Curse

Less Heroic · Jun 01, 2008, 05:12 AM // 05:12

I stopped playing Guild Wars: Factions for a few months, and now it won't load. I've tried reinstalling it, but that won't work. Is there any way to get it working again?

Snograt · Jun 01, 2008, 05:42 AM // 05:42

What happens when you try?

Does nothing happen?

Does it stop at "Connecting to ArenaNet?

What stage do you get to?

Less Heroic · Jun 01, 2008, 05:46 AM // 05:46

The thing pops up and says "Connecting to ArenaNet" and it doesn't load.

Snograt · Jun 01, 2008, 05:55 AM // 05:55

Check that your firewall is letting Guild Wars connect to the internet.

Less Heroic · Jun 01, 2008, 06:02 AM // 06:02

Still won't work.

Icy The Mage · Jun 01, 2008, 06:07 AM // 06:07

You could also have NOD.32 Antivirus? there's a special thing you have to do to disable it's hidden firewall that's listed on the official site, as I had to as well.

Less Heroic · Jun 01, 2008, 06:19 AM // 06:19

How would I know if I have it?

Less Heroic · Jun 03, 2008, 08:05 PM // 20:05

Anyone know?

Snograt · Jun 03, 2008, 09:08 PM // 21:08

Surely you know what virus protection you have? If not, I'm guessing no :/

If you have an icon that looks a bit like a green eye on your task bar, you've got NOD32. I think it very unlikely that that is your problem, though.

Start up GW and click on the button that says "Test my computer."

This will run a diagnostic that, among other things, tests your route through the internet to ArenaNet.

If you can't even get to the login window, you need to run GW using the -diag switch.

Details to follow if you don't know how to do that...

Less Heroic · Jun 04, 2008, 07:12 PM // 19:12

I can't get to the login screen. How would you use diag switch?

Snograt · Jun 04, 2008, 08:19 PM // 20:19

Ok, let's assume your Guild Wars is located in the default place, that is C:\Program Files\Guild Wars\ - if not, change the following so that it points to the right place.

If you're running XP, click on Start, then Run, and enter the following:

Code:

"C:\Program Files\Guild Wars\gw.exe" -diag

The quotation marks are important, as is the space before -diag

If you're running Vista, enter the same info in the Search bar.

moriz · Jun 04, 2008, 08:32 PM // 20:32

it should be:

"C:\Program Files\Guild Wars\gw.exe" -diag

this isn't a website, so you only use one slash.

Snograt · Jun 04, 2008, 08:39 PM // 20:39

Bah, too much forums, not enough sleep. Gonna edit that and make your post moot

Less Heroic · Jun 06, 2008, 02:20 AM // 02:20

What do you do if you have Vista. I'm sorry I'm not quite understanding.

Less Heroic · Jun 06, 2008, 03:16 AM // 03:16

I think my problem might have to do with McAfee.

Snograt · Jun 06, 2008, 09:51 AM // 09:51

Quote:

Originally Posted by Less Heroic

What do you do if you have Vista. I'm sorry I'm not quite understanding.

In the search bar (under the pearl where the Start button used to be

) enter the following: "C:\Program Files\Guild Wars\gw.exe" -diag

Copy and paste it from this post.

Problem with McAfee? Uninstall and use AVG8.0 free and Comodo free for anti-virus and firewall respectively.

Less Heroic · Jun 07, 2008, 01:05 AM // 01:05

Then what is supposed to happen?

Lord Sojar · Jun 07, 2008, 02:10 AM // 02:10

Open GW, and select the Test My Computer option at the login screen, or whatever it says.

Once it finishes, view the report. Save it as a .txt file. Then zip it into a .zip file. Upload it to your next post using the attachment ability when you post your reply (hit the Go Advanced button below the quick reply box on the forum here) Attach the .zip file, and we can review it.

Less Heroic · Jun 07, 2008, 06:18 PM // 18:18

Well, I got Eye of the North and it installs, but when it goes to the loading screen, it doesn't load.

Snograt · Jun 07, 2008, 06:22 PM // 18:22

Quote:

Originally Posted by Rahja the Thief

Open GW, and select the Test My Computer option at the login screen, or whatever it says.

Once it finishes, view the report. Save it as a .txt file. Then zip it into a .zip file. Upload it to your next post using the attachment ability when you post your reply (hit the Go Advanced button below the quick reply box on the forum here) Attach the .zip file, and we can review it.

Have you done that yet?