX, and now can't think of anything else that could be wrong with it. Any help would be extremely appreciated. Thank you for your time.
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May 08, 2008, 11:15 PM // 23:15
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#2
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Insane & Inhumane
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Hmm, what's your computer specs?
I remember some years ago I had this problem on a GeForce 5500.
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May 08, 2008, 11:32 PM // 23:32
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#3
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Ascalonian Squire
Join Date: Oct 2005
Location: California
Profession: W/Mo
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Here are some specs:
Intel(R) Pentium(R) 4 CPU 3.40GHz
RAM: 1021.8 MB
OS: Microsoft Windows XP Professional (Build Service Pack 22600)
Video Card: ATI Radeon X300 128 MB
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May 09, 2008, 01:16 AM // 01:16
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#4
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rattus rattus
Join Date: Jan 2006
Location: London, UK GMT±0 ±1hr DST
Guild: [GURU]GW [wiki]GW2
Profession: R/
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Eek - the x300 was a budget card back in 2004. It's pretty poor for modern games, I'm afraid.
Maybe it's dying of old age? Probably a good time to consider upgrading
__________________
Si non confectus, non reficiat
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May 09, 2008, 01:32 AM // 01:32
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#5
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Technician's Corner Moderator
Join Date: Jan 2006
Location: The TARDIS
Guild: http://www.lunarsoft.net/ http://forums.lunarsoft.net/
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May have been a Guild Wars bug. Perhaps the recent update resolved the issue?
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May 09, 2008, 07:52 AM // 07:52
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#6
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Frost Gate Guardian
Join Date: Jun 2006
Location: My House
Guild: N/A
Profession: Mo/Me
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i would have to agree with snograt and say that it is the video card that is your problem here, sounds like it needs upgrading
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May 09, 2008, 09:52 AM // 09:52
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#7
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Krytan Explorer
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Graphic card is most likely overheating. Monitor GPU temperature, clean out dust from GPU with a can of compressed air, if this doesn't help your graphic card might be dying, how old is it?
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May 09, 2008, 03:11 PM // 15:11
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#8
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Academy Page
Join Date: Sep 2005
Profession: E/
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Quote:
Originally Posted by Dark Kal
Graphic card is most likely overheating. Monitor GPU temperature, clean out dust from GPU with a can of compressed air, if this doesn't help your graphic card might be dying, how old is it?
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I agree with that assessment. A lot of budget cards of that class didn't sport a good heatsink/fan and overheating easily occurred with some dust on it. I doubt it's dead as GPU's are resilient to thermal damage and it shuts it self down when it over heats... ie. screen freeze. Oh also make sure that the GPU fan is actually running.... a lot of the smaller fans that came with the video cards had a fairly high failure rate. If it's dead then you'd have to replace it with an after market cooler, or just get a new graphics card.
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May 12, 2008, 02:43 PM // 14:43
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#10
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Lion's Arch Merchant
Join Date: Feb 2008
Location: Somewhere between GW and GW2
Guild: Shaved Wookies [HoT]
Profession: N/
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I also have the same freaking problem! I play, then the screen freezes but the game still runs.
I have a GeForce 7300 GT 512 mb.
My system ram is 1 gb.
This sux balls.
Ima try cleaning the GPU though. Hope it works
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May 12, 2008, 04:05 PM // 16:05
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#11
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rattus rattus
Join Date: Jan 2006
Location: London, UK GMT±0 ±1hr DST
Guild: [GURU]GW [wiki]GW2
Profession: R/
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Suggestions: Try a complete system spring clean. Blow all the dust and crap out with an air duster (you know - those expensive aerosols with just air in them). Make sure all vents are clear - your mom's toothbrush does a good job here. If you're comfortable with the technical side of things, remove your processor, clean off the manufacturer's crap and apply a thin layer of thermal paste.
Buy a better fan/heatsink.
Buy more/better case fans.
__________________
Si non confectus, non reficiat
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May 12, 2008, 06:19 PM // 18:19
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#12
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Lion's Arch Merchant
Join Date: Feb 2008
Location: Somewhere between GW and GW2
Guild: Shaved Wookies [HoT]
Profession: N/
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thanx! What is a heatsink? What is the manufacturer's crap? the stickers?
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May 12, 2008, 06:43 PM // 18:43
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#13
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Ascalonian Squire
Join Date: Apr 2006
Guild: Ex Talionis [Law]
Profession: R/Me
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Quote:
Originally Posted by kazi_saki
thanx! What is a heatsink? What is the manufacturer's crap? the stickers?
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A heatsink is a device (read: chunk of metal with fins) used to transfer heat away from something, in this case the CPU. To enhance heat transference, thermal paste/goop is used to "fill in the gaps" between the heatsink and the CPU. Sometimes, usually after years of service, the thermal paste can inhibit heat transference and therefore replacing it is a good idea. I wouldn't recommend doing this if you don't know what you are doing, it's easy to do but you'll probably have lots of trouble if you've never done it before.
To the OP - how long has this been happening, did it just start one day out of the blue? Had you previously been able to run the game on the same system hassle free, no freezing?
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May 12, 2008, 06:54 PM // 18:54
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#14
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Lion's Arch Merchant
Join Date: Feb 2008
Location: Somewhere between GW and GW2
Guild: Shaved Wookies [HoT]
Profession: N/
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I've been having mine for the past few weeks.
I previously had the video settings on shadows - low and reflections - terrain & sky but I now put it on max everything but no anti-aliasing.
Can that be the problem too?
I also run windows media player in the background while playing now so can that be a problem too?
btw, it used to crash before too if I minimize GW too often
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May 12, 2008, 08:18 PM // 20:18
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#15
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rattus rattus
Join Date: Jan 2006
Location: London, UK GMT±0 ±1hr DST
Guild: [GURU]GW [wiki]GW2
Profession: R/
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Yup. Stick your reflections and shadows down to minimum. Turn shadows off totally if you can live without them. Both of this are very graphics-intensive.
Problems with minimising are common - especially Alt-Tabbing for some reason (anyone know why?).
I think it's memory related (right?) - sticking another Gig in there wouldn't hurt. Although one should be sufficient..
Oh, and don't try the processor/heatsink thing I said unless you're sure of what you're doing. It's very easy to ruin a processor or memory chip without taking the correct precautions.
__________________
Si non confectus, non reficiat
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May 13, 2008, 04:48 AM // 04:48
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#16
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Lion's Arch Merchant
Join Date: Feb 2008
Location: Somewhere between GW and GW2
Guild: Shaved Wookies [HoT]
Profession: N/
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lol.
I was actually gonna go buy thermal paste
I'll just keep those shadow/reflections minimum then and go buy myself a hairdryer/canned air to clean the inside of my PC
Thanx!
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May 14, 2008, 09:51 PM // 21:51
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#17
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Ascalonian Squire
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in communication with technical support i found that running -no shaders -no sound -dx8, relieved the issue for now(at least for my system). I urge others to try the same and i will update if a better solution is discovered.
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May 15, 2008, 01:39 PM // 13:39
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#18
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Krytan Explorer
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There's no need to run -no sound unless you like playing with no sound. You might also try to run GW with either -no shaders or -dx8 instead of both at the same time.
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May 15, 2008, 07:21 PM // 19:21
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#19
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rattus rattus
Join Date: Jan 2006
Location: London, UK GMT±0 ±1hr DST
Guild: [GURU]GW [wiki]GW2
Profession: R/
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-nosound completely disables sound processing - it's not the same as pressing mute. It has been known to solve problems - try all the above individually. If, say, -nosound works on its own, then there is an issue with your sound card/drivers. That's how diagnosis switches work.
__________________
Si non confectus, non reficiat
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May 16, 2008, 03:57 AM // 03:57
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#20
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Ascalonian Squire
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Quote:
Originally Posted by Dark Kal
There's no need to run -no sound unless you like playing with no sound. You might also try to run GW with either -no shaders or -dx8 instead of both at the same time.
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that is in fact what I am doing, or what i intend to do when i find time. Starting with the three combined is just a work around for the time being.
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