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Solikos · Jul 23, 2008, 01:49 AM // 01:49

Hello smart people!

I've recently come back to game after a long long break. I do not recall ever having issues with extreme ping in game, but it's been hitting hard as of this weekend.

I'm almost certain (as certain as a computer illiterate person can be) the problem is not my computer, and it is not directly my ISP. I'm not going to go into the mumbo-jumbo about my computers specs - it runs other graphic intensive games fine (and guild wars as of a week ago) and my FPS is essentially never an issue. This is a ping issue that is specific to Guild Wars (I download at over 100Kb/sec and other online games run fine).

Something that may be of interest, however, is my location... I currently live in Colombia (South America). In fact, my entire Guild Wars experience has been from down here, and I have never had a problem with ping as of yet (typically ping around 150-200). This past weekend it kicked in and hasn't budged out from between 1000 - 8000 ping. (usually around 5000 average). It flirts around in the 150 range in spurts, but never sticks around long enough for me to do much.

So naturally I googled the problem and found some old posts about a similar sounding problem; most suggested the same thing: there is a problem with my connection to Anet. This theory seems solid enough to me. I ran some IP commands in CMD and sure enough it seems like whenever I run an trace on an IP, it times out after 5-10 connections (just after my 'ping' raises from ~50ms to ~200ms on the last connection).

So my question is... Is there anything I can do about this? I assume it will fix itself eventually (seeings as it broke itself on it's own - that's my computer tech experience!). However, if there are any manual fixes, I'd love to hear about them (just explain in ID-10-T code)... If there isn't anything that can be done about this, how long can I expect to be out of business?

I hope I've explained this sufficiently... If you need some additional information/testing, I'll respond whenever I get a chance.

Thanks,

~ Solikos

Ghostcell · Jul 23, 2008, 02:30 AM // 02:30

your best bet is to take it up with you ISP

Hott Bill · Jul 23, 2008, 02:37 AM // 02:37

Are you using ethernet or wireless? If you have a router hooked up to your modem, you will need to allow the UDP Port 6112, (battle.net) to allow guild wars.

[Morkai] · Jul 23, 2008, 02:49 AM // 02:49

Battle.net is Blizzard. Not NC Soft.

As for OPs problem, are you on wireless or Firewire/USB?

It may just be a bad week/day for your ISP.

Tarun · Jul 23, 2008, 03:05 AM // 03:05

When in game, write down the server IP address you're connected to. It'll look like 127.0.0.1

Then exit the game.
Start > Run > cmd

Code:

tracert [IP FROM GAME]

When complete, right click and choose Mark, then highlight the entire trace. Right click and choose Copy, then paste it here.

Snograt · Jul 23, 2008, 05:33 AM // 05:33

Shouldn't that read: tracert the-number-you-just-wrote-down ?

(ID-10-T is my native language)

gremlin · Jul 23, 2008, 07:30 AM // 07:30

Personal experience rather than any tech training or aptitude leads me to deduce it could be your anti virus.spyware.

The one that came with my latest PC so analyses packets that it slows everything right down and as you say connection comes in spurts at times.

It also closes ports if it detects any abnormality in the download.
So when a bad ie corrupted packet comes down to my machine instead of calling for a resend it closes the borders and declares Defcon 2

Given the constant changes to make Windows "Safer" and the race against new internet threats I am at times surprised to have any connection at all.

zamial · Jul 23, 2008, 01:11 PM // 13:11

Quote:

Originally Posted by gremlin

Personal experience rather than any tech training or aptitude leads me to deduce it is Internet Explore because it is avirus embedded withspyware.

It is a abnormality in the browser world.
So when a bad IE corrupted packet comes down to my machine instead of calling for a resend it closes the borders and declares Defcon 2 or goes belly up like a county fair gold fish.

Given the constant changes to make Windows "Safer" and the race against new internet threats, I am at times surprised to find M$ still makes this horrific browser as it kills any connection I haveat all.

Fixed

, Firefox FTW.

If you ping 127.0.0.1 is it stable?
yes = prob is with your IP and anet
no = bad router, modem, rj-45 cable, nic card, wireless or software conflict

could be adware, spyware, a virus.
I suggest to download:
adaware se
spybot s&d
depending on your antivirus, avg or avast!
all free

Just because other games run, doesn't mean you do not have a problem.

Painbringer · Jul 23, 2008, 03:27 PM // 15:27

Something to check

Is your firewall allowing GW?

Sounds stupid yes but when I reinstalled my Norton Internet Security 2008 I was experiencing terrible pings. Like you describe (during non event times) The Firewall setting in Norton said custom for Guild Wars. I changed it to Allow and zip I had my ping back.

My guess is norton was scanning all the downloads that happen behind the scene slowing things down.

gremlin · Jul 23, 2008, 09:00 PM // 21:00

Quote:

Originally Posted by zamial

Fixed

, Firefox FTW.

If you ping 127.0.0.1 is it stable?
yes = prob is with your IP and anet
no = bad router, modem, rj-45 cable, nic card, wireless or software conflict

could be adware, spyware, a virus.
I suggest to download:
adaware se
spybot s&d
depending on your antivirus, avg or avast!
all free

Just because other games run, doesn't mean you do not have a problem.

I liked your edited version of my post better than mine

I wouldn't use Ie if they paid me, Well ok if they paid me enough I would, but I use firefox 3 for preference.

The internet protection that caused the problems was named Tesco internet security "thats the name of a uk supermarket"
Its actually Panda internet security 2007 platinum.
I do like it and feel secure enough from threats but it hates my newsgroup reader and doesn't like the vista email program.