Curse

Rushin Roulette · Nov 05, 2010, 05:22 AM // 05:22

I experienced my first BSOD on a Windows system since about 4 years (Including the time before Windows 7 when I was using XP that is).

Since the BSOD (didnt write down the error code Im afraid) my sound is not working any more and the Device manager shows me this error;

My system is currently;

OS: Windows 7 64bit Ultimate
DX Status: Directx 10.1
CPU: TripleCore AMD Phenom X3 8750,02400MHz
Motherboard: Asus M3N-HT Deluxe
GPU: NVIDIA GeForce 9800 GTX+
RAM: 4GB Corsair XMS2 (5-5-5-12)
Soundcard: Creative CA20K1 X-Fi Xtream Fidelity (Music version)
(This information was taken from Everest... so something in the system still recognises the Sound Card)

Ive tried using the "Fix drivers" function on the Creative install CD (I get the message that there are already newer versions of the driver already installed), deleting the drivers from the device manager and reinstalling from the CD or using downloads from the Creative website to either upgrade drivers already installed and a new install (none of these attempts worked either).

Do any of you guys have a suggestion for me how to fix this problem... or is it as I fear, the BSOD happened because something in the Soundcard is irrepairably fried?

Thanks for your help

Quaker · Nov 05, 2010, 02:06 PM // 14:06

It definitely sounds like a fried sound card, since you've tried re-installing the drivers. About the only way to check for sure would be to replace the sound card.
Some things to try:
- remove the sound card, make sure there is no dust or junk in it's slot, and re-install it. Re-install it in a different slot if you can.

- most likely, the motherboard has on-board sound. Get into the BIOS and see if the on-board sound is disabled. If it isn't, set it to disable (if possible) and try the sound again.
- If the on-board sound is disabled then enable it, remove the sound card, un-install the creative drivers and install the on-board drivers (Windows might autodetect/autoinsrtall). That should get your sound back.

Elder III · Nov 05, 2010, 08:25 PM // 20:25

What Quaker said.....

go ahead and verify that the onboard sound works; chances are pretty good that it will and that your sound card is toast, but test installing it in a second system is the only way to know for sure.

Rushin Roulette · Nov 08, 2010, 10:43 AM // 10:43

Thanks for the help you 2. Bought a new Soundcard to test... and it seems like the old one was toast. The only other system I would have to test anything on is a Laptop... but I beleive I would have broken more than just the soundcard if I had tried to force it into a laptop

.

Had a bit of fun and confusion when the salesperson tried to explain where to put the new soundcard, seeing as my old one needed a different much longer one (I was confused to the point as the salesperson wanted me to put the card into the slot for a Videocard PCI-E instead of PCI which I had never noticed before

)

EDIT:

Maybe you can help me with the following little problem with the new card. Its a PCI Express X-Fi Titanium, but I cant seem to get the microphone to work over the soundcard. Ive tried searching Tech forums for answers and dowloading the newest drivers from Creative, but it my computer still stubbornly refuses to acknowledge the presence of a Microphone jack on the coundcard. Ive managed to get a temporary work around by pluging the Headphones into the Creative soundcard and the microphone of the headset into the onboard soundcard, but Id prefere to have all controlls over one pannel instead of half on the Creative one and half on the Windows one.

Elder III · Nov 08, 2010, 09:54 PM // 21:54

Try disabling the onboard sound, may be conflicting between the two.

Rushin Roulette · Nov 09, 2010, 09:36 AM // 09:36

Quote:

Originally Posted by Elder III

Try disabling the onboard sound, may be conflicting between the two.

Was that way before I enabled it again im afraid. I just used the workaround after I had tried the solution attempts from the forums I had Googled, before that the Soundcard was completely enabled and the onboard sound completely disabled.