Jun 23, 2009, 06:18 PM // 18:18
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#21
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Lion's Arch Merchant
Join Date: Jun 2006
Location: Somewhere you can't see
Guild: Limburgse Jagers [LJ]
Profession: N/
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I'm not facing any problems at all, but make sure gw.exe is in the exception list of the IMON of NOD32 (it worked for me like 3 months ago). So I don't think the problem is on anet's side but its lying in between.
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Jun 23, 2009, 06:26 PM // 18:26
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#22
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Academy Page
Join Date: Jun 2007
Location: The Netherlands
Guild: De Snowball Boot[HoHo] / Two Thousand Eleven[Pzz]
Profession: R/Me
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Quote:
Originally Posted by Smurf Minions
I'm not facing any problems at all, but make sure gw.exe is in the exception list of the IMON of NOD32 (it worked for me like 3 months ago). So I don't think the problem is on anet's side but its lying in between.
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Well if i had NOD32 then u mybe had a point..but i didnt so its all anet's fault
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Jun 23, 2009, 06:28 PM // 18:28
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#23
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Academy Page
Join Date: Jun 2009
Guild: Martyrs to the Ether
Profession: R/
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Problem is, cant access the website to contact anet tech support
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Jun 23, 2009, 06:33 PM // 18:33
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#24
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Academy Page
Join Date: Jun 2007
Location: The Netherlands
Guild: De Snowball Boot[HoHo] / Two Thousand Eleven[Pzz]
Profession: R/Me
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Quote:
Originally Posted by caxman
Problem is, cant access the website to contact anet tech support
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well got the same...(no im not french)
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Jun 23, 2009, 06:38 PM // 18:38
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#25
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Academy Page
Join Date: Jun 2009
Guild: Martyrs to the Ether
Profession: R/
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It seems that all the firewall problems stem from people using NOD32
Im using AVG for antivirus and the windows firewall, ive made sure GW is on the exceptions and ive opened the ports it recommends.
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Jun 23, 2009, 06:45 PM // 18:45
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#26
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Academy Page
Join Date: Jun 2007
Location: The Netherlands
Guild: De Snowball Boot[HoHo] / Two Thousand Eleven[Pzz]
Profession: R/Me
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well ''alot'' of people with the same firewall problem on the same time is a bit weird..and there already was alot of lagg/DC's for days so its just anet..but because they never look here ofc and i cant go to guildwars.com or the support i just need to wait before they do something...(if it will be aslong as XTH im gonna play runescape /not)
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Jun 23, 2009, 06:49 PM // 18:49
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#27
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Academy Page
Join Date: Jun 2009
Guild: Martyrs to the Ether
Profession: R/
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need someone to direct them here, or go onto tech support and ask for a solution for us
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Jun 23, 2009, 06:49 PM // 18:49
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#28
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Ascalonian Squire
Join Date: Mar 2006
Location: England
Guild: Myth of the Phoenix
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Quote:
Originally Posted by Leet Tankur
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I have performed the above as I am having the same error 58 with no access to official wiki or official site or ncsoft site.
Still can't get on though
My night off playing down the pan!
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Jun 23, 2009, 07:34 PM // 19:34
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#29
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Pre-Searing Cadet
Join Date: Jan 2009
Guild: ICE
Profession: R/
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Error =058
Quote:
Originally Posted by caxman
It seems that all the firewall problems stem from people using NOD32
Im using AVG for antivirus and the windows firewall, ive made sure GW is on the exceptions and ive opened the ports it recommends.
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I am having a problem with error =058, tried resetting pc, resetting router, trying a different pc! Still can't get in.
I don't have NOD32, am using AVG and windows firewall too, anyone have any suggestions? very frustrated
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Jun 23, 2009, 07:52 PM // 19:52
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#30
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Academy Page
Join Date: Jun 2007
Location: The Netherlands
Guild: De Snowball Boot[HoHo] / Two Thousand Eleven[Pzz]
Profession: R/Me
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Quote:
Originally Posted by Frostylady
I am having a problem with error =058, tried resetting pc, resetting router, trying a different pc! Still can't get in.
I don't have NOD32, am using AVG and windows firewall too, anyone have any suggestions? very frustrated
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Welcome to Tha Club
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Jun 23, 2009, 07:55 PM // 19:55
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#31
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Desert Nomad
Join Date: Jul 2007
Location: Cuba
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While i also use Nod32, that's not the problem here, as I cant access GW or the websites from any pc on my network.
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Jun 23, 2009, 08:00 PM // 20:00
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#32
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Academy Page
Join Date: Jun 2009
Guild: Martyrs to the Ether
Profession: R/
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Quote:
Originally Posted by slowerpoke
While i also use Nod32, that's not the problem here, as I cant access GW or the websites from any pc on my network.
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I have the same problem, not able to access website on any comp
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Jun 23, 2009, 08:10 PM // 20:10
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#33
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ArenaNet
Join Date: Apr 2008
Profession: Me/
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If you're experiencing issues connecting or of you're lagging out, could you let me know what region you're connecting from? We've had reports from Europe about this recently, and our team's taking a look at those, but it would be useful to know whether this is happening outside of Europe, too.
__________________
Regina Buenaobra
Community Manager
ArenaNet, Inc.
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Jun 23, 2009, 08:17 PM // 20:17
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#34
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Academy Page
Join Date: Jun 2009
Guild: Martyrs to the Ether
Profession: R/
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Im connecting from England
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Jun 23, 2009, 08:21 PM // 20:21
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#35
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Desert Nomad
Join Date: Jul 2007
Location: Cuba
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Assuming its not a client side problem, either its our ISPs end or ANet have routing issues from their web servers to certain parts of the internet.
Quote:
Originally Posted by Regina Buenaobra
If you're experiencing issues connecting or of you're lagging out, could you let me know what region you're connecting from? We've had reports from Europe about this recently, and our team's taking a look at those, but it would be useful to know whether this is happening outside of Europe, too.
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UK here.
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Jun 23, 2009, 08:23 PM // 20:23
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#36
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Academy Page
Join Date: Jun 2007
Location: The Netherlands
Guild: De Snowball Boot[HoHo] / Two Thousand Eleven[Pzz]
Profession: R/Me
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Netherlands so ye europe server
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Jun 23, 2009, 08:30 PM // 20:30
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#37
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Frost Gate Guardian
Join Date: May 2006
Guild: Saviors of [EviL]
Profession: A/
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Quote:
Originally Posted by Regina Buenaobra
If you're experiencing issues connecting or of you're lagging out, could you let me know what region you're connecting from? We've had reports from Europe about this recently, and our team's taking a look at those, but it would be useful to know whether this is happening outside of Europe, too.
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indiana.
getting all sorts of errors and serious lag when i had none about 2 weeks ago.
random ping spikes, 007's, 058's etc...
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Jun 23, 2009, 08:32 PM // 20:32
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#38
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Pre-Searing Cadet
Join Date: Jan 2009
Guild: ICE
Profession: R/
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Quote:
Originally Posted by Regina Buenaobra
If you're experiencing issues connecting or of you're lagging out, could you let me know what region you're connecting from? We've had reports from Europe about this recently, and our team's taking a look at those, but it would be useful to know whether this is happening outside of Europe, too.
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Hi Regina,
Am from the UK.
Am glad you know something about this already.
Looking forward to the solution.
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Jun 23, 2009, 08:51 PM // 20:51
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#40
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Frost Gate Guardian
Join Date: Mar 2006
Guild: MARA
Profession: R/
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same here from england, after running a test looks to be a routing issue going through france
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