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Old May 12, 2010, 12:31 AM // 00:31   #1
Ascalonian Squire
 
Join Date: Jul 2006
Guild: RTG
Profession: W/
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Default Please Help, Can't connect to Arenanet at all!

Please help me figure this out, it is driving me nuts. I came back home after the summer, ready to play some GW. When I started it up, it is just sitting at a screen which says "Connecting to Arenanet" and stays at 0%. Everywhere I look people just say it is a firewall issue. However, GW.exe is an exception on my firewall, and it did nothing. Then I disabled my firewall completely, still nothing. I ran a diagnostic test on GW and as far as I can tell, here is the problem:


= Discovering external address
================================================== ============================
Connect failed
Completed in 10.03 seconds


================================================== ============================
= Checking server connectivity
================================================== ============================
Diag.ArenaNetworks.com
206.127.147.153:6112 - connect failed
216.107.245.41:6112 - connect failed
216.107.245.77:6112 - connect failed
206.127.146.41:6112 - connect failed
206.127.147.153:80 - connect failed
216.107.245.41:80 - connect failed
216.107.245.77:80 - connect failed
206.127.146.41:80 - connect failed

File1.ArenaNetworks.com
216.107.245.113:6112 - connect failed
216.107.245.41:6112 - connect failed
216.107.245.77:6112 - connect failed
216.107.245.113:80 - connect failed
216.107.245.41:80 - connect failed
216.107.245.77:80 - connect failed

Auth1.ArenaNetworks.com
216.107.245.70:6112 - connect failed
216.107.245.84:6112 - connect failed
216.107.245.86:6112 - connect failed
216.107.245.87:6112 - connect failed
216.107.245.117:6112 - connect failed
216.107.245.118:6112 - connect failed
216.107.245.119:6112 - connect failed
216.107.245.120:6112 - connect failed
216.107.245.121:6112 - connect failed
216.107.245.70:80 - connect failed
216.107.245.84:80 - connect failed
216.107.245.86:80 - connect failed
216.107.245.87:80 - connect failed
216.107.245.117:80 - connect failed
216.107.245.118:80 - connect failed
216.107.245.119:80 - connect failed
216.107.245.120:80 - connect failed
216.107.245.121:80 - connect failed

Completed in 30.09 seconds

If anyone needs to see more of the diagnostic test, let me know.

No matter what I try, nothing is working. I really want to play GW but this is getting really frustrating. Someone please help me out!
Shattuck is offline   Reply With Quote
Old May 12, 2010, 01:23 AM // 01:23   #2
Pre-Searing Cadet
 
Join Date: Apr 2010
Guild: MoOr
Profession: E/Mo
Default Try this

I had the same problem for a while. I solved it by deleting the gw.dat file. I had to re-download everything, but it worked. I might also recommend trying a complete uninstall and reinstall.
tigzzz is offline   Reply With Quote
Old May 12, 2010, 02:23 AM // 02:23   #3
Ascalonian Squire
 
Join Date: Jul 2006
Guild: RTG
Profession: W/
Default

Thanks for the tip, I actually figured out a different way to do it though. I disabled Windows Firewall completely, stopped it, then went into the command prompt and deleted sharing. Then I downloaded a new firewall (Comodo) and restarted my computer. For some reason that did the trick. Or at least it seems to, I am now waiting on an update to finish downloading (haven't played the game in about 6 months) so I will report back here when it is finished, if it actually works.
Shattuck is offline   Reply With Quote
Old May 12, 2010, 03:57 AM // 03:57   #4
Jungle Guide
 
Kumu Honua's Avatar
 
Join Date: Feb 2008
Default

Did you happen to install PeerGuardian2? It's defaults block all traffic to guildwars.
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