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Old Jun 21, 2009, 05:14 PM // 17:14   #1
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Exclamation Intense amount of err7/err58

Ever since the update, i havent been able to play GW - simply cant login.

I get err7 and err58 (Which is the same) all the time. My internet is fine as it is, only GW causes problems.

I logged on short after the update to check it out, got the first err7 after 30mins and havent been able to logon since.

Any suggestions?

/Ash
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Old Jun 22, 2009, 07:24 AM // 07:24   #2
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I'm getting Code=058 problems since yesterday. For me it was related to the update in combination with Eset Smart Security 3.

A solution is mentioned here:
http://help.ncsoft.com/cgi-bin/ncsof...3104 #article.

The strange thing is that it has been working fine for a long time but suddenly NOD32/Eset began to block GW.

Keywords: Eset Smart Security NOD32
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Old Jun 22, 2009, 10:33 AM // 10:33   #3
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Thank you for your input, but i cant really figure it out o.O

This is what it looks like here

/Help QQ
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Old Jun 22, 2009, 01:08 PM // 13:08   #4
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ArenaNet needs to update it's knowledge base. The procedure is a bit different. You can do it in advanced setup.

First try to Disable the antivirus protection to see if that fixes it. If it does, re-enable it and then use the advanced setup with the instructions provided.
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Old Jun 22, 2009, 01:31 PM // 13:31   #5
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I have many problems to connect @ guildwars and gw website...
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Old Jun 22, 2009, 01:35 PM // 13:35   #6
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Even tho i've made NOD32 exclude my GW folder it still blocks GW :/

I have to disable GW in order to play, and i cant enable NOD32 before im done playing
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Old Jun 22, 2009, 02:16 PM // 14:16   #7
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Mine is not an antivirus problem, i tried to disable it totally and gw still not work...what's happening?
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Old Jun 22, 2009, 06:38 PM // 18:38   #8
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Try Start > Run > and type in: CMD

Read this entire thing before you do anything: type in the CMD window: ipconfig/release THEN wait a sec and do ipconfig/renew

More:
This might sound crazy but unplug your internet modem for 30 seconds then plug it back in and let it restart and such. Then try GW, if that didn't work do the same with your router and try again. If that didn't work actually reset your router with the reset button usually located on the back.

And one last crazy thing, IF you guys leave your computer on for weeks on end and this problem has happened and your computer has not been shut down since before this problem has been happening, shut it down for a sec then start it back up.

Before you say those won't work it's only GW, the internet is fine, think that it might be a setting changed within your router or something in the modem went haywire and to allow guildwars packets to connect properly again this might need to be done.

But a lot of stuff did break with the past updates.
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Old Jun 23, 2009, 11:31 AM // 11:31   #9
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This is the solution for Nod32 3:

Quote:
1. Got to Setup, then Antivirus and Antispyware, then Web Access Protection, then HTTP, then Web Browsers.

2. Once there, click on Add and select the Guild Wars excecutable, Gw.exe, which is typically located in C:\Program Files\Guild Wars

3. Once that is done, click on the box next to the new entry so that the checkbox has a red X in it.
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Old Jun 23, 2009, 03:05 PM // 15:05   #10
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Doesnt help Hyper
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Old Jun 23, 2009, 03:22 PM // 15:22   #11
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well i got the same problem atm...just dced out of gvg and now i cant get back in and says error:058 my internet is fine (i can post here to :P ) restarting modem/pc doesnt work to...its just GW and not ur internet


Edit: just reinstalled guildwars and that doesnt work to...just keep getting code 058 and cant login..

Last edited by don richardos; Jun 23, 2009 at 05:01 PM // 17:01..
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Old Jun 23, 2009, 05:16 PM // 17:16   #12
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got the same too here in france
seems GW servers have problems
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Old Jun 23, 2009, 05:41 PM // 17:41   #13
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i wonder if anybody can connect right now?
seems GW site is unaccessible , and the game too
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Old Jun 23, 2009, 05:45 PM // 17:45   #14
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I cant access the website at all or the game, i can usually tell if i'm connected because the login announcements dont appear.

My internet is working fine

i've system restored, reinstalled guildwars, opened up ports on my firewall
nothing has changed =/

Any ideas? Im gonna try the modem thing in a minute

Last edited by caxman; Jun 23, 2009 at 05:47 PM // 17:47..
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Old Jun 23, 2009, 05:45 PM // 17:45   #15
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Complete guide how to enable Guild Wars through Nod32 Antivirus:

http://hdcpremium.webs.com/guildwarstutorials.htm
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Old Jun 23, 2009, 05:51 PM // 17:51   #16
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i'm not using nod32
and gw was connecting right before 15h00 pm gmt approx
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Old Jun 23, 2009, 05:54 PM // 17:54   #17
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Quote:
Originally Posted by jeffersons View Post
i wonder if anybody can connect right now?
seems GW site is unaccessible , and the game too
Yes I can connect to Guild Wars right now just fine. Check your connection.
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Old Jun 23, 2009, 05:57 PM // 17:57   #18
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Quote:
Originally Posted by jeffersons View Post
i wonder if anybody can connect right now?
seems GW site is unaccessible , and the game too
I can't connect to the site or game either, i can use the internet fine, msn, other games all work.

I dont think its our connections, i think the problem is on anet's side.
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Old Jun 23, 2009, 06:13 PM // 18:13   #19
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Quote:
Originally Posted by caxman View Post
I can't connect to the site or game either, i can use the internet fine, msn, other games all work.

I dont think its our connections, i think the problem is on anet's side.
well got the same after i dced the login announcement doesnt show anymore and coed 058 ofc..its not my internet/router/modem/whatever its just anet so hope they will find something for it soon or just response on us
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Old Jun 23, 2009, 06:14 PM // 18:14   #20
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same problem for me, i can't connect to guild wars.
err 58, my internet is working fine (everything is working, websites, onther games, msn, etc..). No access to gw wiki or gw official web site...
I'm from France too and the problem started around 6:00 pm ..
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