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Old Jun 13, 2009, 10:36 AM // 10:36   #1
Pre-Searing Cadet
 
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Exclamation Error=227, Has my account been kidnapped!?

I tried to log into my guild wars acconut today and it wouldn't let me and said it was error=227. I tried changing my password but it dosn't recognise my login name, even though it has been rememberd since i started playing the game and it has always worked! I have e-mailed the support people and hopefuly i will get my account back. However i would like to know what it behind this problem, it is highly unlikely i have been hacked as i am epically careful with my information. Could it possibly be a problem with Guild Wars itself, could it have just forgotten me?
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Old Jun 13, 2009, 12:26 PM // 12:26   #2
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Did you download any programs lately, there might have been a keylogger.
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Old Jun 13, 2009, 12:48 PM // 12:48   #3
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i dont think gw forgot you....

you obviously wheren't epically careful with your info fraid to say :/
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Old Jun 13, 2009, 12:57 PM // 12:57   #4
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According To Wiki:

"We don't recognize your account information. Please try again."

Make sure you entered your account information correctly. Check to make sure you registered an account with that name/address.
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Old Jun 13, 2009, 01:16 PM // 13:16   #5
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check if you have capslock on
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Old Jun 13, 2009, 02:37 PM // 14:37   #6
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Quote:
Originally Posted by farmerfez View Post
i dont think gw forgot you....

you obviously wheren't epically careful with your info fraid to say :/

Obviously you weren't. The only people who can really help you at this time is support.

Good Luck.
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Old Jun 13, 2009, 04:11 PM // 16:11   #7
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kidnapped! hahahaha
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Old Jun 13, 2009, 05:27 PM // 17:27   #8
Jungle Guide
 
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Try using a correct PW, you probably have caps on :P
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