Jul 06, 2009, 02:59 PM // 14:59
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#1
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Site Contributor
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Don't Use McAfee, and really really don't update it
McAfee false-positive glitch fells PCs worldwide
Posted in Security, 3rd July 2009 22:48 GMT
IT admins across the globe are letting out a collective groan after servers and PCs running McAfee VirusScan were brought down when the anti-virus program attacked their core system files. In some cases, this caused the machines to display the dreaded blue screen of death.
Details are still coming in, but forums here and here show that it's affecting McAfee customers in Germany, Italy, and elsewhere. A UK-based Reg reader, who asked to remain anonymous because he was not authorized by his employer to speak to the press, said the glitch simultaneously leveled half of a customer's 140 machines after they updated to the latest virus signature file.
"Literally half of the machines were down with this McAfee anti-virus message IDing valid programs as having this trojan," the IT consultant said. "Literally half the office switched off their PCs and were just twiddling their thumbs."
When the consultant returned to his office he was relieved that his own laptop, which also uses VirusScan, was working normally. Then, suddenly, when it installed the latest McAfee DAT file, his computer was also smitten. The anti-virus program identified winvnc.exe and several other legitimate files as malware and attempted to quarantine them. With several core system files out of commission, the machine was rendered an expensive paperweight.
A McAfee representative in the US didn't immediately respond to phone calls seeking comment. Friday is a holiday for many US employees in observance of Saturday's Independence Day.
Based on anecdotes, the glitch appears to be caused when older VirusScan engines install DAT 5664, which McAfee seems to have pushed out in the past 24 hours. Affected systems then begin identifying a wide variety of legitimate - and frequently crucial - system files as malware. Files belonging to Microsoft Internet Explorer, drivers for Compaq computers, and even the McAfee-associated McScript.exe were being identified as a trojan called PWS!hv.aq, according to the posts and interviews.
We're still trying to determine how widespread this false-positive glitch is being felt and whether people have found any reliable fixes.
http://www.theregister.co.uk/2009/07...sitive_glitch/
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Jul 06, 2009, 04:28 PM // 16:28
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#2
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Desert Nomad
Join Date: Sep 2007
Profession: N/
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Ahahahahahahahahahahahahahahahahahaha. Amazing.
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Jul 06, 2009, 05:04 PM // 17:04
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#3
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Departed from Tyria
Join Date: May 2007
Guild: Clan Dethryche [dth]
Profession: R/
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Quote:
Originally Posted by Inde
and even the McAfee-associated McScript.exe were being identified as a trojan called PWS!hv.aq, according to the posts and interviews.
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An anti-virus program that identifies itself as a virus? Fabulous.
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Jul 06, 2009, 05:05 PM // 17:05
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#4
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Jungle Guide
Join Date: Oct 2007
Guild: Heroes of Elonia [HE]
Profession: W/Rt
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Oh the irony. Thanks Inde.
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Jul 06, 2009, 05:35 PM // 17:35
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#5
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Desert Nomad
Join Date: Jan 2008
Profession: Mo/
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Only affected European countries?
It's a conspiracy, I tell you! Conspiracy!
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Jul 06, 2009, 05:57 PM // 17:57
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#6
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Furnace Stoker
Join Date: Jan 2007
Location: Ohio
Guild: I Will Never Join Your Guild (NTY)
Profession: R/
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Maybe now peeps will listen when I say to avoid McAfee..... (Norton too btw!!!)
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Jul 06, 2009, 06:03 PM // 18:03
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#7
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Frost Gate Guardian
Join Date: Feb 2009
Guild: Highly Innapropriate [HI]
Profession: W/Mo
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Huh, no problems here. Must be because I live in America.
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Jul 06, 2009, 06:09 PM // 18:09
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#8
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Silence and Motion
Join Date: Jul 2006
Location: Buffalo NY
Guild: New Horizon [NH]
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Quote:
Originally Posted by Inde
Files belonging to Microsoft Internet Explorer, drivers for Compaq computers, and even the McAfee-associated McScript.exe were being identified as a trojan called PWS!hv.aq, according to the posts and interviews.
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That is just hilarious.
It's too bad Kaspersky costs so much =(
__________________
Currently active in GW1 as of February 2015!
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Jul 06, 2009, 06:10 PM // 18:10
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#9
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Krytan Explorer
Join Date: Mar 2008
Location: England
Guild: X Devils Rejects X
Profession: W/Mo
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Yeah.. these shop bought ones seem to suck ass.
I just use Avast. <3
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Jul 06, 2009, 06:15 PM // 18:15
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#10
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Lion's Arch Merchant
Join Date: Feb 2008
Guild: Looking For TA Guild!
Profession: W/
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DAAAAAAAAAAM i was wondering what was going on with McAfee my Laptop is all RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GOed up
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Jul 06, 2009, 06:17 PM // 18:17
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#11
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Wilds Pathfinder
Join Date: May 2007
Guild: Scions of Carver [SCAR]
Profession: E/
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a program that destroys the computer that it worked so hard to protect. Oh this is just madness...
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Jul 06, 2009, 06:25 PM // 18:25
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#12
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Lion's Arch Merchant
Join Date: Feb 2008
Guild: Looking For TA Guild!
Profession: W/
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anyone know any good free Anti virus - spyware programs i should use after i try to fix my laptop?
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Jul 06, 2009, 06:35 PM // 18:35
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#13
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Desert Nomad
Join Date: May 2005
Location: Toronto, Ont.
Guild: [DT][pT][jT][Grim][Nion]
Profession: W/
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Quote:
Originally Posted by Ariena Najea
It's too bad Kaspersky costs so much =(
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Look for it on sale or something. I picked up Kaspersky Internet Security 09 for 20$ 3 users...
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Jul 06, 2009, 06:37 PM // 18:37
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#14
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Jungle Guide
Join Date: Jan 2009
Location: US
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This isn't that rare. I've heard of NOD32 doing this one but not on this scale. Usually these things are fixed fast but still cause a mess. I do hate McAfee though and always will. Slow, clunky software with options not in easy to find places, not that resource or detection rate good. I wish they'd just die. In 2000 they had a Spyware finder but it really just found everything BUT Spyware and tried to shred it.
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Jul 06, 2009, 07:06 PM // 19:06
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#15
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Desert Nomad
Join Date: Aug 2007
Guild: Primeval Warlords[wuw]
Profession: R/
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Quote:
Originally Posted by The Air Revenger
anyone know any good free Anti virus - spyware programs i should use after i try to fix my laptop?
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I use Avast! + spybot S&D. Both free for personal use.
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Jul 06, 2009, 07:09 PM // 19:09
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#16
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Ascalonian Squire
Join Date: May 2009
Location: UK (home of wet n' windy)
Profession: E/Mo
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owch unlucky i myself use McAfee so im gunna take real care or change anti-virus
lol yeah its a conspiricy sounds like terminator like skynet its become self awear and will launch lots of robots 2 kill ppl :P lol its madness....or maybe ive just been watching too many films
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Jul 06, 2009, 07:12 PM // 19:12
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#17
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Grotto Attendant
Join Date: Jan 2007
Location: Niflheim
Profession: R/
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In Soviet Union, anti-virus stops YOU!
Quote:
Originally Posted by refer
This isn't that rare. I've heard of NOD32 doing this one but not on this scale.
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Never happened to me. But it did block GW for me once.
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Jul 06, 2009, 07:36 PM // 19:36
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#18
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Jungle Guide
Join Date: Jan 2009
Location: US
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Quote:
Originally Posted by Abedeus
In Soviet Union, anti-virus stops YOU!
Never happened to me. But it did block GW for me once.
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They fixed the problem in like 3 hours so it didn't spread much. http://kb.eset.com/esetkb/index?page...nt&id=SOLN2181
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Jul 06, 2009, 07:52 PM // 19:52
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#19
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Technician's Corner Moderator
Join Date: Jan 2006
Location: The TARDIS
Guild: http://www.lunarsoft.net/ http://forums.lunarsoft.net/
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This happened to AVG earlier this year too.
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Jul 07, 2009, 12:31 AM // 00:31
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#20
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Major-General Awesome
Join Date: Aug 2005
Location: Aussie Trolling Crew HQ - Event Organiser and IRC Tiger
Guild: Ex Talionis [Law], Trinity of the Ascended [ToA] ̖̊̋̌̍̎̊̋&#
Profession: W/
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I've been telling people to not use McAfee and Norton for ages. Both are trash.
Use Avira. Better/faster than Avast!
That, or get NOD32.
__________________
I came when I heard you'd beaten the ELITE FOUR.
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