Curse

Minako Okanim · Sep 11, 2008, 08:40 PM // 20:40

I don't know which section this should go in but here goes. I had no problems with my in-game sound at all until the 10th september update....now I have no sound at all for some reason, it's like it got muted and stuff but it's not.

I'm really angry as I seem to be the only one with this problem. I am using a on-board realtek ac97 audio sound device...

moriz · Sep 11, 2008, 09:13 PM // 21:13

Updated the FMOD sound library to correct several issues, notably a crash bug on multi-processor computers.

that's from the official wiki notes.

can you post the rest of your system specs?

Minako Okanim · Sep 11, 2008, 09:17 PM // 21:17

Sure:

Os: Windows XP service pack 2
Processor: Intel Celeron 2.66Ghz/2.67ghz (no I have no idea what it means I don't even have a dual core)
Ram: 1GB
Graphics: Nvidia 8500 GT 1GB
Direct X 9.0c
Realtek Ac97 Audio

Taisayacho · Sep 11, 2008, 09:25 PM // 21:25

This sounds overly simplistic, and I doubt it will help much, but every once in a while my GW sound will stop working, I just have to restart my system. Have you tried that?

Minako Okanim · Sep 11, 2008, 09:29 PM // 21:29

It has no sound on starting the game up. I've tried restarting the comp a dozen times

moriz · Sep 11, 2008, 09:33 PM // 21:33

try running the game with the -dsound command line switch. this will force the game to use the old directsound software mixer. since your computer is fairly old, it might give you your sound back.

Minako Okanim · Sep 11, 2008, 09:35 PM // 21:35

Yeah I tried that....but funningly enough it makes the game super laggy for some reason then =/ it's highly frustrating

Snograt · Sep 11, 2008, 09:35 PM // 21:35

Hmm, wasn't there a -sndasio too?

...probably best to ignore me, though

Minako Okanim · Sep 11, 2008, 10:17 PM // 22:17

Tried those options.....same as before, any way i can complain to anet about this? >_>

DutchGun · Sep 12, 2008, 09:46 PM // 21:46

I might try looking to see if there's an updated sound driver for your system. That's always something to try when you have issues that no one else seems to be experiencing.

I've had strange sound issues cleared up when I updated my drivers before, so it's worth trying.

Minako Okanim · Sep 13, 2008, 04:36 AM // 04:36

Thanks from a Private message I have recieved i am going to show you my specs via a test my computer I did via log in screen:

Time of this report: 9/13/2008, 05:30:59
Machine name: HOME
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Language: English (Regional Setting: English)
System Manufacturer: AWARD_
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Celeron(R) CPU 2.66GHz
Memory: 1024MB RAM
Page File: 489MB used, 1970MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_0C98105B&REV_A0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.6290 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/6/2008 15:45:14, 4122112 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

I hope this will give some idea on whats gone wrong

Snograt · Sep 13, 2008, 09:31 AM // 09:31

You could try Realtek's generic drivers - http://www.realtek.com.tw/downloads/...3&DownTypeID=3 - although it is usually better to get them from your motherboard manufacturer.

DutchGun · Sep 13, 2008, 11:48 PM // 23:48

Another one to try is:

-sndwinmm

I believe this outputs to the Windows Multimedia output driver. This would have higher latency than the directsound driver output, but it might work for you.

Cro Ronin · Sep 14, 2008, 02:50 PM // 14:50

I have some problem like you.Also have some sound Realtek ac97.update 10 september not working at all!
HELP !!!!!!!!!

Brianna · Sep 14, 2008, 03:07 PM // 15:07

I suggest that you people report this to A-Net via a support ticket on PlayNC. I am leaning more and more towards it being their problem.

Tarun · Sep 14, 2008, 05:24 PM // 17:24

Minako, I'd recommend updating to SP3 regardless of the current issues.

DutchGun · Sep 14, 2008, 06:36 PM // 18:36

Quote:

Originally Posted by Brianna

I suggest that you people report this to A-Net via a support ticket on PlayNC. I am leaning more and more towards it being their problem.

Yeah, seeing as they explicitly mention a sound system update, that seems fairly certain. It probably wouldn't hurt to give them more info. Obviously, it's not everyone that's having an issue. It seems to be limited so far to Realtek AC97 drivers. Also, I think the more info we gather here, the easier it will be for the devs to fix.

Incidentally, is there anyone with a Realtek AC97 driver who's sound is ok? I'm curious exactly what the common thread is...

Brianna · Sep 14, 2008, 07:04 PM // 19:04

My second computer has the Realtek AC97 on it. I just started up Guild Wars to test the sound and everything seems fine, I can't really confirm if it messes up elsewhere though because I don't play anymore and it would be really annoying to go tons of places to find out.

My main computer just has ''Realtek HD Audio output'' for it's device. Both computers are running off of the Integrated mobo sound cards of course.

My motherboard on the second computer: Nforce4 - A754: http://www.newegg.com/product/produc...82E16813135190

Quote:

Sound driver version:

*Name: ALCXWDM.SYS

*Version: 5.10.0000.6220 (English)

*Date: 1/25/2007

*WHQL Logo'd: N/A

*Other Files: Blank

*Provider: Realtek Semiconductor Corp

Hardware acceleration on full. Taken from DxDiag.

Main computer's mobo: GeForce 7050 M-M http://www.ecsusa.com/ECSWebSite/Pro...nuID=1&LanID=9

Quote:

Sound Driver version:

*Name: RtkHDAud.sys

*Version: 5.10.0000.5443 (English)

*Date: 7/9/2007

*WHQL Logo'd: N/A

*Other files: Blank

*Provider: Realtek Semiconductor Corp

Full hardware acceleration enabled, taken from DxDiag.

Just posting all that for informational purposes, it works on my realtek audio systems as far as my tests go.

Oops and I almost forgot to mention, both systems are running off of Windows XP Professional SP2.

Minako Okanim · Sep 18, 2008, 04:33 PM // 16:33

*sighs* My sounds STILL not working and I have tried everything. bar ripping my hair out and breaking into my savings to buy a soundcard >_>

Absinth187 · Sep 18, 2008, 04:50 PM // 16:50

Do you have any headphones plugged into your tower at all? I'm not a tech guru at all so I don't know how it could default possibly to headphones for a particular game, but it's the only thing I can think of. Also, maybe check your sound options in the Control Panel and in-game Options if you haven't already. Which you probably have...sorry I'm no help.